MillenniumSoft Inc
Credit & Collection Specialist – Entry Level (Must Have Collections Exp)
MillenniumSoft Inc, San Antonio, Texas, United States, 78208
Overview
Credit & Collection Specialist – Entry Level (Must Have Collections Exp) – MillenniumSoft Inc
Location: San Antonio, TX | Duration: 6 Months | Total Hours/week: 40 | 1st Shift | Client: Medical Device Company | Job Category: Accounting/Finance | Level Of Experience: Entry Level | Employment Type: Contract on W2 (US Citizens or GC Holders Only)
Workdays/hours: M - F 8am - 5pm
Job Description In this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables to maximize revenue management for client. Responsible for building and maintaining customer relationships, monitoring assigned AR Portfolio, ensuring timely payments, resolving Customer concerns, and assisting with resolution of escalated collection issues.
Primary Duties / Responsibilities
Proactively monitor and reconcile customer accounts
Identify, and facilitate the resolution of, disputed receivables
Provide exceptional customer support, responding to account queries in a timely and professional manner
Maintain a detailed understanding of customer contracts and how they impact the collections process
Maintain accurate and up to date customer account documentation
Proactively escalate to internal support partners and Sr Management as appropriate
Identify, and communicate process improvement opportunities to Manager as appropriate
Qualifications Required:
2+ years in commercial collections
Strong analytical/problem solving skills
Excellent communication skills (written and oral)
Superior customer service skills
Good Administrative skills
Strong attention to detail and goal oriented
Ability to prioritize and manage multiple responsibilities
Contract Analysis
Knowledge of collection techniques (i.e., skip tracing)
Strong Microsoft Excel skills
High School Degree or equivalent
Ability to work independently and in a team environment, multitask, set own priorities, adapt to a changing environment, and lead without authority
Preferred:
Direct experience with SAP
Working knowledge of Microsoft Office
Experience working in a shared service center
Bachelor's Degree in Finance / Accounting / Economics
#J-18808-Ljbffr
Location: San Antonio, TX | Duration: 6 Months | Total Hours/week: 40 | 1st Shift | Client: Medical Device Company | Job Category: Accounting/Finance | Level Of Experience: Entry Level | Employment Type: Contract on W2 (US Citizens or GC Holders Only)
Workdays/hours: M - F 8am - 5pm
Job Description In this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables to maximize revenue management for client. Responsible for building and maintaining customer relationships, monitoring assigned AR Portfolio, ensuring timely payments, resolving Customer concerns, and assisting with resolution of escalated collection issues.
Primary Duties / Responsibilities
Proactively monitor and reconcile customer accounts
Identify, and facilitate the resolution of, disputed receivables
Provide exceptional customer support, responding to account queries in a timely and professional manner
Maintain a detailed understanding of customer contracts and how they impact the collections process
Maintain accurate and up to date customer account documentation
Proactively escalate to internal support partners and Sr Management as appropriate
Identify, and communicate process improvement opportunities to Manager as appropriate
Qualifications Required:
2+ years in commercial collections
Strong analytical/problem solving skills
Excellent communication skills (written and oral)
Superior customer service skills
Good Administrative skills
Strong attention to detail and goal oriented
Ability to prioritize and manage multiple responsibilities
Contract Analysis
Knowledge of collection techniques (i.e., skip tracing)
Strong Microsoft Excel skills
High School Degree or equivalent
Ability to work independently and in a team environment, multitask, set own priorities, adapt to a changing environment, and lead without authority
Preferred:
Direct experience with SAP
Working knowledge of Microsoft Office
Experience working in a shared service center
Bachelor's Degree in Finance / Accounting / Economics
#J-18808-Ljbffr