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Master Halco

Sr. Inside Sales Associate - Portland, OR

Master Halco, Hillsboro, Oregon, United States, 97104

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Sr. Inside Sales Associate - Portland, OR

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Master Halco Get AI-powered advice on this job and more exclusive features. Overview

Secure a sales career within the fence / building products industry!

Sr. Inside Sales Associate.

The Sr. Inside Sales Associate performs sales functions at the branch selling products to current customers, identifying, and developing new prospects, and customer service functions. Overview

Secure a sales career within the fence / building products industry!

Master Halco , North America’s leading manufacturer/distributor of fencing and perimeter security products needs a

Sr. Inside Sales Associate.

The Sr. Inside Sales Associate performs sales functions at the branch selling products to current customers, identifying, and developing new prospects, and customer service functions.

The Sr. Inside Sales Associate works as part of a branch team to service customers with their daily needs and grow sales.

Desired Sales Experience Or Applicable Product Knowledge

Building materials: metals, woods, plastics, hardware Do-It-Yourself retail Construction Mechanical/Electrical

This position has played an important role in advancing Master Halco toward attaining $1Billion valuation in 2022. The sales team's success in generating sales and providing excellence in customer service builds Master Halco's future and maintains our 60+ year heritage in the building products industry.

If you enjoy a fast-paced work environment and the opportunity to show us your best customer service skills, this is the right place for you!

Working With Us Has Its Rewards

Competitive pay rate of $31.50 per hour Quarterly Bonus Program and spiffs Monday through Friday - day schedule A competitive health care plan typically starts following the 31st day of employment A generous matching 401(k) plan Tuition reimbursement up to $10K per academic year A generous paid-time off package Corporate discount opportunities and more

This is a very exciting time to join our company. We are continuing to grow (70+ locations across North America), introducing new products, making technological investments, and implementing innovative marketing strategies.

We are also focused on our people -- our most important resource.

At

Master Halco , we believe in transparency, open communication, and rewarding success with a path to fully develop your potential while building a career.

Master Halco offers advancement opportunities at every level. We are always looking for people with the drive to learn and determination to succeed.

Responsibilities

Point of contact for escalation issues and troubleshooting issues for customers Responsible for selling or upselling products to customers, identifying and developing new prospects. Could also be assigned customer accounts. Responsible for identifying lost customers and developing a strategy to regain their business. Train new ISA’s and current ISA’s (as required). Interact with customers over the phone, in person and electronically. Provide excellent customer service by responding to customer needs quickly and accurately. As part of a sales team, work to grow sales and achieve branch/company sales and profitability growth goals. Enter sales orders using the ERP system and work with the Branch Operations group to arrange for delivery or customer pick up. Keep customers informed of any changes to orders such as product availability or delivery dates. Generate formal quotes using the ERP system to communicate material pricing and availability. Support Outside Sales Associates in responding to customer needs. Keep abreast of competitive situations and market intelligence and relay relevant information to the Branch Manager. Proactively place outbound phone calls to customers to generate additional orders and follow up on quotes. Learn and maintain proficient product knowledge to answer customers questions about product features, benefits, specification, and installation methods. Collect and process customer payments for COD and past due AR balances. Perform administrative duties related to customer orders and returns. Adhere to all company SOP’s and policies. Special projects as assigned by Branch Manager.

Job Specific Competencies

Customer Focus – building strong customer relationships and delivering customer-centric solutions Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm Collaborates – building partnerships and working collaboratively with others to meet shared objectives Being Resilient – rebounding from setbacks and adversity when facing difficult situations Self-Development – actively seeking new ways to grow and be challenged using both formal and informal development channels

Qualifications

Required Education and Experience:

Bachelor’s degree preferred or high school graduate with experience equivalent A minimum of 5-8+ years inside sales experience

Required Skills / Abilities

Strong Sales and customer service focus. Strong knowledge of all products offered at the branch. Ability to work cross-functionally with all levels of the branch. Ability to multitask and handle time sensitive information Excellent interpersonal and communications skills (verbal and written). Excellent time management and organizational skills. Excellent negotiation and conflict resolution skills. Ability to act with integrity and professionalism. Strong Microsoft Office skills – Excel, Word, etc. Expert proficiency experience with order entry / ERP / CRM systems)

Work Environment: Office setting at Branch location

Physical Demands: This job requires the ability to sit, stand, lift and/or move.

Position Type and Expected Hours of Work: This is a full-time position. Days of work are Monday through Friday 8 hours per day.

Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable

accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help

enable qualified individuals with disabilities to perform the essential functions Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Building Materials Referrals increase your chances of interviewing at Master Halco by 2x Sign in to set job alerts for “Senior Inside Sales Representative” roles.

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