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Lowe's Companies, Inc.

Full Time - Sales Specialist - Millwork - Day

Lowe's Companies, Inc., Charleston, South Carolina, United States, 29408

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Overview

Full Time - Sales Specialist - Millwork - Day Join to apply for the

Full Time - Sales Specialist - Millwork - Day

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Lowe's Companies, Inc. Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you. Your Day at Lowe's Sales Specialists at Lowe's are very active, moving throughout the store or garden center, answering phones, and talking to customers. You will spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store. You may work in one of several departments based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Travel requirements: This role does not require regular travel; however, occasional travel to meetings, training, or to support neighboring stores may be needed. Working conditions can include inside and outside environments with varying climates and noise levels. Lifting and moving requirements vary by role with safety guidelines in place. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving millions of customers weekly. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, national origin, disability, medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected by law. Key Responsibilities

Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services. Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock. Perform price reviews by pricing policies and ensure maintenance of pricing and documentation. Support all checkout functions, call buttons, departmental pages, or requests for assistance. Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs. Complete other duties as assigned. Minimum Qualifications

High School Diploma or GED 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met) 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics Able to read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation Obtain sales-related licensure or registration if required by state law (Lowe's will support and fund this requirement) Preferred Qualifications

1 year of experience in completing customer sales orders 1 year of experience promoting product-related services and plans (installation, delivery, credit financing, or extended protection plan) 2 years of experience designing customized products for customers using 20/20 or CAD systems Professional certification related to the department Bi-lingual skills Benefits and Inclusion

Lowe's is committed to growth and teamwork, including community involvement. We encourage bilingual, military, and veteran talent to apply. Working and Travel Conditions

Travel: This role does not require regular travel but may involve occasional travel to meetings, training, or to support neighboring stores. Working Conditions: Environment varies by location; may include inside and outside work, with possible exposure to extreme weather and noise. Follow safety lifting guidelines. About Lowe's

Lowe's Companies, Inc. is a Fortune 50 home improvement company serving millions of customers weekly, with extensive store presence and a large workforce. Starting pay varies by factors including position, location, education, training, and experience. For benefit information, visit the Lowe’s benefits page.

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