First Security Bank
PTBE Retail Banker - Fayetteville, AR - Job
First Security Bank, Fayetteville, North Carolina, United States, 28305
Job Title:
PTBE Retail Banker - Fayetteville, AR
Location:
Fayetteville Main (Joyce)
Employment Type:
Full‑Time
Important Information Regarding Application Process:
We do not accept resumes. Please include your work history on our formal application available via the "Apply Now" link. Resume data will not be downloaded into the application. View additional opportunities at https://www.fsbank.com/about/join-us/.
Summary:
First Security Bank is seeking a professional, energetic, team‑oriented individual to join our team as a Retail Banker. Join a dynamic team passionate about serving the Arkansas community.
Education & Experience:
High school diploma or GED required.
1‑2 years of post‑secondary education and/or experience in cash handling, customer service, banking, or a related field preferred.
Position begins as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, typing, 10‑key, and the internet required.
Willingness to demonstrate Core 5 values with customers and coworkers.
Hours of Availability:
Regularly scheduled hours, 35‑37 hours per week. Monday‑Friday 9:30 am‑5:30 pm. Saturday rotation 8:45 am‑12:15 pm (typically 1‑2 per month). Extended working hours may be required.
Essential Duties and Responsibilities:
Process deposits, withdrawals, cash advances, cashier’s checks, and cash checks while verifying identification and following retail policies.
Examine deposited checks, determine funds availability, complete hold notices, identify counterfeit currency.
Visually review customer transactions, verify necessary information.
Count and balance cash using the retail platform. Buy and sell currency from the vault; ensure drawer limits are not exceeded.
Receive and process mortgage, consumer, and other loan payments.
Promote bank services and products, directing clients to appropriate personnel; refer unresolved issues to the appropriate department.
Adhere to daily opening and closing procedures, follow security and safety measures, secure coins and currency in the vault.
Maintain currency and coin supply per policy; manually count, verify, and strap currency; process coins to the vault per cash and coin policy.
Assist with night deposits, mail and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) reports as required.
Inform management of department activities and outages exceeding $50.00; assist in resolving retail outages and discrepancies.
Assist internal customers and executive management as requested.
Execute special requests such as redeeming U.S. Savings Bonds, closing accounts, order checks, foreign currency exchanges, safe‑deposit box procedures.
Balance ATM and main cash vault as necessary.
Provide quality service by answering questions, handling inquiries, and providing information on bank services; assist other retail staff with unusual transactions.
Identify fraudulent transactions, review concerns with management, stay informed on suspicious activities.
Obtain training and become proficient in wire transfers.
Maintain strict privacy regarding customer account information.
Operate computer software and equipment, telephone, scanner, and copier; expected to be proficient with internal bank software.
Hold a valid driver’s license, have reliable transportation, and be willing to extend hours when necessary.
Attend retail training classes as assigned.
Additional duties may be assigned by management.
Supervisory Responsibilities:
None.
Soft Skills:
Foster a culture valuing ethical conduct, critical thinking, problem solving, teamwork, and exceptional service; establish positive work relationships and provide honest feedback.
Physical Demands:
Visual acuity for reading materials, ability to communicate with customers over phone and drive‑through; lifts up to 50 lb; repetitive movements with currency and computer equipment.
Mental Demands:
Attention to detail, interaction with customers and coworkers calmly, confidentiality, use of basic mathematical skills, reading and interpreting documents, drafting routine communications.
Equal Employment Opportunity Statement:
First Security Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, pregnancy), age, genetics, national origin, veteran status, disability, or other protected class.
For assistance in completing the application, please let us know. First Security Bank will provide reasonable accommodations for applicants and employees with disabilities.
About the Organization Based in Searcy, Arkansas, privately‑held First Security Bancorp has the most complete and diverse product offering of any Arkansas‑based financial services holding company. First Security can meet any financing need – right here in Arkansas. With more than 1,000 employees covering locations throughout the state, we offer solutions for the financial needs of individuals, businesses and the public sector, including a network of local community banks, respected investment banking and wealth management services, public finance, real estate development and revitalization, leasing and mortgage services.
