Advantage Solutions
Key Account Support Specialist
Job Locations
US-MD-Landover
Primary Posting Location: City – Landover, MD 20785, United States
Requisition ID: 2025-437056
Position Type: Full Time
Category: Client Services/Account Management
Minimum: USD $18.50/Hr. Maximum: USD $26.44/Hr.
Summary
Key Account Support Specialist
As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities.
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement: Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives; Make recommendations for how clients can achieve financial targets.
Analysis and Presentations: Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats; Develop and conduct negotiations to maximize profitability and maintain positive relationships; Build sales presentations for key clients and make client recommendations for customer presentations.
Client Key Performance Indicators Achievement: Analyze performance metrics of assigned clients and make recommendations for improvement; Recommend ways to improve business margin for clients and develop action plans; Strategize on how to maximize marketing spend to achieve client's financial goals; Review marketing schematics and coordinate with cross-functional stakeholders in schematic, reset and retail departments.
Data Systems & Reporting: Drive cross-collaboration among internal teams; Analyze data reports to ensure financial performance meets forecasted targets; Drive alignment across KAMs, highlight key opportunities and challenges, and suggest resolutions to issues.
Supervisory Responsibilities
Direct Reports: This position does not have supervisory responsibilities for direct reports.
Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports.
Minimum Qualifications
Education Level: Bachelor's Degree or equivalent experience
1-3+ years of experience with grocery operations, including promotional planning activities; systems experience preferred.
Strong presentation skills; Excellent interpersonal and organizational skills; Working knowledge of syndicated data; Proficiency in Microsoft Excel; Intermediate or advanced computer skills; Strong written and verbal communication skills; Conflict management skills; Demonstrated ability to provide cross-functional leadership; Well-organized, detail-oriented, and able to handle a fast-paced work environment; Flexible and adaptable to changing project or business needs; Ability to manage multiple duties with accuracy under interruptions and deadlines.
Environmental & Physical Requirements
Office / Sedentary: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods, hear a telephone, enter data on a computer, and may require the ability to lift up to 10 lbs.
Additional Information Regarding Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one's supervisor or manager related to the position/department. This description is not exhaustive. The Company reserves the right to alter or change job responsibilities, reassign or transfer positions, or assign additional duties, subject to applicable law. Reasonable accommodations are provided to enable a qualified applicant or employee to apply for employment and perform essential functions as required by law.
Important Information
The above statements describe the general nature and level of work performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. The Company is an equal opportunity employer and provides reasonable accommodations to applicants and employees with known disabilities to enable them to apply for employment, perform essential functions, or enjoy the benefits and privileges of employment as required by law.
CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.
#J-18808-Ljbffr
US-MD-Landover
Primary Posting Location: City – Landover, MD 20785, United States
Requisition ID: 2025-437056
Position Type: Full Time
Category: Client Services/Account Management
Minimum: USD $18.50/Hr. Maximum: USD $26.44/Hr.
Summary
Key Account Support Specialist
As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities.
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement: Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives; Make recommendations for how clients can achieve financial targets.
Analysis and Presentations: Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats; Develop and conduct negotiations to maximize profitability and maintain positive relationships; Build sales presentations for key clients and make client recommendations for customer presentations.
Client Key Performance Indicators Achievement: Analyze performance metrics of assigned clients and make recommendations for improvement; Recommend ways to improve business margin for clients and develop action plans; Strategize on how to maximize marketing spend to achieve client's financial goals; Review marketing schematics and coordinate with cross-functional stakeholders in schematic, reset and retail departments.
Data Systems & Reporting: Drive cross-collaboration among internal teams; Analyze data reports to ensure financial performance meets forecasted targets; Drive alignment across KAMs, highlight key opportunities and challenges, and suggest resolutions to issues.
Supervisory Responsibilities
Direct Reports: This position does not have supervisory responsibilities for direct reports.
Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports.
Minimum Qualifications
Education Level: Bachelor's Degree or equivalent experience
1-3+ years of experience with grocery operations, including promotional planning activities; systems experience preferred.
Strong presentation skills; Excellent interpersonal and organizational skills; Working knowledge of syndicated data; Proficiency in Microsoft Excel; Intermediate or advanced computer skills; Strong written and verbal communication skills; Conflict management skills; Demonstrated ability to provide cross-functional leadership; Well-organized, detail-oriented, and able to handle a fast-paced work environment; Flexible and adaptable to changing project or business needs; Ability to manage multiple duties with accuracy under interruptions and deadlines.
Environmental & Physical Requirements
Office / Sedentary: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods, hear a telephone, enter data on a computer, and may require the ability to lift up to 10 lbs.
Additional Information Regarding Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one's supervisor or manager related to the position/department. This description is not exhaustive. The Company reserves the right to alter or change job responsibilities, reassign or transfer positions, or assign additional duties, subject to applicable law. Reasonable accommodations are provided to enable a qualified applicant or employee to apply for employment and perform essential functions as required by law.
Important Information
The above statements describe the general nature and level of work performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. The Company is an equal opportunity employer and provides reasonable accommodations to applicants and employees with known disabilities to enable them to apply for employment, perform essential functions, or enjoy the benefits and privileges of employment as required by law.
CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.
#J-18808-Ljbffr