Master Halco, Inc.
Sr. Inside Sales Associate - Portland, OR
Master Halco, Inc., Hillsboro, Oregon, United States, 97104
Overview
Secure a sales career within the fence / building products industry! Master Halco , North America’s leading manufacturer/distributor of fencing and perimeter security products, is seeking a
Senior Inside Sales Associate . The Senior Inside Sales Associate will perform sales functions at the branch, selling products to current customers, developing new prospects, and providing customer service. This role involves working as part of a branch team to service customers' needs and grow sales. Desired Sales Experience or Product Knowledge:
Building materials: metals, woods, plastics, hardware Do-It-Yourself retail Construction Mechanical/Electrical This position has contributed significantly to Master Halco's goal of reaching a $1 billion valuation in 2022. Success in sales and customer service is vital for our growth and heritage in the industry. If you thrive in a fast-paced environment and excel at customer service, this is the place for you! Working With Us Has Its Rewards:
Competitive pay rate of $31.50 per hour Quarterly Bonus Program and spiffs Monday through Friday - day schedule Health care plan starting typically after 31 days of employment Matching 401(k) plan Tuition reimbursement up to $10K per academic year Paid time off package Corporate discounts and more We are expanding across North America, introducing new products, investing in technology, and implementing innovative marketing strategies. Our focus is on our people — our most valuable resource. At
Master Halco , we promote transparency, open communication, and career development. Opportunities for advancement are available at every level. We seek driven individuals eager to learn and succeed. Responsibilities
Serve as the point of contact for escalation and troubleshooting issues Sell and upsell products, identify and develop prospects, and manage customer accounts Develop strategies to regain lost customers Train new and current Inside Sales Associates Interact with customers via phone, in person, and electronically Provide excellent customer service and respond promptly to needs Work with the sales team to meet sales and profitability goals Enter sales orders, coordinate delivery or pickup, and communicate order updates Generate quotes and support outside sales Stay informed on market and competitive information Proactively contact customers to generate orders and follow up on quotes Maintain product knowledge and answer customer inquiries Process payments and handle administrative duties related to orders and returns Adhere to company policies and SOPs Perform special projects as assigned Core Competencies
Customer Focus Action Oriented Collaborative Resilient Self-Development Qualifications
Bachelor’s degree preferred; high school diploma with experience also acceptable 5-8+ years inside sales experience Strong sales and customer service skills Product knowledge Ability to multitask and handle sensitive information Excellent communication and organizational skills Negotiation and conflict resolution skills Integrity and professionalism Proficiency in Microsoft Office and ERP/CRM systems Work Environment & Physical Demands
Office setting at branch location. Ability to sit, stand, lift, and move as required. Position Details
Full-time, Monday-Friday, 8 hours/day. Reasonable accommodations will be provided to qualified individuals with disabilities.
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Secure a sales career within the fence / building products industry! Master Halco , North America’s leading manufacturer/distributor of fencing and perimeter security products, is seeking a
Senior Inside Sales Associate . The Senior Inside Sales Associate will perform sales functions at the branch, selling products to current customers, developing new prospects, and providing customer service. This role involves working as part of a branch team to service customers' needs and grow sales. Desired Sales Experience or Product Knowledge:
Building materials: metals, woods, plastics, hardware Do-It-Yourself retail Construction Mechanical/Electrical This position has contributed significantly to Master Halco's goal of reaching a $1 billion valuation in 2022. Success in sales and customer service is vital for our growth and heritage in the industry. If you thrive in a fast-paced environment and excel at customer service, this is the place for you! Working With Us Has Its Rewards:
Competitive pay rate of $31.50 per hour Quarterly Bonus Program and spiffs Monday through Friday - day schedule Health care plan starting typically after 31 days of employment Matching 401(k) plan Tuition reimbursement up to $10K per academic year Paid time off package Corporate discounts and more We are expanding across North America, introducing new products, investing in technology, and implementing innovative marketing strategies. Our focus is on our people — our most valuable resource. At
Master Halco , we promote transparency, open communication, and career development. Opportunities for advancement are available at every level. We seek driven individuals eager to learn and succeed. Responsibilities
Serve as the point of contact for escalation and troubleshooting issues Sell and upsell products, identify and develop prospects, and manage customer accounts Develop strategies to regain lost customers Train new and current Inside Sales Associates Interact with customers via phone, in person, and electronically Provide excellent customer service and respond promptly to needs Work with the sales team to meet sales and profitability goals Enter sales orders, coordinate delivery or pickup, and communicate order updates Generate quotes and support outside sales Stay informed on market and competitive information Proactively contact customers to generate orders and follow up on quotes Maintain product knowledge and answer customer inquiries Process payments and handle administrative duties related to orders and returns Adhere to company policies and SOPs Perform special projects as assigned Core Competencies
Customer Focus Action Oriented Collaborative Resilient Self-Development Qualifications
Bachelor’s degree preferred; high school diploma with experience also acceptable 5-8+ years inside sales experience Strong sales and customer service skills Product knowledge Ability to multitask and handle sensitive information Excellent communication and organizational skills Negotiation and conflict resolution skills Integrity and professionalism Proficiency in Microsoft Office and ERP/CRM systems Work Environment & Physical Demands
Office setting at branch location. Ability to sit, stand, lift, and move as required. Position Details
Full-time, Monday-Friday, 8 hours/day. Reasonable accommodations will be provided to qualified individuals with disabilities.
#J-18808-Ljbffr