Advantage Solutions
Key Account Support Specialist
Advantage Solutions, Saint Louis, Missouri, United States, 63146
Summary
Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities. Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilities include: Revenue Budget Achievement: Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives Analysis and Presentations: Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats Client Key Performance Indicators Achievement: Analyze performance metrics of assigned clients and make recommendations for improvement Data Systems & Reporting: Drive cross-collaboration among all other internal teams and analyze data reports to ensure financial performance meets forecasted targets Supervisory Responsibilities: This position does not have supervisory responsibilities for direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications: Bachelor's Degree or equivalent experience and 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred. Required Knowledge, Skills and Abilities include: Strong presentation skills Excellent interpersonal and organizational skills Working knowledge of syndicated data Proficiency in Microsoft Excel Intermediate or advanced computer skills Strong written communication and verbal communication skills Conflict management skills Demonstrated ability to provide cross-functional leadership Important Information
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law.
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Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities. Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilities include: Revenue Budget Achievement: Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives Analysis and Presentations: Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats Client Key Performance Indicators Achievement: Analyze performance metrics of assigned clients and make recommendations for improvement Data Systems & Reporting: Drive cross-collaboration among all other internal teams and analyze data reports to ensure financial performance meets forecasted targets Supervisory Responsibilities: This position does not have supervisory responsibilities for direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications: Bachelor's Degree or equivalent experience and 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred. Required Knowledge, Skills and Abilities include: Strong presentation skills Excellent interpersonal and organizational skills Working knowledge of syndicated data Proficiency in Microsoft Excel Intermediate or advanced computer skills Strong written communication and verbal communication skills Conflict management skills Demonstrated ability to provide cross-functional leadership Important Information
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law.
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