Tapestry, Inc.
Overview
Temporary Support Associate – Coach, Smithfield, NC, US. Coach is a global fashion house founded in New York in 1941. As part of the Tapestry family, we are committed to innovation and inclusion. Visit Our People page to learn about Tapestry's commitment to equity, inclusion, and diversity. Responsibilities
Sample of tasks required of role: Cash Wrap
Greet the customer with a smile and eye contact and offer your name Interact genuinely and naturally with the customer Read cues and determine customers’ needs Conduct email/name capture where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add-ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by thanking the customer and providing a reason to return Represent Coach brand appropriately Stockroom / Warehouse
Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell-through and make room for new product Manage stock levels/product ownership in back-of-house and on the sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards Sales Floor
Regularly analyze sales floor to assess replenishment needs Replenish sales floor / assigned zone React to sell-through and execute visual merchandising needs Support sales floor activities, as directed Communicate information about price points, features/benefits, color and stock availability to customers Respond to customer requests confidently; partner with sales team or Store Management when needed Our Competencies for All Employees
Courage : Provides direct, actionable feedback when needed and addresses issues promptly Creativity : Generates new and unique ideas and connects unrelated notions Customer Focus : Delivers on customer expectations and builds trust Dealing with Ambiguity : Adapts to change and makes decisions with partial information Drive for Results : Consistently aims to exceed goals Interpersonal Savvy : Builds rapport across levels and roles Learning on the Fly : Learns quickly from new problems and adapts Our Competencies for All People Managers
Strategic Agility : Anticipates future trends and crafts credible strategies Developing Direct Reports and Others : Provides challenging tasks and development opportunities Building Effective Teams : Fosters teamwork and open dialogue Equal Opportunity & ADA
Coach is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications and are not influenced by protected characteristics. Tapestry will provide reasonable accommodation for applicants and employees with disabilities or religious beliefs. If you require accommodation, contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com Visit Coach at www.coach.com. Job Segment: Temporary, Outside Sales, Merchandising, Sales Support, Contract, Sales, Retail
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Temporary Support Associate – Coach, Smithfield, NC, US. Coach is a global fashion house founded in New York in 1941. As part of the Tapestry family, we are committed to innovation and inclusion. Visit Our People page to learn about Tapestry's commitment to equity, inclusion, and diversity. Responsibilities
Sample of tasks required of role: Cash Wrap
Greet the customer with a smile and eye contact and offer your name Interact genuinely and naturally with the customer Read cues and determine customers’ needs Conduct email/name capture where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add-ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by thanking the customer and providing a reason to return Represent Coach brand appropriately Stockroom / Warehouse
Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell-through and make room for new product Manage stock levels/product ownership in back-of-house and on the sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards Sales Floor
Regularly analyze sales floor to assess replenishment needs Replenish sales floor / assigned zone React to sell-through and execute visual merchandising needs Support sales floor activities, as directed Communicate information about price points, features/benefits, color and stock availability to customers Respond to customer requests confidently; partner with sales team or Store Management when needed Our Competencies for All Employees
Courage : Provides direct, actionable feedback when needed and addresses issues promptly Creativity : Generates new and unique ideas and connects unrelated notions Customer Focus : Delivers on customer expectations and builds trust Dealing with Ambiguity : Adapts to change and makes decisions with partial information Drive for Results : Consistently aims to exceed goals Interpersonal Savvy : Builds rapport across levels and roles Learning on the Fly : Learns quickly from new problems and adapts Our Competencies for All People Managers
Strategic Agility : Anticipates future trends and crafts credible strategies Developing Direct Reports and Others : Provides challenging tasks and development opportunities Building Effective Teams : Fosters teamwork and open dialogue Equal Opportunity & ADA
Coach is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications and are not influenced by protected characteristics. Tapestry will provide reasonable accommodation for applicants and employees with disabilities or religious beliefs. If you require accommodation, contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com Visit Coach at www.coach.com. Job Segment: Temporary, Outside Sales, Merchandising, Sales Support, Contract, Sales, Retail
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