SouthState Bank, N.A.
SouthState Bank Job Description
As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. Our team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to reflect the communities we serve, and our core values make SouthState a great place to bank and work. Essential Functions:
Interview loan applicants. Collect and analyze information regarding customer income, assets, investments, or debts. Determine which bank product best fits the customer's needs. Provide advice to customers regarding the advantages and disadvantages of different products. Maintain knowledge of Fannie Mae/Freddie Mac guidelines and government products. Make preliminary determinations of applicants' creditworthiness and issue prequalification statements of borrower's eligibility. Establish relationships with realtors, builders, community development corporations, and potential mortgage customers for loan referrals. Handle processing of loan requests in accordance with bank policies, regulatory requirements, and secondary market criteria. Adhere to quality customer service parameters and abide by policies and procedures. Participate in community events and real estate industry functions to promote business. Attend training on residential lending products, which may require travel. Advise management of new market products to ensure competitiveness. Promote and cross-sell other bank products. Perform other duties as assigned by supervisor. Maintain expertise in mortgage products, services, and regulatory guidelines. Utilize problem-solving skills to identify client needs and resolve issues. Communicate policies, procedures, and objectives effectively within the bank and to the public. Respond promptly and professionally to customer inquiries and requests. Handle customer and employee contact situations tactfully and professionally. Ensure compliance with bank policies, conduct codes, and regulatory guidelines. Assist colleagues through positive interactions. Engage in marketing efforts and cross-training opportunities. Continuously update skills through professional training. Perform other related duties as directed by management.
#J-18808-Ljbffr
As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. Our team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to reflect the communities we serve, and our core values make SouthState a great place to bank and work. Essential Functions:
Interview loan applicants. Collect and analyze information regarding customer income, assets, investments, or debts. Determine which bank product best fits the customer's needs. Provide advice to customers regarding the advantages and disadvantages of different products. Maintain knowledge of Fannie Mae/Freddie Mac guidelines and government products. Make preliminary determinations of applicants' creditworthiness and issue prequalification statements of borrower's eligibility. Establish relationships with realtors, builders, community development corporations, and potential mortgage customers for loan referrals. Handle processing of loan requests in accordance with bank policies, regulatory requirements, and secondary market criteria. Adhere to quality customer service parameters and abide by policies and procedures. Participate in community events and real estate industry functions to promote business. Attend training on residential lending products, which may require travel. Advise management of new market products to ensure competitiveness. Promote and cross-sell other bank products. Perform other duties as assigned by supervisor. Maintain expertise in mortgage products, services, and regulatory guidelines. Utilize problem-solving skills to identify client needs and resolve issues. Communicate policies, procedures, and objectives effectively within the bank and to the public. Respond promptly and professionally to customer inquiries and requests. Handle customer and employee contact situations tactfully and professionally. Ensure compliance with bank policies, conduct codes, and regulatory guidelines. Assist colleagues through positive interactions. Engage in marketing efforts and cross-training opportunities. Continuously update skills through professional training. Perform other related duties as directed by management.
#J-18808-Ljbffr