This position is currently accepting applications.
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PTBE Retail Banker - Fayetteville, AR
Location:
Fayetteville Main (Joyce)
Employment Type:
Full‑Time
Important Information Regarding Application Process:
We do not accept resumes. Please include your work history on our formal application available via the "Apply Now" link. Resume data will not be downloaded into the application. View additional opportunities at https://www.fsbank.com/about/join-us/.
Summary:
First Security Bank is seeking a professional, energetic, team‑oriented individual to join our team as a Retail Banker. Join a dynamic team passionate about serving the Arkansas community.
Education & Experience:
High school diploma or GED required.
1‑2 years of post‑secondary education and/or experience in cash handling, customer service, banking, or a related field preferred.
Position begins as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, typing, 10‑key, and the internet required.
Willingness to demonstrate Core 5 values with customers and coworkers.
Hours of Availability:
Regularly scheduled hours, 35‑37 hours per week. Monday‑Friday 9:30 am‑5:30 pm. Saturday rotation 8:45 am‑12:15 pm (typically 1‑2 per month). Extended working hours may be required.
Essential Duties and Responsibilities:
Process deposits, withdrawals, cash advances, cashier’s checks, and cash checks while verifying identification and following retail policies.
Examine deposited checks, determine funds availability, complete hold notices, identify counterfeit currency.
Visually review customer transactions, verify necessary information.
Count and balance cash using the retail platform. Buy and sell currency from the vault; ensure drawer limits are not exceeded.
Receive and process mortgage, consumer, and other loan payments.
Promote bank services and products, directing clients to appropriate personnel; refer unresolved issues to the appropriate department.
Adhere to daily opening and closing procedures, follow security and safety measures, secure coins and currency in the vault.
Maintain currency and coin supply per policy; manually count, verify, and strap currency; process coins to the vault per cash and coin policy.
Assist with night deposits, mail and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) reports as required.
Inform management of department activities and outages exceeding $50.00; assist in resolving retail outages and discrepancies.
Assist internal customers and executive management as requested.
Execute special requests such as redeeming U.S. Savings Bonds, closing accounts, order checks, foreign currency exchanges, safe‑deposit box procedures.
Balance ATM and main cash vault as necessary.
Provide quality service by answering questions, handling inquiries, and providing information on bank services; assist other retail staff with unusual transactions.
Identify fraudulent transactions, review concerns with management, stay informed on suspicious activities.
Obtain training and become proficient in wire transfers.
Maintain strict privacy regarding customer account information.
Operate computer software and equipment, telephone, scanner, and copier; expected to be proficient with internal bank software.
Hold a valid driver’s license, have reliable transportation, and be willing to extend hours when necessary.
Attend retail training classes as assigned.
Additional duties may be assigned by management.
Supervisory Responsibilities:
None.
Soft Skills:
Foster a culture valuing ethical conduct, critical thinking, problem solving, teamwork, and exceptional service; establish positive work relationships and provide honest feedback.
Physical Demands:
Visual acuity for reading materials, ability to communicate with customers over phone and drive‑through; lifts up to 50 lb; repetitive movements with currency and computer equipment.
Mental Demands:
Attention to detail, interaction with customers and coworkers calmly, confidentiality, use of basic mathematical skills, reading and interpreting documents, drafting routine communications.
Equal Employment Opportunity Statement:
First Security Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, pregnancy), age, genetics, national origin, veteran status, disability, or other protected class.
For assistance in completing the application, please let us know. First Security Bank will provide reasonable accommodations for applicants and employees with disabilities.
About the Organization Based in Searcy, Arkansas, privately‑held First Security Bancorp has the most complete and diverse product offering of any Arkansas‑based financial services holding company. First Security can meet any financing need – right here in Arkansas. With more than 1,000 employees covering locations throughout the state, we offer solutions for the financial needs of individuals, businesses and the public sector, including a network of local community banks, respected investment banking and wealth management services, public finance, real estate development and revitalization, leasing and mortgage services.
This position is currently accepting applications.
#J-18808-Ljbffr