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Canon USA

Client Service Representative II

Canon USA, Salt Lake City, Utah, United States, 84193

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Overview

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Client Service Representative II

role at

Canon USA . Note: this is a customer-facing role, and may require compliance with customer policies and COVID-19 vaccination and related measures. Responsibilities

Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classes of United States Postal Services mail. Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.). Researches and routes unidentified and generic mail. Receives, logs, delivers and tracks messenger items. Responds to customer requests. Performs routine upkeep of equipment. Records and tracks customer inquiries and fulfillment of requests. Ensures all filing assignments from the current and previous day have been filed. Creates, maintains, updates, and monitors files, file database and file rooms. Coordinates special projects and other functions assigned by client contact and Site Manager. Ensures all file rooms are intact at all times. Qualifications

HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. Prior experience in a customer service environment. Good computer skills/technical knowledge. Ability to multitask and prioritize in order to meet deadlines. Good customer service and communication skills. Ability to work with minimal supervision. Ability to work OT as needed. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). Ability to lift up to 50lbs. Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Anticipated rate:

$17.20 - 23.37 hourly . Company Information

Canon U.S.A., Inc.

offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more. A comprehensive list of benefits is available at the Canon Life at Canon page. About Canon, its

Kyosei

philosophy of social and environmental responsibility, and how to learn more at

https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation . We comply with all applicable laws and regulations. You must be legally authorized to work in the United States. The Company will not pursue visa sponsorship. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Posting notes: If you are not reviewing this job posting on Canon’s Careers site, validity cannot be guaranteed. For current postings, visit Canon’s Life at Canon page. Workstyle

Full-Time On Site - This position requires full-time presence at your assigned office/worksite on your scheduled work days.

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