Giti Tire USA
Charlotte, NC
Full-Time - 100% On-Site Basic Function
The Inside Sales Representative is responsible for managing strong business relationships and identifying potential opportunities with new and existing customers. Collaborate with sales to work with internal departments to attain the company's sales goals and maximize profitability. To perform this job successfully, this individual must have a positive attitude, be trustworthy, well organized, and familiar with various sales concepts, practices, and procedures. This position relies on proven experience and thoughtful judgment to plan and accomplish goals. The qualified individual is expected to perform a variety of sales and business tasks, demonstrating creativity and accountability. Essential Duties & Responsibilities
Recognize, isolate, and solve problems with customers and GITI internal departments to improve processes, sales, and customer satisfaction. Maximize sales in the assigned territory by developing strategic account plans based on purchase history, market trends, and customer feedback. Respond promptly and accurately to customer inquiries. Evaluate and implement efficient order fulfillment plans, collaborating with internal teams to ensure timely delivery and high customer satisfaction. Guide customers to maximize fill rate, reorders, and on-time deliveries while maintaining margins through minimal logistics costs. Develop the GITI dealer network by building strong customer relationships, understanding their business needs, and analyzing accounts regularly. Manage and update customer accounts, making corrections or modifications as needed. Contact customers to obtain missing information for accurate database management. Support retailers, wholesaler sales personnel, and GITI Associate Dealers with training and implementation of sales programs and promotions through various communication methods. Demonstrate comprehensive knowledge of GITI Tire’s product line and awareness of competitors’ offerings. Generate sales reports, analyze account performance, and communicate results to internal stakeholders, including sales results, fill rates, backorders, delivery timeliness, customer feedback, and forecasts. Perform other related duties as assigned. Job Competencies
Budget Computer Skills Conflict Management Customer Service Decision Making Problem Solving Product Expertise Project Management Results Driven Sales Goals Business Acumen Sales Skills Self-Development Strategic Thinking Technical Skills Education / Training
High school diploma required; some college preferred. Experience
Prior account management experience or relevant roles are highly desired. Basic consumer tire sales and vehicle maintenance experience are beneficial but not required.
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Full-Time - 100% On-Site Basic Function
The Inside Sales Representative is responsible for managing strong business relationships and identifying potential opportunities with new and existing customers. Collaborate with sales to work with internal departments to attain the company's sales goals and maximize profitability. To perform this job successfully, this individual must have a positive attitude, be trustworthy, well organized, and familiar with various sales concepts, practices, and procedures. This position relies on proven experience and thoughtful judgment to plan and accomplish goals. The qualified individual is expected to perform a variety of sales and business tasks, demonstrating creativity and accountability. Essential Duties & Responsibilities
Recognize, isolate, and solve problems with customers and GITI internal departments to improve processes, sales, and customer satisfaction. Maximize sales in the assigned territory by developing strategic account plans based on purchase history, market trends, and customer feedback. Respond promptly and accurately to customer inquiries. Evaluate and implement efficient order fulfillment plans, collaborating with internal teams to ensure timely delivery and high customer satisfaction. Guide customers to maximize fill rate, reorders, and on-time deliveries while maintaining margins through minimal logistics costs. Develop the GITI dealer network by building strong customer relationships, understanding their business needs, and analyzing accounts regularly. Manage and update customer accounts, making corrections or modifications as needed. Contact customers to obtain missing information for accurate database management. Support retailers, wholesaler sales personnel, and GITI Associate Dealers with training and implementation of sales programs and promotions through various communication methods. Demonstrate comprehensive knowledge of GITI Tire’s product line and awareness of competitors’ offerings. Generate sales reports, analyze account performance, and communicate results to internal stakeholders, including sales results, fill rates, backorders, delivery timeliness, customer feedback, and forecasts. Perform other related duties as assigned. Job Competencies
Budget Computer Skills Conflict Management Customer Service Decision Making Problem Solving Product Expertise Project Management Results Driven Sales Goals Business Acumen Sales Skills Self-Development Strategic Thinking Technical Skills Education / Training
High school diploma required; some college preferred. Experience
Prior account management experience or relevant roles are highly desired. Basic consumer tire sales and vehicle maintenance experience are beneficial but not required.
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