First Security Bank
Summary
First Security Bank is seeking a professional, energetic and team-oriented Retail Banker to join our Arkansas community. If you are passionate about serving customers and thrive in a dynamic team, we encourage you to apply.
Qualifications
High school diploma or GED required.
1–2 years of post‑secondary education, cash handling, customer service or relevant banking experience preferred.
Proficiency with Outlook, Word, 10‑key and internet required.
Willingness to demonstrate Core 5 values with customers and coworkers.
Position begins as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Hours of Availability Regular Schedule: 40+ hours, Monday–Friday 8:00 am – 5:15 pm. Extended working hours may be required.
Essential Duties And Responsibilities
Process deposits, withdrawals, cash advances, issue cashier’s checks and cash checks, secure proper ID and follow retail policies.
Visually review customer transactions verifying necessary information.
Count and balance cash using retail platform, buy and sell currency from the vault, scan all proof work through branch capture machine.
Receive mortgage, consumer, and other loan payments.
Promote bank services and products following cross‑selling procedures or direct clients to appropriate bank personnel.
Adhere to daily opening and closing procedures, follow prescribed security and safety measures, secure coins and currency in vault.
Maintain currency and coin supply as prescribed by bank policy, manually count, verify and strap currency.
Assist with night deposits, mail deposits and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed.
Inform Banking Center Manager and/or Retail Operation Manager of department activities and any problems, concerns or outages exceeding $50.00.
Assist internal customers (other personnel) and executive management as requested.
Complete special requests by redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe‑deposit box procedures and providing account printouts and advanced research, copies, and referrals.
Balance ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries, and provide information on bank services.
Identify fraudulent transactions, review current concerns with management and become well‑informed on new suspicious activities.
Obtain training and become proficient in executing wire transfers.
Adhere to strict privacy regarding customer account information; maintain customer confidence and protect bank operations by keeping information confidential.
Operate computer software and equipment, telephone, scanner and copier; expected to become proficient with internal bank software.
Able to hold a valid driver’s license, have access to reliable transportation for arriving to work on time, work on‑site at assigned location, and a willingness to extend working hours when necessary.
Attend various Retail training classes, as assigned by management.
Additional duties may be assigned by management.
Supervisory Responsibilities This position has no supervisory responsibilities.
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Qualifications
High school diploma or GED required.
1–2 years of post‑secondary education, cash handling, customer service or relevant banking experience preferred.
Proficiency with Outlook, Word, 10‑key and internet required.
Willingness to demonstrate Core 5 values with customers and coworkers.
Position begins as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Hours of Availability Regular Schedule: 40+ hours, Monday–Friday 8:00 am – 5:15 pm. Extended working hours may be required.
Essential Duties And Responsibilities
Process deposits, withdrawals, cash advances, issue cashier’s checks and cash checks, secure proper ID and follow retail policies.
Visually review customer transactions verifying necessary information.
Count and balance cash using retail platform, buy and sell currency from the vault, scan all proof work through branch capture machine.
Receive mortgage, consumer, and other loan payments.
Promote bank services and products following cross‑selling procedures or direct clients to appropriate bank personnel.
Adhere to daily opening and closing procedures, follow prescribed security and safety measures, secure coins and currency in vault.
Maintain currency and coin supply as prescribed by bank policy, manually count, verify and strap currency.
Assist with night deposits, mail deposits and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed.
Inform Banking Center Manager and/or Retail Operation Manager of department activities and any problems, concerns or outages exceeding $50.00.
Assist internal customers (other personnel) and executive management as requested.
Complete special requests by redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe‑deposit box procedures and providing account printouts and advanced research, copies, and referrals.
Balance ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries, and provide information on bank services.
Identify fraudulent transactions, review current concerns with management and become well‑informed on new suspicious activities.
Obtain training and become proficient in executing wire transfers.
Adhere to strict privacy regarding customer account information; maintain customer confidence and protect bank operations by keeping information confidential.
Operate computer software and equipment, telephone, scanner and copier; expected to become proficient with internal bank software.
Able to hold a valid driver’s license, have access to reliable transportation for arriving to work on time, work on‑site at assigned location, and a willingness to extend working hours when necessary.
Attend various Retail training classes, as assigned by management.
Additional duties may be assigned by management.
Supervisory Responsibilities This position has no supervisory responsibilities.
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