Giant Food
Assistant Store Manager Trainee - Store Admin - 0753
Giant Food, Herndon, Virginia, United States, 22070
Overview
Assistant Store Manager Trainee - Store Admin - 0753
Giant is hiring Assistant Store Managers! We want proven, experienced store leaders with a passion for customer service and a knack for driving sales. ASMs are responsible for day-to-day operation and development of their store, including customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management.
Giant Food has three ASM classifications, including Customer Service Manager (CSM); Non-Perishable Manager (NPM); and Perishable Manager (PM).
Responsibilities
Plan, implement, and follow-up on weekly sales programs
Manage, control, and track store payroll and budget, collaborating with management to meet sales, profit, payroll, and productivity goals; maintain and utilize payroll system to ensure accurate inputs, adjustments, and projections
Ensure compliance with Giant programs and policies as well as local, state and federal food, labor and safety regulations
Oversee and lead operational team, including department managers and associates
Expose part-time associates, department managers, and other management candidates to other skill areas; identify team leaders and promising internal candidates
Conduct store tours to evaluate store conditions vs standards and respond accordingly
Collaborate with store management and assist with all aspects of total store operations including: customer service, associate development, sales, profit, payroll, and productivity goals, store standards, and more
Develop a positive customer shopping experience and ensure customer satisfaction
Ensure overall store appearance, safety and customer experience upholds Giant Food standards and regulations
Respond to customer inquiries on merchandise and make appropriate recommendations
Ensure accuracy of store signage
Uphold Giant’s customer service standards ("Count on Us, Count on Me" commitments):
Greet and thank every customer with a smile
Wear a clean uniform and name badge
Give customers undivided attention
Bag and package product with care
Demonstrate urgency in reacting to long lines
Apologize and make it right or get someone who can
Manage daily operations of the Front End & Customer Service areas and hiring and development
Manage associate time & attendance records, absentee/tardiness control programs, and labor law compliance
Engage store associates and department managers in order to meet store and company goals
Train and develop Front End and Assistant Front End Managers; cover front-end cash accountability and monitor shrink areas
Supervise store operations as needed in absence of Store Manager
Review front end schedules prior to posting
Manage store community relations programs
As a Non-Perishable Manager, manage daily operations of Grocery, Dairy, Frozen, HBC/GM, and Receiving departments
Ensure training & development of all Grocery, Dairy, Frozen, HBC/GM, and Receiving associates; review schedules of all new associates to ensure proper training opportunities
Ensure accuracy of all receiving, monitor back room organization and sanitation, ensure 100% compliance on store stamps/logs and monitor shrink
Develop working relationship with all direct vendors; understand delivery days and times of all direct vendors
Participate in planning, implementation and follow up of weekly sales programs
Manage inventories, gross profit, profitability, P&L and cost center management
Perform inventory control to avoid overstock and out of stock
Manage product storage and rotation to reduce spoilage and damage
Ensure grocery shelves, cases and fixtures are maintained, cleaned and organized
As a Perishable Manager, manage daily operations of Meat, Seafood, Deli, Produce, Floral and Bakery departments
Ensure training & development of all Meat, Seafood, Deli, Produce, Floral and Bakery associates; review schedules of all new associates to ensure proper training opportunities
Participate in planning, implementation and follow up of weekly sales programs
Ensure accuracy of all receiving, monitor back room organization and sanitation, ensure 100% compliance on store stamps/logs and monitor shrink
Develop working relationship with all direct vendors; understand delivery days and times of all direct vendors
Manage inventories, gross profit, profitability, P&L and cost center management
Perform inventory control to avoid overstock and out of stock
Manage product storage and rotation to reduce spoilage and damage
Ensure grocery shelves, cases and fixtures are maintained, cleaned and organized
Preferred qualifications:
Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company
Experience managing people, departments and/or whole stores
Proficiency in scheduling, ordering, inventory, payroll, P&L analysis, project management, and personnel management
Knowledge of employment law, interview techniques, and general retail hiring practices
A Bachelor’s Degree in a business concentration, such as Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or others
Excellent communication, interpersonal, leadership, and organizational skills
Experience managing an effective community relations program
Staffers must be willing to work required hours, travel and take assignment within the regional business areas (Washington/Virginia/Maryland/Delaware)
Pay Pay Range: $63,000 - $97,450
About Giant Giant Food is the #1 grocer in the Baltimore-Washington area, with over 2 million weekly customers and annual sales topping $5 billion. We strive to be the most trusted and loved local food retailer in our community.
Details
Seniority level: Not Applicable
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail
We’d love for you to become part of the Giant family and join us in our journey of being a Better Place to Work, a Better Place to Shop and a Better Neighbor.
