Kestra Financial
Overview
Kestra Financial is seeking an Account Specialist I to join our Account Services team. The role focuses on setting up and maintaining a wide variety of Advisory and non-Advisory brokerage accounts, using tools and resources to ensure accuracy and compliance while delivering exceptional service to advisors and their teams. About Kestra Financial: Kestra Financial provides a leading independent advisor platform that empowers sophisticated, independent financial professionals, including traditional and hybrid RIAs, to prosper, grow, and provide superior client service. Kestra Financial supports independent financial advisors in delivering comprehensive securities and investment advisory services to their clients. What You’ll Do
Open and maintain a wide variety of Advisory and non-Advisory brokerage accounts using AdvisorComplete℠ Review new account submissions for accuracy and completeness, following up with representatives when paperwork is not in good order (NIGO) Initiate and process incoming transfers, direct rollovers, and outgoing transfer requests Add, remove, or update special account features (check writing, margin, periodic IRA distributions) Process account updates such as name changes, SSN corrections, address changes, and suitability updates Convert accounts between managed and non-managed platforms Set up Systematic Withdrawal Plans (SWP) and Periodic Investment Plans (PIP) for transitioning firms Organize client files in LaserFiche to ensure accurate and complete client records Update account status for terminated representatives and process account closures Partner with Sales Supervision and internal teams to resolve account and paperwork issues Educate advisors and their assistants on AdvisorComplete functionality and workflows Support departmental processing standards, cross-training in other areas as needed Contribute to departmental projects and other assignments from leadership Demonstrate commitment to Kestra’s culture of reinvention, advocacy, and integrity What You Bring
Strong attention to detail, with a commitment to accuracy and timely service Excellent verbal and written communication skills, with a customer-first approach Ability to work independently and collaborate across teams in a fast-paced environment Strong analytical, problem-solving, and multitasking skills Comfort learning and navigating multiple systems and tools Positive attitude, flexibility, and professionalism under pressure Willingness to work overtime during peak volumes (e.g., December, March, April) Qualifications
High school diploma or equivalent required; college degree preferred 1-2 years of financial services industry experience preferred Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Ability to read, analyze, and reconcile financial reports Familiarity with office equipment, including fax machines, copiers, and multi-line phone systems Licenses & Certifications
None Required Internal Applicant Policy
Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP. Benefits
Full health, vision, dental. 401(k) plans along with a host of voluntary plans such as car insurance, legal services and more (applicable to full-time, permanent employees). Disclosures
You acknowledge that if hired, Kestra Financial, Inc. may obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment. It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Kestra Financial prohibits any such discrimination or harassment. Kestra Values
Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: SERVE, MAKE IT HAPPEN, and ONE TEAM. Seniority level
Entry level Employment type
Full-time Job function
Other
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Kestra Financial is seeking an Account Specialist I to join our Account Services team. The role focuses on setting up and maintaining a wide variety of Advisory and non-Advisory brokerage accounts, using tools and resources to ensure accuracy and compliance while delivering exceptional service to advisors and their teams. About Kestra Financial: Kestra Financial provides a leading independent advisor platform that empowers sophisticated, independent financial professionals, including traditional and hybrid RIAs, to prosper, grow, and provide superior client service. Kestra Financial supports independent financial advisors in delivering comprehensive securities and investment advisory services to their clients. What You’ll Do
Open and maintain a wide variety of Advisory and non-Advisory brokerage accounts using AdvisorComplete℠ Review new account submissions for accuracy and completeness, following up with representatives when paperwork is not in good order (NIGO) Initiate and process incoming transfers, direct rollovers, and outgoing transfer requests Add, remove, or update special account features (check writing, margin, periodic IRA distributions) Process account updates such as name changes, SSN corrections, address changes, and suitability updates Convert accounts between managed and non-managed platforms Set up Systematic Withdrawal Plans (SWP) and Periodic Investment Plans (PIP) for transitioning firms Organize client files in LaserFiche to ensure accurate and complete client records Update account status for terminated representatives and process account closures Partner with Sales Supervision and internal teams to resolve account and paperwork issues Educate advisors and their assistants on AdvisorComplete functionality and workflows Support departmental processing standards, cross-training in other areas as needed Contribute to departmental projects and other assignments from leadership Demonstrate commitment to Kestra’s culture of reinvention, advocacy, and integrity What You Bring
Strong attention to detail, with a commitment to accuracy and timely service Excellent verbal and written communication skills, with a customer-first approach Ability to work independently and collaborate across teams in a fast-paced environment Strong analytical, problem-solving, and multitasking skills Comfort learning and navigating multiple systems and tools Positive attitude, flexibility, and professionalism under pressure Willingness to work overtime during peak volumes (e.g., December, March, April) Qualifications
High school diploma or equivalent required; college degree preferred 1-2 years of financial services industry experience preferred Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Ability to read, analyze, and reconcile financial reports Familiarity with office equipment, including fax machines, copiers, and multi-line phone systems Licenses & Certifications
None Required Internal Applicant Policy
Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP. Benefits
Full health, vision, dental. 401(k) plans along with a host of voluntary plans such as car insurance, legal services and more (applicable to full-time, permanent employees). Disclosures
You acknowledge that if hired, Kestra Financial, Inc. may obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment. It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Kestra Financial prohibits any such discrimination or harassment. Kestra Values
Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: SERVE, MAKE IT HAPPEN, and ONE TEAM. Seniority level
Entry level Employment type
Full-time Job function
Other
#J-18808-Ljbffr