Giant Food
Overview
Assistant Store Manager – Store Admin (0229) at Giant Food. This role is part of the store leadership team responsible for day-to-day operations, customer service, associate development, labor management, inventory control, asset protection, shrink, store conditions, and performance management. Responsibilities
Plan, implement, and follow up on weekly sales programs. Manage, control, and track store payroll and budget; collaborate with management to meet sales, profit, payroll, and productivity goals; maintain and utilize payroll system for accurate inputs, adjustments, and projections. Ensure compliance with Giant programs and policies as well as local, state and federal food, labor and safety regulations. Oversee and lead operational team, including department managers and associates. Expose part-time associates, department managers, and other management candidates to other skill areas; identify team leaders and promising internal candidates. Conduct store tours to evaluate store conditions vs standards and respond accordingly. Collaborate with store management and assist with all aspects of total store operations including customer service, associate development, sales, profit, payroll, and productivity goals, store standards, and more. Develop a positive customer shopping experience and ensure customer satisfaction. Ensure overall store appearance, safety, and customer experience uphold Giant Food standards and regulations. Respond to customer inquiries on merchandise and make appropriate recommendations. Ensure accuracy of store signage and uphold Giant’s customer service standards (Count on Us, Count on Me): greet and thank every customer, wear a clean uniform and name badge, give customers undivided attention, bag and package product with care, demonstrate urgency with long lines, apologize and fix issues or escalate as needed. Customer Service Management duties include: Manage daily operations of the Front End & Customer Service areas; hiring and development of staff. Manage associate time & attendance records, absentee/tardiness control, and labor law compliance. Engage store associates and department managers to meet store and company goals. Train and develop Front End and Assistant Front End Managers; oversee front-end cash accountability and monitor shrink areas. Supervise store operations in the Store Manager’s absence. Review front-end schedules prior to posting; manage store community relations programs. Non-Perishable Manager duties include: Manage daily operations of Grocery, Dairy, Frozen, HBC/GM, and Receiving departments. Ensure training and development of all related associates; review schedules to ensure proper training opportunities. Ensure accuracy of receiving, monitor back room organization and sanitation, ensure 100% compliance on store stamps/logs and monitor shrink. Develop working relationships with direct vendors; understand delivery days and times. Participate in planning, implementation and follow-up of weekly sales programs. Manage inventories, gross profit, profitability, P&L and cost center management. Perform inventory control to avoid overstock and out of stock; manage product storage and rotation to reduce spoilage and damage. Ensure grocery shelves, cases and fixtures are maintained, cleaned and organized. Perishable Manager duties include: Manage daily operations of Meat, Seafood, Deli, Produce, Floral and Bakery departments. Ensure training and development of all related associates; review schedules to ensure proper training opportunities. Participate in planning, implementation and follow-up of weekly sales programs. Ensure accuracy of receiving, monitor back room organization and sanitation, ensure 100% compliance on store stamps/logs and monitor shrink. Develop working relationship with direct vendors; understand delivery days and times of all direct vendors. Manage inventories, gross profit, profitability, P&L and cost center management. Perform inventory control to avoid overstock and out of stock; manage product storage and rotation to reduce spoilage and damage. Ensure grocery shelves, cases and fixtures are maintained, cleaned and organized. Qualifications
Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company. Experience managing people, departments and/or whole stores. Proficiency in scheduling, ordering, inventory, payroll, P&L analysis, project management, and personnel management. Knowledge of employment law, interview techniques, and general retail hiring practices. Bachelor’s Degree in a business concentration (e.g., Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics) or related field. Excellent communication, interpersonal, leadership, and organizational skills; ability to gain and maintain the confidence of associates, customers, and management. Experience managing an effective community relations program. Willingness to work required hours, travel within the region (Washington/Virginia/Maryland/Delaware). Pay Range: $63,000 - $97,450 Note: If you do not meet these qualifications, apply for other store level positions at Giant Food by clicking “Stores” on https://giantfood.careerswithus.com/. Why Work at Giant?
Giant values its people and offers opportunities to learn, advance, and contribute to the community. Giant promotes from within and supports professional development, community involvement, and charitable efforts. Our mission is to provide convenient meal solutions and to be a better neighbor.
