Merchants Metals, LLC
Inside Sales Representative-No weekend
Merchants Metals, LLC, Riverside, California, United States, 92504
Overview
Description
Position Summary:
The Inside Sales Representative is responsible for providing customer interface and provides a variety of services, solutions, support, and information in a manner that builds trust, confidence, and long-term business. The customer service/inside sales representative is the primary internal customer point of contact for service, information regarding products, and customer complaints.
The Inside Sales Representative acts as a business partner to assigned customers, delivering outstanding service to grow their business. You engage with customers to listen, ask questions, and uncover pain points that lead to sales. You identify, qualify, and close prospects that fit FSG’s ideal customer profile, solve problems, provide relevant information, quote projects, and introduce new products. You ensure world-class customer service so that every order is entered, picked, loaded, and delivered quickly and accurately.
Responsibilities A Day in the Life of an Inside Sales Representative
As an Inside Sales Representative, you’re a business partner to your assigned customers, always looking for ways to provide outstanding service to grow their business. You have a day-to-day relationship with your assigned customers, so you listen, ask questions, and uncover the pain points that lead to more sales. You identify, qualify, and close prospects that fit FSG’s ideal customer profile. You solve problems and provide relevant information, quote projects, and introduce new products. You provide world-class customer service, ensuring that every order is entered, picked, loaded, and delivered quickly and accurately.
Qualifications
One to three years’ experience in inside sales, sales, or customer service
A high school diploma or GED
Familiarity with customer relationship management (CRM) or enterprise resource planning (ERP) systems to manage sales pipelines, track orders, and maintain customer data efficiently
Understanding of construction, building materials, or fencing products to better support customer needs and provide informed product recommendations
Why Work with Us? Why Work with Us?
We offer a competitive salary and benefits, including health, dental, and vision coverage for you, your spouse, and your dependents.
We invest in your retirement with a strong company match in your 401K
We plan for the unexpected with company-paid and long- and short-term disability insurance
We offer benefits that fit your situation with optional add-ons like Legal Shield, Identity Theft Protection, Critical Illness insurance, and Accident insurance.
We’ve got you covered.
Merchant Metals employees give a lot, and we offer benefits that fit their needs. We provide industry-leading coverage and benefits to our people and their qualified family members, including:
Medical, Dental, and Vision coverage for Employees, Spouses, Dependents &/or entire Family
Company Paid Life Insurance and Short/Long-Term Disability Insurance
Convenient 24/7 Doctor Visits through LiveHealth Online
Legal Assistance via Legal Shield
Employee Assistance Program
Identify Theft Protection
Access Perks – Discounts on products and services with companies nationwide.
401k Retirement Program with strong company match
In addition to the benefits program, Merchant Metals also provides employees a competitive wage, career advancement, and training opportunities.
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Position Summary:
The Inside Sales Representative is responsible for providing customer interface and provides a variety of services, solutions, support, and information in a manner that builds trust, confidence, and long-term business. The customer service/inside sales representative is the primary internal customer point of contact for service, information regarding products, and customer complaints.
The Inside Sales Representative acts as a business partner to assigned customers, delivering outstanding service to grow their business. You engage with customers to listen, ask questions, and uncover pain points that lead to sales. You identify, qualify, and close prospects that fit FSG’s ideal customer profile, solve problems, provide relevant information, quote projects, and introduce new products. You ensure world-class customer service so that every order is entered, picked, loaded, and delivered quickly and accurately.
Responsibilities A Day in the Life of an Inside Sales Representative
As an Inside Sales Representative, you’re a business partner to your assigned customers, always looking for ways to provide outstanding service to grow their business. You have a day-to-day relationship with your assigned customers, so you listen, ask questions, and uncover the pain points that lead to more sales. You identify, qualify, and close prospects that fit FSG’s ideal customer profile. You solve problems and provide relevant information, quote projects, and introduce new products. You provide world-class customer service, ensuring that every order is entered, picked, loaded, and delivered quickly and accurately.
Qualifications
One to three years’ experience in inside sales, sales, or customer service
A high school diploma or GED
Familiarity with customer relationship management (CRM) or enterprise resource planning (ERP) systems to manage sales pipelines, track orders, and maintain customer data efficiently
Understanding of construction, building materials, or fencing products to better support customer needs and provide informed product recommendations
Why Work with Us? Why Work with Us?
We offer a competitive salary and benefits, including health, dental, and vision coverage for you, your spouse, and your dependents.
We invest in your retirement with a strong company match in your 401K
We plan for the unexpected with company-paid and long- and short-term disability insurance
We offer benefits that fit your situation with optional add-ons like Legal Shield, Identity Theft Protection, Critical Illness insurance, and Accident insurance.
We’ve got you covered.
Merchant Metals employees give a lot, and we offer benefits that fit their needs. We provide industry-leading coverage and benefits to our people and their qualified family members, including:
Medical, Dental, and Vision coverage for Employees, Spouses, Dependents &/or entire Family
Company Paid Life Insurance and Short/Long-Term Disability Insurance
Convenient 24/7 Doctor Visits through LiveHealth Online
Legal Assistance via Legal Shield
Employee Assistance Program
Identify Theft Protection
Access Perks – Discounts on products and services with companies nationwide.
401k Retirement Program with strong company match
In addition to the benefits program, Merchant Metals also provides employees a competitive wage, career advancement, and training opportunities.
#J-18808-Ljbffr