DDN
Overview
Competitive salary and benefits package
Remote work flexibility with some required travel for customer on-site support
Opportunity for career advancement and growth within a leading global company
Remote work flexibility with some required travel for customer on-site support
What to Expect (Responsibilities)
Deliver exceptional support for DDN’s technologies, ensuring customer satisfaction
Resolve complex Lustre file system issues on large, scalable customer systems
Create test plans and procedures for customer upgrades and troubleshooting
Collaborate with engineering to enhance product quality using customer feedback
Develop positive relationships with customers through effective communication
What is Required (Qualifications)
Minimum of 7+ years’ experience in a similar technical role
Strong knowledge of Lustre or similar parallel filesystems, along with Linux fundamentals
Proven technical knowledge and problem analysis skills
Excellent customer interfacing and communication skills
Ability to manage competing priorities and multi-task effectively
How to Stand Out (Preferred Qualifications)
Experience with other parallel filesystems such as SpectrumScale or StorNext
Proficiency in developing and debugging shell and Python scripts
Familiarity with NAS protocols and authentication protocols (e.g., LDAP, OAuth2)
Extensive experience in networking and troubleshooting Infiniband and Ethernet networks
Knowledge of data storage concepts such as RAID/Erasure Coding
#DataStorage #AI #TechnicalSupport #RemoteWork #CareerGrowth
#J-18808-Ljbffr
Competitive salary and benefits package
Remote work flexibility with some required travel for customer on-site support
Opportunity for career advancement and growth within a leading global company
Remote work flexibility with some required travel for customer on-site support
What to Expect (Responsibilities)
Deliver exceptional support for DDN’s technologies, ensuring customer satisfaction
Resolve complex Lustre file system issues on large, scalable customer systems
Create test plans and procedures for customer upgrades and troubleshooting
Collaborate with engineering to enhance product quality using customer feedback
Develop positive relationships with customers through effective communication
What is Required (Qualifications)
Minimum of 7+ years’ experience in a similar technical role
Strong knowledge of Lustre or similar parallel filesystems, along with Linux fundamentals
Proven technical knowledge and problem analysis skills
Excellent customer interfacing and communication skills
Ability to manage competing priorities and multi-task effectively
How to Stand Out (Preferred Qualifications)
Experience with other parallel filesystems such as SpectrumScale or StorNext
Proficiency in developing and debugging shell and Python scripts
Familiarity with NAS protocols and authentication protocols (e.g., LDAP, OAuth2)
Extensive experience in networking and troubleshooting Infiniband and Ethernet networks
Knowledge of data storage concepts such as RAID/Erasure Coding
#DataStorage #AI #TechnicalSupport #RemoteWork #CareerGrowth
#J-18808-Ljbffr