Lowe's Companies, Inc.
Full Time - Sales Specialist - Millwork - Day
Lowe's Companies, Inc., Winston Salem, North Carolina, United States, 27104
Full Time - Sales Specialist - Millwork - Day
Join to apply for the Full Time - Sales Specialist - Millwork - Day role at Lowe's Companies, Inc. Your Impact at Lowe's
As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you. Your Day at Lowe's
Sales Specialists at Lowe's are active, moving throughout the store or garden center, answering phones, and talking to customers. You’ll spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your consulting services help ensure that customer needs are met before leaving the store. Department
You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services. Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock. Perform price reviews by pricing policies and ensure maintenance of pricing and documentation. Support all checkout functions, call buttons, departmental pages, or requests for assistance. Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs. Complete other duties as assigned. Minimum Qualifications
High School Diploma or GED 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (or 3 years external customer-facing sales or 18 months Lowe’s retail if education requirement is not met) 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics Able to read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimally lift 25 lbs unassisted or over 25 lbs with accommodation Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement) Preferred Qualifications
1 year of experience completing customer sales orders 1 year promoting product-related services and plans (installation, delivery, credit financing, extended protection plan) 2 years of experience designing customized products for customers using 20/20 or CAD systems Professional certification related to the department Bilingual skills Travel and Working Conditions
This role does not require regular travel; however, travel may be needed occasionally for meetings, training, or to support neighboring stores. Working conditions vary by location and may include indoor and outdoor environments with exposure to varying climates, noise, and physical tasks. Lifting methods vary by role and weight; follow safety guidelines. About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions per week in the United States. With fiscal year 2023 sales of over $86 billion, Lowe's operates over 1,700 stores and employs about 300,000 associates. Based in Mooresville, NC, Lowe's supports communities through programs focused on safe, affordable housing and developing skilled trade experts. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected by law.
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Join to apply for the Full Time - Sales Specialist - Millwork - Day role at Lowe's Companies, Inc. Your Impact at Lowe's
As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you. Your Day at Lowe's
Sales Specialists at Lowe's are active, moving throughout the store or garden center, answering phones, and talking to customers. You’ll spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your consulting services help ensure that customer needs are met before leaving the store. Department
You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services. Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock. Perform price reviews by pricing policies and ensure maintenance of pricing and documentation. Support all checkout functions, call buttons, departmental pages, or requests for assistance. Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs. Complete other duties as assigned. Minimum Qualifications
High School Diploma or GED 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (or 3 years external customer-facing sales or 18 months Lowe’s retail if education requirement is not met) 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics Able to read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimally lift 25 lbs unassisted or over 25 lbs with accommodation Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement) Preferred Qualifications
1 year of experience completing customer sales orders 1 year promoting product-related services and plans (installation, delivery, credit financing, extended protection plan) 2 years of experience designing customized products for customers using 20/20 or CAD systems Professional certification related to the department Bilingual skills Travel and Working Conditions
This role does not require regular travel; however, travel may be needed occasionally for meetings, training, or to support neighboring stores. Working conditions vary by location and may include indoor and outdoor environments with exposure to varying climates, noise, and physical tasks. Lifting methods vary by role and weight; follow safety guidelines. About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions per week in the United States. With fiscal year 2023 sales of over $86 billion, Lowe's operates over 1,700 stores and employs about 300,000 associates. Based in Mooresville, NC, Lowe's supports communities through programs focused on safe, affordable housing and developing skilled trade experts. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected by law.
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