MillenniumSoft Inc
Credit & Collection Specialist – Entry Level
MillenniumSoft Inc, San Antonio, Texas, United States, 78208
Credit & Collection Specialist – Entry Level
Position: Credit & Collection Specialist – Entry Level Location: San Antonio, TX Duration: 3 Months Total Hours/week: 40.00 1st Shift Client: Medical Device Company Job Category: Accounting/Finance Level Of Experience: Entry Level Employment Type: Contract on W2 (Need US Citizens or GC Holders Only) Workdays/hours: M - F 8am - 5pm Job Description In this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables to maximize revenue management for client. Responsible for building and maintaining customer relationships, monitoring assigned AR Portfolio, ensuring timely payments, resolving Customer concerns, and assisting with resolution of escalated collection issues. Primary Duties/Responsibilities Proactively monitor and reconcile customer accounts Identify, and facilitate the resolution of, disputed receivables. Provide exceptional customer support, responding to account queries in a timely and professional manner Maintain a detailed understanding of customer contracts and how they impact the collections process Maintain accurate and up to date customer account documentation Proactively escalate to internal support partners and Sr Management as appropriate Identify, and communicate process improvement opportunities to Manager as appropriate Qualifications Required: 2+ years in commercial collections Strong analytical/problem solving skills Excellent communication skills (written and oral) Superior customer service skills Good Administrative skills Strong attention to detail and goal oriented Ability to prioritize and manage multiple responsibilities Contract Analysis Knowledge of collection techniques (i.e., skip tracing) Strong Microsoft Excel skills High School Degree or equivalent Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority. Preferred Direct experience with SAP Working knowledge of Microsoft Office Experience working in a shared service center Bachelor's Degree in Finance / Accounting / Economics We are an equal opportunities employer and welcome applications from all qualified candidates.
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Position: Credit & Collection Specialist – Entry Level Location: San Antonio, TX Duration: 3 Months Total Hours/week: 40.00 1st Shift Client: Medical Device Company Job Category: Accounting/Finance Level Of Experience: Entry Level Employment Type: Contract on W2 (Need US Citizens or GC Holders Only) Workdays/hours: M - F 8am - 5pm Job Description In this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables to maximize revenue management for client. Responsible for building and maintaining customer relationships, monitoring assigned AR Portfolio, ensuring timely payments, resolving Customer concerns, and assisting with resolution of escalated collection issues. Primary Duties/Responsibilities Proactively monitor and reconcile customer accounts Identify, and facilitate the resolution of, disputed receivables. Provide exceptional customer support, responding to account queries in a timely and professional manner Maintain a detailed understanding of customer contracts and how they impact the collections process Maintain accurate and up to date customer account documentation Proactively escalate to internal support partners and Sr Management as appropriate Identify, and communicate process improvement opportunities to Manager as appropriate Qualifications Required: 2+ years in commercial collections Strong analytical/problem solving skills Excellent communication skills (written and oral) Superior customer service skills Good Administrative skills Strong attention to detail and goal oriented Ability to prioritize and manage multiple responsibilities Contract Analysis Knowledge of collection techniques (i.e., skip tracing) Strong Microsoft Excel skills High School Degree or equivalent Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority. Preferred Direct experience with SAP Working knowledge of Microsoft Office Experience working in a shared service center Bachelor's Degree in Finance / Accounting / Economics We are an equal opportunities employer and welcome applications from all qualified candidates.
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