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Acadian Air Med

Senior Billing Specialist

Acadian Air Med, Lafayette, Louisiana, United States, 70595

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Senior Billing Specialist Location: Lafayette Corporate Headquarters

Job Summary Responsible for reviewing patient accounts to identify and resolve overpayments, discrepancies, and refund requests. This role requires strong attention to detail, excellent communication skills, and analytical abilities to identify trends. This person will have the ability to escalade and resolve issues independently while understanding the impacts of all actions taken.

Job Location Lafayette, LA - This position is based in office (Monday-Friday, 8:00am - 5:00pm)

Reports To ACS Manager

Essential Duties And Responsibilities

Responsible for investigating the root cause of credit balances

Initiate and process refunds for identified overpayments

Coordinating with various departments, and resolve discrepancies

Ensure all refunds and adjustments adhere to company policies, and regulatory guidelines

Monitor and analyze recurring issues to suggest improvements in processes

Ensure accuracy of demographic information, and maintain proper documentation

Other duties and responsibilities, as assigned

Qualifications

High school diploma or equivalent

Previous medical billing experience required

High level understanding of the revenue cycle workflow and the impacts of actions taken within the billing software.

Proficient in Google, MS Office Suite or related software

Ability to analyze account data, identity trends, and resolve complex issues

Ability to communicate clearly and concisely

Ability to establish and maintain working relationships with coworkers and patients

Ability to adhere to productivity goals, departmental and company guidelines, dress code, policy and procedures

Excellent interpersonal skills and time management

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

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