Commercial Lines Account Manager ( Hybrid / Remote )

At Shannon Miller Insurance, we’re not your average brokerage! We’re a close-knit, fast-growing team based in San Antonio, TX, passionate about protecting what matters most to our clients. We specialize in both commercial and personal lines and pride ourselves on top-notch service, lasting relationships, and a warm, people-first approach. As we expand our commercial lines department, we’re seeking a strong Commercial Lines Account Manager to help lay the foundation for success, support the retention of our current book, and build scalable systems for future growth. Position Overview: This is not your typical account manager role. We’re looking for someone to take ownership of our commercial department infrastructure,quoting renewals and cross-sells, refining documentation and processes, and keeping our book organized and growing efficiently. While occasional production is welcomed (and rewarded), your primary mission is to ensure our commercial clients are well-serviced and the department is running like a well-oiled machine. This role offers hybrid or remote flexibility in place of a fully on-site schedule for licensed Texas agents located in the Texas, preferably in the San Antonio/Austin area. Key Responsibilities: · Manage and maintain our commercial book of business as the main point of contact for insureds. · Oversee and execute renewals — quoting, remarketing, and ensuring accurate and timely coverage updates. · Set up and improve workflows for documentation, carrier submissions, cross-sell tracking, and department procedures. · Quote cross-sell opportunities and partner with the team to identify coverage gaps and potential enhancements. · Ensure timely and compliant documentation in the agency management system (AMS). · Coordinate with carriers on endorsements, claims, and underwriting needs. · Act as the go-to expert for coverage and process questions from staff, clients, or leadership. · Help shape our commercial department into a scalable, service-focused operation. Qualifications: · Active Texas Property & Casualty insurance license (required) · 3+ years of commercial lines account management experience · Strong knowledge of commercial coverage types (GL, BOP, WC, Cyber, Commercial Auto, etc.) · Proven ability to independently manage accounts, stay organized, and build client trust · Familiarity with agency management systems (experience with EZLynx a plus) · Detail-oriented, proactive, and confident in setting up or refining systems · Comfortable working in a hybrid setting with occasional in-office meetings Compensation & Benefits: · Competitive salary range of $55,000 - $75,000 per year. · Performance-based bonus and commission opportunities. · Flexible hybrid/remote work arrangement. · Comprehensive benefits including health, dental, and vision insurance. · Paid time off, holidays, and 401(k) with company match. · Professional development and career advancement opportunities in the insurance industry. How to Apply: If you're a commercial insurance pro who thrives in a structured, service-driven environment and wants to help build something meaningful — we’d love to meet you! Submit your resume through iHire or Indeed TODAY!

#J-18808-Ljbffr