Washington University in St. Louis
Supervisor Insurance/Billing/Collection (Hybrid) - Surgery
Washington University in St. Louis, Northfield, Vermont, us, 05663
Scheduled Hours : 40
Position Summary : Position handles the day to day operations of providing assistance to staff working with insurance matters, supervising, advising and overseeing posting, collections, and/or reimbursement functions, and counseling patients and/or families on options for financial assistance.
Job Description
Primary Duties & Responsibilities: Communicates policies and educates staff on billing issues to promote efficient flow of billing process. Counsels patients on financial and other issues regarding accounts management. Advises department managers on collection issues that arise. Handles missing charge ticket list, locating missing ticket and generating another ticket if needed. Works with pharmacy for appropriate drug pricing when not available in system. Monitors and updates monthly collection totals in department. Advises affected areas on diagnoses, prices and charges for special batches. Participates in selection process of new employees, training, supervising and evaluating employees; informs employees of changes in the department. Assists with coverage in staff areas during illness/vacations; back-up for HMO/PPO Representative. Assists IBC team with special projects. Working Conditions:
Normal office environment Typically sitting at a desk or table Repetitive wrist, hand or finger movement Office equipment Required Qualifications
Education:
Associate degree or combination of education and experience may substitute for minimum education. Certifications:
No specific certification is required for this position. Work Experience:
Relevant Experience (5 Years) Skills:
Not Applicable Driver's License:
A driver's license is not required for this position. Preferred Qualifications
Education:
No additional education beyond what is stated in the Required Qualifications section. Certifications:
No additional certification beyond what is stated in the Required Qualifications section. Work Experience:
No additional work experience beyond what is stated in the Required Qualifications section. Skills:
Accounting, Communication, Customer Service, Finance, Health Insurance, Organizing, Problem Solving, Supervisory Management Benefits
Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
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Primary Duties & Responsibilities: Communicates policies and educates staff on billing issues to promote efficient flow of billing process. Counsels patients on financial and other issues regarding accounts management. Advises department managers on collection issues that arise. Handles missing charge ticket list, locating missing ticket and generating another ticket if needed. Works with pharmacy for appropriate drug pricing when not available in system. Monitors and updates monthly collection totals in department. Advises affected areas on diagnoses, prices and charges for special batches. Participates in selection process of new employees, training, supervising and evaluating employees; informs employees of changes in the department. Assists with coverage in staff areas during illness/vacations; back-up for HMO/PPO Representative. Assists IBC team with special projects. Working Conditions:
Normal office environment Typically sitting at a desk or table Repetitive wrist, hand or finger movement Office equipment Required Qualifications
Education:
Associate degree or combination of education and experience may substitute for minimum education. Certifications:
No specific certification is required for this position. Work Experience:
Relevant Experience (5 Years) Skills:
Not Applicable Driver's License:
A driver's license is not required for this position. Preferred Qualifications
Education:
No additional education beyond what is stated in the Required Qualifications section. Certifications:
No additional certification beyond what is stated in the Required Qualifications section. Work Experience:
No additional work experience beyond what is stated in the Required Qualifications section. Skills:
Accounting, Communication, Customer Service, Finance, Health Insurance, Organizing, Problem Solving, Supervisory Management Benefits
Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
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