Crown Castle
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Sales Enablement Specialist
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Crown Castle Position Title:
Sales Enablement Specialist (P2)
For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.
Although you will be hired as a Crown Castle employee, your employment and the responsibilities associated with this job likely will transition to an acquiring company in the future. Role
Sales Enablement position supporting Crown Castle's Enterprise Sales team. The ideal candidate will help design and then implement/oversee field enablement initiatives that will collectively improve seller and team success. This role will: establish a set of core metrics and reporting to be implemented and produced regularly to enhance seller and sales team productivity; engage in selling tasks such as responding to client requests for pricing, qualifying opportunities, coordinating and participating in client meetings, and submitting orders for booking; and working directly with Regional sales to identify administrative work to offload, like preparation for Quarterly Business Reviews, weekly/monthly team meetings, and customer meetings, allowing sales leaders to spend more time in the field and coach sellers. Responsibilities
Qualify requirements with clients (in coordination with sales teams) to efficiently generate quotes and process customer orders with high accuracy and within targeted timeframes, utilizing various platforms including email, customer-provided documents and third-party systems. Identify a set of core metrics and related reporting to inform sales leadership and assist in the coaching of sellers (and support teams). Create and maintain opportunity records in CRM systems, ensuring proper documentation from initial opportunity through contract generation. Initiate communication between sales teams, clients and other Crown departments to help expedite the sales process. Identify and handle administrative activities for sellers and sales leaders, helping reduce their operational workload to enable more time for intricate customer engagements and promote a high-touch, responsive customer experience. Coordinate and prepare materials for weekly team meetings and monthly district reviews, including agenda preparation, speaker coordination and action item tracking. Prepare and report on 90-day district activity plans, helping ensure alignment across teams in order to track progress against key initiatives. Prepare weekly activity summaries and basic reports for sales leadership review. Education/Certifications
Bachelor's Degree or equivalent work experience Experience/Minimum Requirements
Two (2) or more years in sales, sales enablement or sales support experience Telecom experience preferred Expectations
Strong organizational and time management skills Basic understanding of enterprise telecommunications solutions, including Ethernet, IP, SD-WAN, Dark Fiber, and DWDM Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite and Teams Working knowledge of Microsoft Power BI or Tableau preferred Detail-oriented with ability to manage multiple tasks Ability to work independently and collaboratively in a team environment Engage with customers face to face at their workplace or off-site location. Compensation
The pay range offered for this position is $31.54 - $43.37 per hour. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Benefits
We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.
Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents). Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions). New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Tuition reimbursement up to $5,250 per year of eligible tuition and fees. Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns. Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate. Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service). 10 company holidays plus 2 floating holiday. All offices provide free beverages and snacks.
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Sales Enablement Specialist
role at
Crown Castle Position Title:
Sales Enablement Specialist (P2)
For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.
Although you will be hired as a Crown Castle employee, your employment and the responsibilities associated with this job likely will transition to an acquiring company in the future. Role
Sales Enablement position supporting Crown Castle's Enterprise Sales team. The ideal candidate will help design and then implement/oversee field enablement initiatives that will collectively improve seller and team success. This role will: establish a set of core metrics and reporting to be implemented and produced regularly to enhance seller and sales team productivity; engage in selling tasks such as responding to client requests for pricing, qualifying opportunities, coordinating and participating in client meetings, and submitting orders for booking; and working directly with Regional sales to identify administrative work to offload, like preparation for Quarterly Business Reviews, weekly/monthly team meetings, and customer meetings, allowing sales leaders to spend more time in the field and coach sellers. Responsibilities
Qualify requirements with clients (in coordination with sales teams) to efficiently generate quotes and process customer orders with high accuracy and within targeted timeframes, utilizing various platforms including email, customer-provided documents and third-party systems. Identify a set of core metrics and related reporting to inform sales leadership and assist in the coaching of sellers (and support teams). Create and maintain opportunity records in CRM systems, ensuring proper documentation from initial opportunity through contract generation. Initiate communication between sales teams, clients and other Crown departments to help expedite the sales process. Identify and handle administrative activities for sellers and sales leaders, helping reduce their operational workload to enable more time for intricate customer engagements and promote a high-touch, responsive customer experience. Coordinate and prepare materials for weekly team meetings and monthly district reviews, including agenda preparation, speaker coordination and action item tracking. Prepare and report on 90-day district activity plans, helping ensure alignment across teams in order to track progress against key initiatives. Prepare weekly activity summaries and basic reports for sales leadership review. Education/Certifications
Bachelor's Degree or equivalent work experience Experience/Minimum Requirements
Two (2) or more years in sales, sales enablement or sales support experience Telecom experience preferred Expectations
Strong organizational and time management skills Basic understanding of enterprise telecommunications solutions, including Ethernet, IP, SD-WAN, Dark Fiber, and DWDM Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite and Teams Working knowledge of Microsoft Power BI or Tableau preferred Detail-oriented with ability to manage multiple tasks Ability to work independently and collaboratively in a team environment Engage with customers face to face at their workplace or off-site location. Compensation
The pay range offered for this position is $31.54 - $43.37 per hour. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Benefits
We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.
Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents). Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions). New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Tuition reimbursement up to $5,250 per year of eligible tuition and fees. Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns. Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate. Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service). 10 company holidays plus 2 floating holiday. All offices provide free beverages and snacks.
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