Atlas Lighting Products
Inside Sales Representative
Atlas Lighting Products, Burlington, North Carolina, United States, 27215
Overview
Atlas Lighting Products, a division of LSI Industries, is recruiting for an on-site
Inside Sales Representative
to support our team at our location in Burlington, North Carolina. Summary The Inside Sales Representative is a sales support role serving as a first point-of-contact to our manufacturer’s representatives and customers. This role is responsible for addressing a wide range of issues, questions, and requests in a timely, accurate and professional manner. Responsibilities Develop and maintain professional working relationships with manufacturer’s reps, external customers, and internal customers. Continue to learn the Atlas product line and communicate the “Atlas Value.” Evaluate market trends and gather competitive information to identify trends affecting current and future growth of regional sales and profitability. Answer incoming calls and support customers through a combination of Technical Support, Quotations, Order Follow-up, Problem Resolution, and New Business Development. Respond to customer inquiries with accurate and timely information on quotes and product related questions in a professional manner. Proactively follow up on open quotes and orders for assigned accounts. Proactively contact customers to develop business opportunities. Provide accurate and timely support to RSM’s on customer related matters. Ensure appropriate customer contact information is kept current in CRM (Salesforce). Know and manage the territory by effectively using sales reports and developing specific actions directly related to business development and growth. Understand and appropriately use the company pricing system and policies when providing product pricing and quotations. Quickly resolve issues. Manage daily workload to meet or exceed all turnaround-time goals. Perform special projects as assigned. Qualifications / Skills Minimum of 2 years of experience in customer service
OR
a Bachelor’s degree and 5 years general work experience Excellent customer service, listening, time management, organizational and proven follow-up skills Ability to prioritize and produce a high volume of work quickly, accurately and with a sense of urgency Benefits typically include: 401(k), Health insurance, Vision insurance, Paid time off EEOC LSI is committed to a diverse and inclusive workplace. LSI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Employment details Seniority level: Associate Employment type: Full-time Job function: Sales, Strategy/Planning, and Administrative Industries: Appliances, Electrical, and Electronics Manufacturing
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Inside Sales Representative
to support our team at our location in Burlington, North Carolina. Summary The Inside Sales Representative is a sales support role serving as a first point-of-contact to our manufacturer’s representatives and customers. This role is responsible for addressing a wide range of issues, questions, and requests in a timely, accurate and professional manner. Responsibilities Develop and maintain professional working relationships with manufacturer’s reps, external customers, and internal customers. Continue to learn the Atlas product line and communicate the “Atlas Value.” Evaluate market trends and gather competitive information to identify trends affecting current and future growth of regional sales and profitability. Answer incoming calls and support customers through a combination of Technical Support, Quotations, Order Follow-up, Problem Resolution, and New Business Development. Respond to customer inquiries with accurate and timely information on quotes and product related questions in a professional manner. Proactively follow up on open quotes and orders for assigned accounts. Proactively contact customers to develop business opportunities. Provide accurate and timely support to RSM’s on customer related matters. Ensure appropriate customer contact information is kept current in CRM (Salesforce). Know and manage the territory by effectively using sales reports and developing specific actions directly related to business development and growth. Understand and appropriately use the company pricing system and policies when providing product pricing and quotations. Quickly resolve issues. Manage daily workload to meet or exceed all turnaround-time goals. Perform special projects as assigned. Qualifications / Skills Minimum of 2 years of experience in customer service
OR
a Bachelor’s degree and 5 years general work experience Excellent customer service, listening, time management, organizational and proven follow-up skills Ability to prioritize and produce a high volume of work quickly, accurately and with a sense of urgency Benefits typically include: 401(k), Health insurance, Vision insurance, Paid time off EEOC LSI is committed to a diverse and inclusive workplace. LSI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Employment details Seniority level: Associate Employment type: Full-time Job function: Sales, Strategy/Planning, and Administrative Industries: Appliances, Electrical, and Electronics Manufacturing
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