Account Receivables & Collections Specialist

PROMAN Staffing is a member of the PROMAN global family of companies, a leading provider of temporary staffing throughout the United States. Our success comes from assembling top performance teams with a focus on the industrial sector. Position : Accounts Receivables & Collections Specialist Overview As an Accounts Receivables & Collections Specialist you are responsible for managing and collecting outstanding accounts receivable, minimizing delinquency, and working with clients to resolve payment issues. You should be a skilled researcher with strong communication and computer skills, and comfortable interacting with customers by phone and email regarding open invoices, payments, and discrepancies. Compensation : $50,000 - $60,000 yearly. Benefits : Medical, Dental, Vision, Life Insurance/AD&D, Short- and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program, Legal, Identity & Fraud Protection, Pet Insurance, Tuition Reimbursement, and a 401(k) plan. Responsibilities Monitor accounts to identify overdue payments. Manage incoming client inquiries, researching and reconciling against timesheets where appropriate. Provide backup and documentation to clients to resolve billing issues. Report on collection activity and accounts status. Work to reduce accounts delinquency and improve DSO. Conduct root cause analysis as a result of trends within key performance indicators. Demonstrate a positive and professional demeanor in all interactions with clients. Manage collections including weekly DSO meeting preparation. Assist with posting cash receipts and reconciling cash payments in Edge and Business Central billing system. Resolve payment discrepancies and follow up with customers. Support annual external audit by compiling revenue and accounts receivable audit requests. Assist branches with EDGE invoicing setup to ensure clients invoicing needs are met. Access Vendor Management Systems (VMS) and communicate with inhouse team. Utilize tools to intercept invoices before they are emailed to clients to manually resolve invoicing issues before reaching the client. Utilize Ultrastaff reports to provide quick and accurate information to branches and clients. Evaluate opportunities to improve business processes and implement improvements as needed. Research unapplied, overpayments, and duplicate payments. Conduct collection calls and/or correspondence in a fast-paced AR environment. Provide customer service regarding collection issues and resolve disputes related to payments. Reduce delinquency for assigned accounts and train new team members on AR functions. Support external auditors as needed and participate in special projects to improve efficiency. Cross-train as back-up for other functions as needed and assist teammates to meet goals. Perform other duties to support company operations. Qualifications & Requirements 2+ years of experience in Accounts Receivables and Collections. Strong understanding of collections principles and credit terms. Excellent communication and negotiation skills. Proficiency in accounting software and Microsoft Office Suite. Ability to build rapport and establish long-lasting relationships. Ability to manage multiple priorities and adapt to changing business needs. Organized with a methodical approach to daily tasks, assignments, and projects. High sense of urgency. Note : This is not an all-inclusive list of duties and may include other duties as assigned by the supervisor.

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