Myers Tire Supply Co.
Accounts Receivable Specialist /Collections Analyst
Myers Tire Supply Co., Akron, Ohio, United States, 44329
Accounts Receivable Specialist / Collections Analyst
Akron, OH, USA Job Description
Myers Tire Supply and Myers Tire Supply International, Myers Industries Companies (NYSE: MYE), serves the complete tire service market. Customers rely on our product selection, product quality, rapid availability and business solutions to grow their businesses. While we sell to anyone who performs tire service, we have custom product solutions for specific markets. MTS buys and sells nearly 10,000 different items – everything professionals need to service passenger, truck, and off-road tires and wheels. Our suppliers are among the most trusted brands in the industry to ensure the highest quality for our customers. The products we sell are associated with superior performance in their area. The Accounts Receivable Specialist/ Collection Analyst position is accountable for collecting the maximum amount of overdue funds from customers and analyzing the risk associated with the sale, which may include a variety of collection techniques and the selective use of outside collection services. As an accounts receivable coordinator, you would perform some analysis of financial information and/or any other relevant information of assigned customers in order to assess credit risk and make necessary recommendations to the business and you will prepare reports to aid management and perform account and customer reconciliations as necessary. The accounts receivable coordinator will be adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios. Responsibilities
Stratify collection activities to maximize cash receipts Receive and manage inbound and outbound collection calls Contact customers regarding overdue accounts and determine reasons for non-payment Monitor payment commitment and follow up with customer as needed Analyze and inform sales, district sales manager, and credit & collections manager of credit risks Research and recommend initial credit lines Partner with sales team to resolve disputes Communicate with sales and supervisor on top outstanding accounts Research credits and communicate to the customer Coordinate customer credit changes with the credit manager Communicate accounts being shifted to a collection agency to managers Communicate bad debt write-offs to managers Maintain accurate records about the customer payment status Maintain customer accounts to reflect accurate data Minimize bad debt write-offs through collection activity Ensure company objectives for DSO targets are met through customer account management Cash application, as assigned Knowledge, Skills and Abilities
Intermediate PC skills: Microsoft Excel & Word proficiency, data entry, data retrieval, problem solving Analytical skills to assist review and manage complex or diverse information Ability to multi-task in a fast-paced environment Problem solving skills to identify and resolve problems in a timely manner; develop alternative solutions and work well in a team environment Customer service: manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments Professionalism: approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of status or position; accepts responsibility for own actions; follows through on commitments Quality: demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; detail-oriented Office skills including PC, strong communication (verbal and written) skills Reasoning ability: ability to apply common sense understanding to carry out instructions; deal with problems involving several concrete variables in standardized situations Team oriented with the desire to achieve excellent results Proficiency with Windows environment and MS Office (Outlook, Excel, Word); familiarity with ERP systems such as JD Edwards is preferred Education and Experience
1-3 years of collection experience (Commercial Collections preferred) Familiarity with credit procedures (e.g., Dun & Bradstreet, Third Party Collections) Physical Requirements
Must be able to sit at a desk most of the day Must be able to access standard upright file cabinets Myers Industries, Inc. is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
#J-18808-Ljbffr
Akron, OH, USA Job Description
Myers Tire Supply and Myers Tire Supply International, Myers Industries Companies (NYSE: MYE), serves the complete tire service market. Customers rely on our product selection, product quality, rapid availability and business solutions to grow their businesses. While we sell to anyone who performs tire service, we have custom product solutions for specific markets. MTS buys and sells nearly 10,000 different items – everything professionals need to service passenger, truck, and off-road tires and wheels. Our suppliers are among the most trusted brands in the industry to ensure the highest quality for our customers. The products we sell are associated with superior performance in their area. The Accounts Receivable Specialist/ Collection Analyst position is accountable for collecting the maximum amount of overdue funds from customers and analyzing the risk associated with the sale, which may include a variety of collection techniques and the selective use of outside collection services. As an accounts receivable coordinator, you would perform some analysis of financial information and/or any other relevant information of assigned customers in order to assess credit risk and make necessary recommendations to the business and you will prepare reports to aid management and perform account and customer reconciliations as necessary. The accounts receivable coordinator will be adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios. Responsibilities
Stratify collection activities to maximize cash receipts Receive and manage inbound and outbound collection calls Contact customers regarding overdue accounts and determine reasons for non-payment Monitor payment commitment and follow up with customer as needed Analyze and inform sales, district sales manager, and credit & collections manager of credit risks Research and recommend initial credit lines Partner with sales team to resolve disputes Communicate with sales and supervisor on top outstanding accounts Research credits and communicate to the customer Coordinate customer credit changes with the credit manager Communicate accounts being shifted to a collection agency to managers Communicate bad debt write-offs to managers Maintain accurate records about the customer payment status Maintain customer accounts to reflect accurate data Minimize bad debt write-offs through collection activity Ensure company objectives for DSO targets are met through customer account management Cash application, as assigned Knowledge, Skills and Abilities
Intermediate PC skills: Microsoft Excel & Word proficiency, data entry, data retrieval, problem solving Analytical skills to assist review and manage complex or diverse information Ability to multi-task in a fast-paced environment Problem solving skills to identify and resolve problems in a timely manner; develop alternative solutions and work well in a team environment Customer service: manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments Professionalism: approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of status or position; accepts responsibility for own actions; follows through on commitments Quality: demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; detail-oriented Office skills including PC, strong communication (verbal and written) skills Reasoning ability: ability to apply common sense understanding to carry out instructions; deal with problems involving several concrete variables in standardized situations Team oriented with the desire to achieve excellent results Proficiency with Windows environment and MS Office (Outlook, Excel, Word); familiarity with ERP systems such as JD Edwards is preferred Education and Experience
1-3 years of collection experience (Commercial Collections preferred) Familiarity with credit procedures (e.g., Dun & Bradstreet, Third Party Collections) Physical Requirements
Must be able to sit at a desk most of the day Must be able to access standard upright file cabinets Myers Industries, Inc. is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
#J-18808-Ljbffr