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Assistant Store Manager – Store Admin (0229) at Giant Food. This role is part of the store leadership team responsible for day-to-day operations, customer service, associate development, labor management, inventory control, asset protection, shrink, store conditions, and performance management. Responsibilities
Plan, implement, and follow up on weekly sales programs. Manage, control, and track store payroll and budget; collaborate with management to meet sales, profit, payroll, and productivity goals; maintain and utilize payroll system for accurate inputs, adjustments, and projections. Ensure compliance with Giant programs and policies as well as local, state and federal food, labor and safety regulations. Oversee and lead operational team, including department managers and associates. Expose part-time associates, department managers, and other management candidates to other skill areas; identify team leaders and promising internal candidates. Conduct store tours to evaluate store conditions vs standards and respond accordingly. Collaborate with store management and assist with all aspects of total store operations including customer service, associate development, sales, profit, payroll, and productivity goals, store standards, and more. Develop a positive customer shopping experience and ensure customer satisfaction. Ensure overall store appearance, safety, and customer experience uphold Giant Food standards and regulations. Respond to customer inquiries on merchandise and make appropriate recommendations. Ensure accuracy of store signage and uphold Giant’s customer service standards (Count on Us, Count on Me): greet and thank every customer, wear a clean uniform and name badge, give customers undivided attention, bag and package product with care, demonstrate urgency with long lines, apologize and fix issues or escalate as needed. Customer Service Management duties include: Manage daily operations of the Front End & Customer Service areas; hiring and development of staff. Manage associate time & attendance records, absentee/tardiness control, and labor law compliance. Engage store associates and department managers to meet store and company goals. Train and develop Front End and Assistant Front End Managers; oversee front-end cash accountability and monitor shrink areas. Supervise store operations in the Store Manager’s absence. Review front-end schedules prior to posting; manage store community relations programs. Non-Perishable Manager duties include: Manage daily operations of Grocery, Dairy, Frozen, HBC/GM, and Receiving departments. Ensure training and development of all related associates; review schedules to ensure proper training opportunities. Ensure accuracy of receiving, monitor back room organization and sanitation, ensure 100% compliance on store stamps/logs and monitor shrink. Develop working relationships with direct vendors; understand delivery days and times. Participate in planning, implementation and follow-up of weekly sales programs. Manage inventories, gross profit, profitability, P&L and cost center management. Perform inventory control to avoid overstock and out of stock; manage product storage and rotation to reduce spoilage and damage. Ensure grocery shelves, cases and fixtures are maintained, cleaned and organized. Perishable Manager duties include: Manage daily operations of Meat, Seafood, Deli, Produce, Floral and Bakery departments. Ensure training and development of all related associates; review schedules to ensure proper training opportunities. Participate in planning, implementation and follow-up of weekly sales programs. Ensure accuracy of receiving, monitor back room organization and sanitation, ensure 100% compliance on store stamps/logs and monitor shrink. Develop working relationship with direct vendors; understand delivery days and times of all direct vendors. Manage inventories, gross profit, profitability, P&L and cost center management. Perform inventory control to avoid overstock and out of stock; manage product storage and rotation to reduce spoilage and damage. Ensure grocery shelves, cases and fixtures are maintained, cleaned and organized. Qualifications
Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company. Experience managing people, departments and/or whole stores. Proficiency in scheduling, ordering, inventory, payroll, P&L analysis, project management, and personnel management. Knowledge of employment law, interview techniques, and general retail hiring practices. Bachelor’s Degree in a business concentration (e.g., Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics) or related field. Excellent communication, interpersonal, leadership, and organizational skills; ability to gain and maintain the confidence of associates, customers, and management. Experience managing an effective community relations program. Willingness to work required hours, travel within the region (Washington/Virginia/Maryland/Delaware). Pay Range: $63,000 - $97,450 Note: If you do not meet these qualifications, apply for other store level positions at Giant Food by clicking “Stores” on https://giantfood.careerswithus.com/. Why Work at Giant?
Giant values its people and offers opportunities to learn, advance, and contribute to the community. Giant promotes from within and supports professional development, community involvement, and charitable efforts. Our mission is to provide convenient meal solutions and to be a better neighbor.
#J-18808-Ljbffr