#J-18808-Ljbffr
Giant is hiring Assistant Store Managers! We want proven, experienced store leaders with a passion for customer service and a knack for driving sales. ASMs are responsible for day-to-day operation and development of their store, including customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management.
Giant Food has three ASM classifications, including Customer Service Manager (CSM); Non-Perishable Manager (NPM); and Perishable Manager (PM).
Responsibilities
Plan, implement, and follow-up on weekly sales programs
Manage, control, and track store payroll and budget, collaborating with management to meet sales, profit, payroll, and productivity goals; maintain and utilize payroll system to ensure accurate inputs, adjustments, and projections
Ensure compliance with Giant programs and policies as well as local, state and federal food, labor and safety regulations
Oversee and lead operational team, including department managers and associates
Expose part-time associates, department managers, and other management candidates to other skill areas; identify team leaders and promising internal candidates
Conduct store tours to evaluate store conditions vs standards and respond accordingly
Collaborate with store management and assist with all aspects of total store operations including: customer service, associate development, sales, profit, payroll, and productivity goals, store standards, and more
Develop a positive customer shopping experience and ensure customer satisfaction
Ensure overall store appearance, safety and customer experience upholds Giant Food standards and regulations
Respond to customer inquiries on merchandise and make appropriate recommendations
Ensure accuracy of store signage
Uphold Giant’s customer service standards ("Count on Us, Count on Me" commitments):
Greet and thank every customer with a smile
Wear a clean uniform and name badge
Give customers undivided attention
Bag and package product with care
Demonstrate urgency in reacting to long lines
Apologize and make it right or get someone who can
Manage daily operations of the Front End & Customer Service areas and hiring and development
Manage associate time & attendance records, absentee/tardiness control programs, and labor law compliance
Engage store associates and department managers in order to meet store and company goals
Train and develop Front End and Assistant Front End Managers; cover front-end cash accountability and monitor shrink areas
Supervise store operations as needed in absence of Store Manager
Review front end schedules prior to posting
Manage store community relations programs
As a Non-Perishable Manager, manage daily operations of Grocery, Dairy, Frozen, HBC/GM, and Receiving departments
Ensure training & development of all Grocery, Dairy, Frozen, HBC/GM, and Receiving associates; review schedules of all new associates to ensure proper training opportunities
Ensure accuracy of all receiving, monitor back room organization and sanitation, ensure 100% compliance on store stamps/logs and monitor shrink
Develop working relationship with all direct vendors; understand delivery days and times of all direct vendors
Participate in planning, implementation and follow up of weekly sales programs
Manage inventories, gross profit, profitability, P&L and cost center management
Perform inventory control to avoid overstock and out of stock
Manage product storage and rotation to reduce spoilage and damage
Ensure grocery shelves, cases and fixtures are maintained, cleaned and organized
As a Perishable Manager, manage daily operations of Meat, Seafood, Deli, Produce, Floral and Bakery departments
Ensure training & development of all Meat, Seafood, Deli, Produce, Floral and Bakery associates; review schedules of all new associates to ensure proper training opportunities
Participate in planning, implementation and follow up of weekly sales programs
Ensure accuracy of all receiving, monitor back room organization and sanitation, ensure 100% compliance on store stamps/logs and monitor shrink
Develop working relationship with all direct vendors; understand delivery days and times of all direct vendors
Manage inventories, gross profit, profitability, P&L and cost center management
Perform inventory control to avoid overstock and out of stock
Manage product storage and rotation to reduce spoilage and damage
Ensure grocery shelves, cases and fixtures are maintained, cleaned and organized
Preferred qualifications:
Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company
Experience managing people, departments and/or whole stores
Proficiency in scheduling, ordering, inventory, payroll, P&L analysis, project management, and personnel management
Knowledge of employment law, interview techniques, and general retail hiring practices
A Bachelor’s Degree in a business concentration, such as Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or others
Excellent communication, interpersonal, leadership, and organizational skills
Experience managing an effective community relations program
Staffers must be willing to work required hours, travel and take assignment within the regional business areas (Washington/Virginia/Maryland/Delaware)
Pay Pay Range: $63,000 - $97,450
About Giant Giant Food is the #1 grocer in the Baltimore-Washington area, with over 2 million weekly customers and annual sales topping $5 billion. We strive to be the most trusted and loved local food retailer in our community.
Details
Seniority level: Not Applicable
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail
We’d love for you to become part of the Giant family and join us in our journey of being a Better Place to Work, a Better Place to Shop and a Better Neighbor.
#J-18808-Ljbffr