MillenniumSoft Inc
Collection Specialist – Entry Level
MillenniumSoft Inc, San Antonio, Texas, United States, 78208
Position: Collection Specialist – Entry Level
Location: San Antonio, TX
Duration: 12 Months
Total Hours/week: 40.00
Client: Medical Device Company
Job Category: Accounting/Finance
Level Of Experience: Entry Level
Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)
Overview
Position Reports to (Title): Customer Financial Service Team Lead Primary Duties / Responsibilities
Monitor the collection portfolio to ensure customers are paying within credit terms and identify overdue payments. Report account receivable status by updating accurate records and documenting collection activity/efforts. Monitor collection portfolio and identify underlying issues that may be causing customers to pay invoices outside of terms, and escalate them through the appropriate channels. Interact with external customers, business controllers, Channel Management, sales force, customer service and related transactional groups in order to assist with resolution of outstanding billing issues. Scope of Responsibility
Supervision received: Minimal Supervision exercised: Moderate Example of Team Membership: IDN account team, Six Sigma/Lean, Cross Functional projects Examples of Internal Contacts: Claims, Rebates, Customer Service, Tax, Contracts, MDO, Sales Team, Collections Team, Cash Application Team Examples of External Contacts: Distributors, Hospitals, Labs, Medical Centers, Universities, Government customers Required Skills and Knowledge
Direct experience with JDE Strong Microsoft Excel skills Experience working in a shared service center 1+ yrs in commercial collections Bachelor’s Degree in Finance / Accounting / Economics Required
Strong analytical/problem solving skills Solid Communication and interpersonal skills Superior customer service skills Working knowledge of Microsoft Office Knowledge of billing procedures and collection techniques High School Degree or Equivalent Other information
Must have the ability to work independently and in a team environment, multitask, set own priorities, and adapt to a changing environment.
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Position Reports to (Title): Customer Financial Service Team Lead Primary Duties / Responsibilities
Monitor the collection portfolio to ensure customers are paying within credit terms and identify overdue payments. Report account receivable status by updating accurate records and documenting collection activity/efforts. Monitor collection portfolio and identify underlying issues that may be causing customers to pay invoices outside of terms, and escalate them through the appropriate channels. Interact with external customers, business controllers, Channel Management, sales force, customer service and related transactional groups in order to assist with resolution of outstanding billing issues. Scope of Responsibility
Supervision received: Minimal Supervision exercised: Moderate Example of Team Membership: IDN account team, Six Sigma/Lean, Cross Functional projects Examples of Internal Contacts: Claims, Rebates, Customer Service, Tax, Contracts, MDO, Sales Team, Collections Team, Cash Application Team Examples of External Contacts: Distributors, Hospitals, Labs, Medical Centers, Universities, Government customers Required Skills and Knowledge
Direct experience with JDE Strong Microsoft Excel skills Experience working in a shared service center 1+ yrs in commercial collections Bachelor’s Degree in Finance / Accounting / Economics Required
Strong analytical/problem solving skills Solid Communication and interpersonal skills Superior customer service skills Working knowledge of Microsoft Office Knowledge of billing procedures and collection techniques High School Degree or Equivalent Other information
Must have the ability to work independently and in a team environment, multitask, set own priorities, and adapt to a changing environment.
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