First Security Bank
FT Retail Banker - Mountain View, AR - Job
First Security Bank, Mountain View, Arkansas, United States, 72560
FT Retail Banker - Mountain View, AR
3 days ago Be among the first 25 applicants
Title: FT Retail Banker
Location: Mountain View, AR
Important Information Regarding Application Process : We do not accept resumes and encourage applicants to include work history on our formal application available via the "Apply Now" link.
Summary : First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Retail Banker. If this is you and you want to join a dynamic team who is passionate about serving our Arkansas community, then you should apply!
Under the supervision and guidance of assigned training personnel, accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. Become knowledgeable in identifying customer needs, service accounts, explain financial products and help resolve customer issues. Cross train to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, and providing efficient and quality customer service. This position requires employees to work on-site.
Qualifications
High school diploma or GED.
1–2 years post‑secondary education and/or customer service experience preferred.
Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, typing, 10‑key and internet required.
Willingness to demonstrate Core 5 values with customers and coworkers.
Hours of Availability
Regularly Scheduled Hours/Week: 40+ Hours | Monday‑Friday 8:00am‑5:15pm | Extended working hours may be required.
Essential Duties and Responsibilities
Process deposits, withdrawals, cash advances, issue cashier’s checks, and cash checks, securing proper identification and following retail policies and procedures.
Visually review customer transactions verifying necessary information.
Count and balance cash using retail platform. Buy and sell currency from the vault as necessary, ensuring that the cash drawer limits are not exceeded.
Receive mortgage, consumer, and other loan payments.
Promote bank services and products following appropriate cross‑selling procedures or directing clients to appropriate bank personnel.
Adhere to daily opening and closing procedures. Follow prescribed security and safety measures.
Maintain currency and coin supply as prescribed by bank policy. Manually count, verify, and strap currency. Process coins by selling to the vault in accordance with cash limit and coin policy.
Assist with night deposits, mail deposits, and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed.
Inform Banking Center Manager and/or Retail Operation Manager of department activities and any problems exceeding $50.00.
Assist internal customers and executive management as requested.
Complete special requests by redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe‑deposit box procedures, and providing account printouts.
Balance of ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries, and providing information on bank services. Handle or provide assistance to other retail staff with unusual transactions and answer difficult customer inquiries.
Identify fraudulent transactions, review current concerns with management and become well‑informed on new suspicious activities.
Obtain training and become proficient in executing wire transfers.
Adhere to strict privacy regarding customer account information. Maintain customer confidence and protect bank operations by keeping information confidential.
Operate computer software and equipment, telephone, scanner and copier. Expected to become proficient with internal bank software.
Able to hold a valid driver’s license, have access to reliable transportation for arriving to work on time, work on‑site at assigned location, and a willingness to extend working hours when necessary.
Attend various retail training classes, as assigned by management.
Additional duties may be assigned by management.
Soft Skills
Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.
EOE Statement
First Security Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age, genetics, national origin, status as a veteran or protected veteran, or status as a qualified individual with a disability or any other classification protected by federal or state law.
This position is currently accepting applications.
Apply Now
#J-18808-Ljbffr
Title: FT Retail Banker
Location: Mountain View, AR
Important Information Regarding Application Process : We do not accept resumes and encourage applicants to include work history on our formal application available via the "Apply Now" link.
Summary : First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Retail Banker. If this is you and you want to join a dynamic team who is passionate about serving our Arkansas community, then you should apply!
Under the supervision and guidance of assigned training personnel, accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. Become knowledgeable in identifying customer needs, service accounts, explain financial products and help resolve customer issues. Cross train to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, and providing efficient and quality customer service. This position requires employees to work on-site.
Qualifications
High school diploma or GED.
1–2 years post‑secondary education and/or customer service experience preferred.
Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, typing, 10‑key and internet required.
Willingness to demonstrate Core 5 values with customers and coworkers.
Hours of Availability
Regularly Scheduled Hours/Week: 40+ Hours | Monday‑Friday 8:00am‑5:15pm | Extended working hours may be required.
Essential Duties and Responsibilities
Process deposits, withdrawals, cash advances, issue cashier’s checks, and cash checks, securing proper identification and following retail policies and procedures.
Visually review customer transactions verifying necessary information.
Count and balance cash using retail platform. Buy and sell currency from the vault as necessary, ensuring that the cash drawer limits are not exceeded.
Receive mortgage, consumer, and other loan payments.
Promote bank services and products following appropriate cross‑selling procedures or directing clients to appropriate bank personnel.
Adhere to daily opening and closing procedures. Follow prescribed security and safety measures.
Maintain currency and coin supply as prescribed by bank policy. Manually count, verify, and strap currency. Process coins by selling to the vault in accordance with cash limit and coin policy.
Assist with night deposits, mail deposits, and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed.
Inform Banking Center Manager and/or Retail Operation Manager of department activities and any problems exceeding $50.00.
Assist internal customers and executive management as requested.
Complete special requests by redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe‑deposit box procedures, and providing account printouts.
Balance of ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries, and providing information on bank services. Handle or provide assistance to other retail staff with unusual transactions and answer difficult customer inquiries.
Identify fraudulent transactions, review current concerns with management and become well‑informed on new suspicious activities.
Obtain training and become proficient in executing wire transfers.
Adhere to strict privacy regarding customer account information. Maintain customer confidence and protect bank operations by keeping information confidential.
Operate computer software and equipment, telephone, scanner and copier. Expected to become proficient with internal bank software.
Able to hold a valid driver’s license, have access to reliable transportation for arriving to work on time, work on‑site at assigned location, and a willingness to extend working hours when necessary.
Attend various retail training classes, as assigned by management.
Additional duties may be assigned by management.
Soft Skills
Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.
EOE Statement
First Security Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age, genetics, national origin, status as a veteran or protected veteran, or status as a qualified individual with a disability or any other classification protected by federal or state law.
This position is currently accepting applications.
Apply Now
#J-18808-Ljbffr