Kestra PWS
Overview
Rio 2100, 63 S Rockford Drive, Tempe, Arizona, United States of America Job Description Posted Thursday, October 9, 2025 at 8:00 AM ABOUT US: Come join the dynamic team at Kestra Financial! Kestra Financial provides a leading independent advisor platform that empowers sophisticated, independent financial professionals, including traditional and hybrid RIAs, to prosper, grow, and provide superior client service. With a culture rich in reinvention and advisor advocacy, Kestra Financial has developed integrated business management technology that, combined with its personalized consulting services, offers exceptional scale and efficiency. Kestra Financial supports independent financial advisors in delivering comprehensive securities and investment advisory services to their clients. What if you could grow your career where ambition meets real impact? At Kestra Financial, we don’t just process accounts; we help financial advisors thrive by ensuring their operations run smoothly. Our service model is human-led, tech-enabled, and built on purpose: to help advisors deliver great outcomes for their clients. We want individuals who show up to serve, work together as one team, and do what it takes to make their success easier. Position : Client Service Specialist Join our core Account Services team. This full-time role is essential for establishing and maintaining a wide variety of client accounts and products. You will utilize various tools to efficiently and accurately process client records and accounts, providing high levels of quality and service to our advisors and their staff. Job Overview
As a Client Service Specialist, you are a key contributor to the daily operational excellence of the Account Services department. Your primary responsibility involves accurately and efficiently processing work queues related to client account setup, maintenance, and various transactional items. You will be a reliable resource, ensuring that essential client records are meticulously managed and that our internal and external partners receive high-quality support. This role is ideal for someone with strong attention to detail, a commitment to accuracy, and a desire to build a career in financial services operations. Responsibilities
Process Account Opening & Maintenance: Accurately enter and review new account data, handle account conversions, and process various account maintenance requests such as name changes, SSN corrections, address updates, and account closures. Manage Asset Transfers & Distributions: Initiate and process incoming and outgoing asset transfers, direct rollovers, Systematic Withdrawal Plans (SWP), and Periodic Investment Plans (PIP). Ensure Data Integrity & Compliance: Organize client files to ensure complete records, update account statuses, and work with Sales Supervision to resolve paperwork issues (NIGO). Provide Client & Advisor Support: Answer questions regarding paperwork requirements and account status, and educate representatives and their assistants on how to use AdvisorComplete®. Contribute to Team Efficiency: Support department efforts to meet processing standards, cross-train in other areas as requested, and contribute to a culture of reinvention, advocacy, and integrity. Perform Special Account Features: Add, remove, or update special features on client accounts such as check writing, margin, and periodic IRA distributions. Undertake Ad Hoc Duties: Handle other duties and projects as assigned by the manager. What You Bring
Strong attention to detail with excellent customer service skills and the ability to multi-task. Capability of gaining industry-related knowledge; ability to read, analyze, and reconcile financial reports. Strong analytical, problem-solving, and communication skills (verbal and written). Proficiency with Microsoft Office products including Word, Excel, Outlook, Teams, and PowerPoint. Ability to operate office equipment such as fax machines, copiers, and multi-line telephone systems. May be required to work overtime as necessary due to heavier volumes. Must maintain a positive attitude. Qualifications
Financial services industry experience preferred. 1+ years of experience in an office environment, data entry, or a related administrative role is preferred. High school diploma required; some college coursework preferred. Strong organizational skills and ability to manage time effectively to meet deadlines. Basic computer proficiency, including Microsoft Office Suite. Certificates, Licenses, Registration
None required for this specific role, but a basic understanding of financial industry concepts is a plus. Internal Applicant Policy
Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP. Benefits
Full health, vision, dental. 401(k) plans along with a host of voluntary plans such as car insurance, legal services and more (applicable to full-time, permanent employees). Disclosure
By applying to a job at Kestra Financial, Inc., you are agreeing to the following statements: You acknowledge that if hired, Kestra Financial, Inc. may obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment. It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender, identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Kestra Financial prohibits any such discrimination or harassment. Footer
Kestra Values: Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: SERVE, MAKE IT HAPPEN, and ONE TEAM.
