KCC Companies
Overview
Base pay range: $60,000.00/yr - $90,000.00/yr KCC is an employee-owned company with multiple divisions related to construction, local HVAC service, and the design/manufacturing of commercial HVAC equipment. This position is for the division that designs and manufactures commercial HVAC equipment, including rooftop packaged units, air handlers, DX and hot/chilled water systems. KCC is a quickly growing company with expanding product lines. Our Mission: KCC enhances the lives of our customers, partners, employee-owners, and communities by providing innovative HVAC solutions. Summary:
As an HVAC Field Support Design Engineer, you will provide essential support to customers and field service technicians for HVAC equipment and systems. This role involves identifying sheet metal and mechanical parts in HVAC units (using Solidworks, drawings, spreadsheets, etc.) for field repairs or modifications, generating a Bill of Materials, quoting parts, or providing custom field work instructions. You will develop skills in root cause analysis and work with the validation lab to determine effective solutions for the field and provide feedback to the manufacturing team for continuous improvement. Over time, you will expand knowledge on various HVAC topics (electrical, refrigeration, energy recovery, PLCs, etc.) to diagnose multi-disciplinary issues with field technicians. Continuous development programs are provided by KCC to improve understanding of these topics. Occasionally, travel to jobsites to determine root cause and solutions may be required for customer support (up to 25% travel, Monday–Friday, up to 5 days and 4 nights). This role is a strong fit for engineers seeking to expand technical knowledge and hands-on skills with high potential for career growth at a growing company. Benefits
Employee Stock Ownership Plan (ESOP) 9 paid holidays Yearly bonuses Health, dental, & vision insurance 401k company match Monthly accrued vacation Paid sick time Employee assistance programs Essential Functions or Responsibilities
Answer incoming customer inquiries related to HVAC equipment and systems. Participate in conference calls with customers when complicated issues and resolutions arise. Assist senior engineers with field applied solutions that require multiple disciplines (controls, electrical, refrigeration). Apply root cause methods to determine issues and solutions for field issues. Coordinate with the validation lab to test solutions, as necessary. Generate Bill of Materials (BOMs) from existing parts for common field modifications or conversions using Solidworks and existing supplemental resources. Design new parts using Solidworks and perform validation testing for field support efforts. Lead small field support efforts to solve mechanical design issues. Create instructions or drawings for field modifications/conversions using Solidworks. Participate in continuous education activities to expand knowledge and understanding of HVAC systems. Qualifications/Skills
Requirements: Must be able to meet safety/physical requirements. Valid driver's license and able to be placed on company insurance for rental vehicles. Technical degree, certification, or higher-level education relating to engineering, CAD, or mechanical design. Some experience with Computer Aided Design (CAD) software. Excellent communication and interpersonal skills. Occasional travel up to 25% of the time, Monday–Friday. Experience using computers and Microsoft Office Suite (Excel, Outlook, Word, etc.). Preferred: Previous customer service, technical support, or customer interaction experience. Sheet metal and cabinet design; HVAC or manufacturing experience. We are looking for a candidate with significant design experience related to manufactured products. Safety/Physical requirements
Ability to lift 50 lbs. Fluent in English. Requires bending, stooping, and standing. Follow established safety policies including PPE, emergency response, HAZCOM, first-aid response, etc. Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee for this job. Duties, responsibilities, and activities may change over time with or without warning. KCC COMPANIES IS AN EQUAL OPPORTUNITY EMPLOYER For questions contact: Terra Beaver – Talent Specialist – tbeaver@kccmfg.com – 502-493-5848 Laura Zoghbi – Talent Specialist – lzoghbi@kccmfg.com – 502-493-5859
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Base pay range: $60,000.00/yr - $90,000.00/yr KCC is an employee-owned company with multiple divisions related to construction, local HVAC service, and the design/manufacturing of commercial HVAC equipment. This position is for the division that designs and manufactures commercial HVAC equipment, including rooftop packaged units, air handlers, DX and hot/chilled water systems. KCC is a quickly growing company with expanding product lines. Our Mission: KCC enhances the lives of our customers, partners, employee-owners, and communities by providing innovative HVAC solutions. Summary:
As an HVAC Field Support Design Engineer, you will provide essential support to customers and field service technicians for HVAC equipment and systems. This role involves identifying sheet metal and mechanical parts in HVAC units (using Solidworks, drawings, spreadsheets, etc.) for field repairs or modifications, generating a Bill of Materials, quoting parts, or providing custom field work instructions. You will develop skills in root cause analysis and work with the validation lab to determine effective solutions for the field and provide feedback to the manufacturing team for continuous improvement. Over time, you will expand knowledge on various HVAC topics (electrical, refrigeration, energy recovery, PLCs, etc.) to diagnose multi-disciplinary issues with field technicians. Continuous development programs are provided by KCC to improve understanding of these topics. Occasionally, travel to jobsites to determine root cause and solutions may be required for customer support (up to 25% travel, Monday–Friday, up to 5 days and 4 nights). This role is a strong fit for engineers seeking to expand technical knowledge and hands-on skills with high potential for career growth at a growing company. Benefits
Employee Stock Ownership Plan (ESOP) 9 paid holidays Yearly bonuses Health, dental, & vision insurance 401k company match Monthly accrued vacation Paid sick time Employee assistance programs Essential Functions or Responsibilities
Answer incoming customer inquiries related to HVAC equipment and systems. Participate in conference calls with customers when complicated issues and resolutions arise. Assist senior engineers with field applied solutions that require multiple disciplines (controls, electrical, refrigeration). Apply root cause methods to determine issues and solutions for field issues. Coordinate with the validation lab to test solutions, as necessary. Generate Bill of Materials (BOMs) from existing parts for common field modifications or conversions using Solidworks and existing supplemental resources. Design new parts using Solidworks and perform validation testing for field support efforts. Lead small field support efforts to solve mechanical design issues. Create instructions or drawings for field modifications/conversions using Solidworks. Participate in continuous education activities to expand knowledge and understanding of HVAC systems. Qualifications/Skills
Requirements: Must be able to meet safety/physical requirements. Valid driver's license and able to be placed on company insurance for rental vehicles. Technical degree, certification, or higher-level education relating to engineering, CAD, or mechanical design. Some experience with Computer Aided Design (CAD) software. Excellent communication and interpersonal skills. Occasional travel up to 25% of the time, Monday–Friday. Experience using computers and Microsoft Office Suite (Excel, Outlook, Word, etc.). Preferred: Previous customer service, technical support, or customer interaction experience. Sheet metal and cabinet design; HVAC or manufacturing experience. We are looking for a candidate with significant design experience related to manufactured products. Safety/Physical requirements
Ability to lift 50 lbs. Fluent in English. Requires bending, stooping, and standing. Follow established safety policies including PPE, emergency response, HAZCOM, first-aid response, etc. Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee for this job. Duties, responsibilities, and activities may change over time with or without warning. KCC COMPANIES IS AN EQUAL OPPORTUNITY EMPLOYER For questions contact: Terra Beaver – Talent Specialist – tbeaver@kccmfg.com – 502-493-5848 Laura Zoghbi – Talent Specialist – lzoghbi@kccmfg.com – 502-493-5859
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