Fairygodboss
Why you should apply for a job to PNC Financial Services Group:
73%
say women are treated fairly and equally to men 81%
say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. Tuition-free and other education options available Up to 40 Hours Paid Time Off to Volunteer with Grow up Great Position summary
Enhance customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborate with ecosystem partners to grow the customer's share of wallet. Position PNC solutions to drive new revenue and customer loyalty. Drive proactive sales conversations through internal and outbound interactions using a defined sales process including outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement, ultimately elevating client loyalty. Deliver comprehensive PNC conversations with every client interaction to identify suitable PNC solutions. Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships. Create customer loyalty and grow customer share of wallet through a differentiated customer experience. Perform lobby engagement activities to connect with customers and promote PNC products to meet their needs. Educate customers on managing financial transactions by leveraging technology, tools, and resources. Apply product and procedural knowledge to identify, mitigate, and resolve customer problems effectively to foster customer loyalty. Manage risk by adhering to all policies and procedures, demonstrating sound judgment within established limits. Maintain heightened scrutiny to identify and prevent loss. Participate in branch daily operations, ensuring efficiency and accuracy. PNC employees take pride in our reputation, and to continue building upon that, we expect our employees to be: Customer Focused
- Knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions, leveraging that information to create customized customer solutions. Managing Risk
- Assess and effectively manage all risks associated with business objectives and activities, ensuring adherence to PNC's Enterprise Risk Management Framework. To learn more about this opportunity, please watch this video. Qualifications Successful candidates must demonstrate the necessary knowledge, skills, and abilities. Listed below are the skills, competencies, work experience, education, and certifications/licenses required for success in this role. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales, Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs Work Experience Typically requires an Associate's degree or equivalent plus related experience or product knowledge. Usually requires 3+ years of experience. In lieu of a degree, a combination of education, certifications, and experience (including military service) may be considered. Education No Degree required Certifications No certifications required Licenses Candidates will undergo additional background checks as per CFPB regulations. PNC offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability coverage, 401(k) with match, pension, stock purchase plans, dependent care reimbursement, and educational assistance. Paid time off includes holidays, vacation days, and parental leave, among others. For more details, visit Your PNC Total Rewards. Disability Accommodations If accommodations are needed during the application process, contact us via email at [emailprotected], including 'accommodation request' in the subject line, and your details in the body. You may also call 877-968-7762 for assistance. All information is confidential. PNC fosters an inclusive workplace, providing reasonable accommodations to qualified applicants and employees with disabilities. EEO Statement PNC is an Equal Employment Opportunity employer, regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to the requirements of the FDIA, SAFE Act, and FINRA regulations, including background checks for certain roles. Refer to the California Consumer Privacy Act Privacy Notice for details on data use in hiring.
#J-18808-Ljbffr
73%
say women are treated fairly and equally to men 81%
say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. Tuition-free and other education options available Up to 40 Hours Paid Time Off to Volunteer with Grow up Great Position summary
Enhance customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborate with ecosystem partners to grow the customer's share of wallet. Position PNC solutions to drive new revenue and customer loyalty. Drive proactive sales conversations through internal and outbound interactions using a defined sales process including outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement, ultimately elevating client loyalty. Deliver comprehensive PNC conversations with every client interaction to identify suitable PNC solutions. Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships. Create customer loyalty and grow customer share of wallet through a differentiated customer experience. Perform lobby engagement activities to connect with customers and promote PNC products to meet their needs. Educate customers on managing financial transactions by leveraging technology, tools, and resources. Apply product and procedural knowledge to identify, mitigate, and resolve customer problems effectively to foster customer loyalty. Manage risk by adhering to all policies and procedures, demonstrating sound judgment within established limits. Maintain heightened scrutiny to identify and prevent loss. Participate in branch daily operations, ensuring efficiency and accuracy. PNC employees take pride in our reputation, and to continue building upon that, we expect our employees to be: Customer Focused
- Knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions, leveraging that information to create customized customer solutions. Managing Risk
- Assess and effectively manage all risks associated with business objectives and activities, ensuring adherence to PNC's Enterprise Risk Management Framework. To learn more about this opportunity, please watch this video. Qualifications Successful candidates must demonstrate the necessary knowledge, skills, and abilities. Listed below are the skills, competencies, work experience, education, and certifications/licenses required for success in this role. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales, Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs Work Experience Typically requires an Associate's degree or equivalent plus related experience or product knowledge. Usually requires 3+ years of experience. In lieu of a degree, a combination of education, certifications, and experience (including military service) may be considered. Education No Degree required Certifications No certifications required Licenses Candidates will undergo additional background checks as per CFPB regulations. PNC offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability coverage, 401(k) with match, pension, stock purchase plans, dependent care reimbursement, and educational assistance. Paid time off includes holidays, vacation days, and parental leave, among others. For more details, visit Your PNC Total Rewards. Disability Accommodations If accommodations are needed during the application process, contact us via email at [emailprotected], including 'accommodation request' in the subject line, and your details in the body. You may also call 877-968-7762 for assistance. All information is confidential. PNC fosters an inclusive workplace, providing reasonable accommodations to qualified applicants and employees with disabilities. EEO Statement PNC is an Equal Employment Opportunity employer, regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to the requirements of the FDIA, SAFE Act, and FINRA regulations, including background checks for certain roles. Refer to the California Consumer Privacy Act Privacy Notice for details on data use in hiring.
#J-18808-Ljbffr