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Rio 2100, 63 S Rockford Drive, Tempe, Arizona, United States of America Job Description Posted Thursday, October 9, 2025 at 8:00 AM ABOUT US: Come join the dynamic team at Kestra Financial! Kestra Financial provides a leading independent advisor platform that empowers sophisticated, independent financial professionals, including traditional and hybrid RIAs, to prosper, grow, and provide superior client service. With a culture rich in reinvention and advisor advocacy, Kestra Financial has developed integrated business management technology that, combined with its personalized consulting services, offers exceptional scale and efficiency. Kestra Financial supports independent financial advisors in delivering comprehensive securities and investment advisory services to their clients. What if you could grow your career where ambition meets real impact? At Kestra Financial, we don’t just process accounts; we help financial advisors thrive by ensuring their operations run smoothly. Our service model is human-led, tech-enabled, and built on purpose: to help advisors deliver great outcomes for their clients. We want individuals who show up to serve, work together as one team, and do what it takes to make their success easier. Position : Client Service Specialist Join our core Account Services team. This full-time role is essential for establishing and maintaining a wide variety of client accounts and products. You will utilize various tools to efficiently and accurately process client records and accounts, providing high levels of quality and service to our advisors and their staff. Job Overview
As a Client Service Specialist, you are a key contributor to the daily operational excellence of the Account Services department. Your primary responsibility involves accurately and efficiently processing work queues related to client account setup, maintenance, and various transactional items. You will be a reliable resource, ensuring that essential client records are meticulously managed and that our internal and external partners receive high-quality support. This role is ideal for someone with strong attention to detail, a commitment to accuracy, and a desire to build a career in financial services operations. Responsibilities
Process Account Opening & Maintenance: Accurately enter and review new account data, handle account conversions, and process various account maintenance requests such as name changes, SSN corrections, address updates, and account closures. Manage Asset Transfers & Distributions: Initiate and process incoming and outgoing asset transfers, direct rollovers, Systematic Withdrawal Plans (SWP), and Periodic Investment Plans (PIP). Ensure Data Integrity & Compliance: Organize client files to ensure complete records, update account statuses, and work with Sales Supervision to resolve paperwork issues (NIGO). Provide Client & Advisor Support: Answer questions regarding paperwork requirements and account status, and educate representatives and their assistants on how to use AdvisorComplete®. Contribute to Team Efficiency: Support department efforts to meet processing standards, cross-train in other areas as requested, and contribute to a culture of reinvention, advocacy, and integrity. Perform Special Account Features: Add, remove, or update special features on client accounts such as check writing, margin, and periodic IRA distributions. Undertake Ad Hoc Duties: Handle other duties and projects as assigned by the manager. What You Bring
Strong attention to detail with excellent customer service skills and the ability to multi-task. Capability of gaining industry-related knowledge; ability to read, analyze, and reconcile financial reports. Strong analytical, problem-solving, and communication skills (verbal and written). Proficiency with Microsoft Office products including Word, Excel, Outlook, Teams, and PowerPoint. Ability to operate office equipment such as fax machines, copiers, and multi-line telephone systems. May be required to work overtime as necessary due to heavier volumes. Must maintain a positive attitude. Qualifications
Financial services industry experience preferred. 1+ years of experience in an office environment, data entry, or a related administrative role is preferred. High school diploma required; some college coursework preferred. Strong organizational skills and ability to manage time effectively to meet deadlines. Basic computer proficiency, including Microsoft Office Suite. Certificates, Licenses, Registration
None required for this specific role, but a basic understanding of financial industry concepts is a plus. Internal Applicant Policy
Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP. Benefits
Full health, vision, dental. 401(k) plans along with a host of voluntary plans such as car insurance, legal services and more (applicable to full-time, permanent employees). Disclosure
By applying to a job at Kestra Financial, Inc., you are agreeing to the following statements: You acknowledge that if hired, Kestra Financial, Inc. may obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment. It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender, identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Kestra Financial prohibits any such discrimination or harassment. Footer
Kestra Values: Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: SERVE, MAKE IT HAPPEN, and ONE TEAM.
#J-18808-Ljbffr