Caesars Entertainment
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Payment and Fraud Manager
role at
Caesars Entertainment
The Payment & Fraud Manager will play a critical role in supporting and enhancing our debt mitigation processes. This position is responsible for leading day-to-day loss prevention, driving process improvements, and ensuring a balance between effective mitigation and a seamless customer experience.
Key Responsibilities
Resolution Management: Evolve resolution workflows to limit losses and maintain strong relationships with vendor partners.
Fraud Risk Monitoring & Analysis: Oversee identification and analysis of fraudulent activities including bonus abuse, account takeovers, payment fraud, collusion, and money laundering. Recommend forward-thinking strategies.
Tools & Technology: Work with product, engineering, data teams and external vendors to manage and optimize mitigation efforts and lower rates. Provide input on AI and automation where appropriate.
Data Analysis & Reporting: Utilize analytics and KPIs to measure performance, adjust controls, and increase efficiency. Prepare actionable insights for leadership.
Cross-Functional Partnership: Collaborate closely with Payments Operations, Compliance, Customer Support, Product, and Legal teams to implement initiatives that support business objectives.
Team Leadership: Manage and mentor a team of analysts. Foster a structured culture of accountability, learning, and process improvement.
Required Qualifications
3–5 years of experience in fraud prevention, investigations, dispute management; e-commerce background preferred.
1–3 years of people management or team lead in a fraud or risk function.
Familiarity with payments vendor platforms (e.g., Nuvei, Paysafe, World Pay) and emerging fraud technologies.
Strong data analysis and decision-making skills; familiarity with SQL, Excel, visualization tools preferred.
Understanding of AML, KYC, and responsible gaming compliance standards.
Strong written and verbal communication skills; clear findings and recommendations.
Preferred Qualifications
Experience in the iGaming, sportsbook, or online casino environment.
Experience with various fraud vendor systems and tools.
Certifications such as CFE (Certified Fraud Examiner) or CAMS (Certified Anti-Money Laundering Specialist) are a plus.
Salary range: $75,000.00 – $109,370.00 USD.
Benefits include medical, vision, dental insurance; life insurance; disability insurance; a 401(k)-matching program; paid Personal Time Off; paid company holidays.
About Us: Caesars Entertainment is the world’s premier gaming company with over 80 years of sports betting expertise. Caesars Digital is a leading digital innovator, delivering best-in-class customer experiences. We believe every Team Member should be treated like royalty because We Are All Caesars.
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Payment and Fraud Manager
role at
Caesars Entertainment
The Payment & Fraud Manager will play a critical role in supporting and enhancing our debt mitigation processes. This position is responsible for leading day-to-day loss prevention, driving process improvements, and ensuring a balance between effective mitigation and a seamless customer experience.
Key Responsibilities
Resolution Management: Evolve resolution workflows to limit losses and maintain strong relationships with vendor partners.
Fraud Risk Monitoring & Analysis: Oversee identification and analysis of fraudulent activities including bonus abuse, account takeovers, payment fraud, collusion, and money laundering. Recommend forward-thinking strategies.
Tools & Technology: Work with product, engineering, data teams and external vendors to manage and optimize mitigation efforts and lower rates. Provide input on AI and automation where appropriate.
Data Analysis & Reporting: Utilize analytics and KPIs to measure performance, adjust controls, and increase efficiency. Prepare actionable insights for leadership.
Cross-Functional Partnership: Collaborate closely with Payments Operations, Compliance, Customer Support, Product, and Legal teams to implement initiatives that support business objectives.
Team Leadership: Manage and mentor a team of analysts. Foster a structured culture of accountability, learning, and process improvement.
Required Qualifications
3–5 years of experience in fraud prevention, investigations, dispute management; e-commerce background preferred.
1–3 years of people management or team lead in a fraud or risk function.
Familiarity with payments vendor platforms (e.g., Nuvei, Paysafe, World Pay) and emerging fraud technologies.
Strong data analysis and decision-making skills; familiarity with SQL, Excel, visualization tools preferred.
Understanding of AML, KYC, and responsible gaming compliance standards.
Strong written and verbal communication skills; clear findings and recommendations.
Preferred Qualifications
Experience in the iGaming, sportsbook, or online casino environment.
Experience with various fraud vendor systems and tools.
Certifications such as CFE (Certified Fraud Examiner) or CAMS (Certified Anti-Money Laundering Specialist) are a plus.
Salary range: $75,000.00 – $109,370.00 USD.
Benefits include medical, vision, dental insurance; life insurance; disability insurance; a 401(k)-matching program; paid Personal Time Off; paid company holidays.
About Us: Caesars Entertainment is the world’s premier gaming company with over 80 years of sports betting expertise. Caesars Digital is a leading digital innovator, delivering best-in-class customer experiences. We believe every Team Member should be treated like royalty because We Are All Caesars.
#J-18808-Ljbffr