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St. Cloud Metro Bus

PART-TIME IT SPECIALIST - 100% on-site (no remote option)

St. Cloud Metro Bus, Saint Cloud, Minnesota, us, 56398

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Overview Hourly range: $26.51-29.53

This position is 100% on-site. Training will occur on-site during the day; after training is completed the hours will be flexible.

The Information Technology Specialist is responsible for assisting with monitoring operation of vehicle electronic equipment, computer networks, personal computers, communication, data and security systems. The Information Technology Specialist acts as a resource for investigating and troubleshooting software and hardware issues.

Essential Functions

Monitors and troubleshoots in-vehicle mobile data terminals, auto annunciation equipment, automatic vehicle location, digital video recording systems, cellular and data radios, and two-way (voice) radios

Perform troubleshooting to diagnose and resolve problems

Assists with network and server system operations to ensure continuity of service for administration, operations, and maintenance activities

Conducts research on system upgrades

Assists staff with computer and software orientation, assistance, and troubleshooting

Sutomatic vehicle location, etup and configuration of computer hardware, software, and peripherals

Assist with file storage, telecommunications, Wi-Fi, data integrity and backup, and emergency power backup

Communicates courteously and professionally and maintains respectful working relationships with coworkers and customers in carrying out job functions

Performs all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices

Knows and follows safety rules and guidelines as well as sound work and safety practices in order to accomplish the job objectives and avoid injury or loss

Wears proper protective equipment when policy requires or conditions indicate a need exists and utilizes proper body mechanics and ergonomics while performing work

When potentially unsafe conditions are observed, makes efforts to avoid or correct them if they are controllable and draws them to the attention of the responsible supervisor or safety representative in a timely manner

Performs other duties and activities as assigned

Minimum Qualifications The job requires two (2) years of post-secondary education in computer science or a related field of study and three (3) year of experience directly related to the essential functions of the position or an equivalent combination of education and experience.

Knowledge, Skills and Abilities Required

Demonstrated background and experience in server and personal computer system configurations and operations

Excellent diagnostic and problem solving skills

Proficient understanding of PC based internet, productivity, and database software including the ability to plan, implement, test, and troubleshoot server and PC software

Ability to maintain confidentiality of critical records and information

Ability to maintain security systems for all facilities and IT equipment

Maintain awareness of new and emerging hardware and software technologies

Experience with Microsoft Office, Windows Server, Active Directory, and vSphere

Ability to establish and maintain effective internal and external relationships and able to deal tactfully and courteously with coworkers, the general public and community groups

Must be able to read and speak English clearly. Bilingual a plus

Must possess a valid driver’s license or evidence of equivalent mobility

Ability to work flexible hours to meet the needs of the organization

Interpersonal skills sufficient to exchange and or convey information, receive work direction, and maintain effective working relationships with all levels of employees, committees and groups; and to diffuse situations/conversations that have escalated beyond normal limits

Desirable Qualifications

Two (2) year degree or certification in computer science or a related field

Public Transit experience

Physical Demands and Working Environment

This position is alternately in an office and garage environment requiring alternating periods of sitting, walking, bending, stooping, kneeling, crawling, and reaching

Utilizes personal computer, phone and other office equipment on a regular basis

Will require travel between all Metro Bus facilities and occasional travel offsite. Will primarily utilize a Metro Bus vehicle for travel

Job Details

Seniority level: Mid-Senior level

Employment type: Part-time

Job function: Information Technology

Industries: Internet Publishing

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