Mettler-Toledo International, Inc
Industrial Application and Technical Support Specialist
Mettler-Toledo International, Inc, Columbus, Ohio, United States, 43224
Industrial Application and Technical Support Specialist
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Industrial Application and Technical Support Specialist
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Mettler-Toledo International, Inc
ABOUT METTLER TOLEDO Mettler Toledo is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries.
YOUR RESPONSIBILITIES
Provide in-depth application and technical support for industrial business area products to North American and Canadian Industrial Sales and Service Channels, including direct and distribution channels and registered OEMs.
Adhere to client service level agreements and interface with our client base to identify and document functional requirement specifications for applications utilizing our product portfolio.
Create custom quotations and review technical bulletins, white papers, and other documentation.
Assist and/or lead product-focused training activities and participate in product introduction, phase in/out activities, and other support functions.
Perform other responsibilities as assigned.
WHAT YOU NEED TO SUCCEED
Associates degree in engineering or related technical field of study, or equivalent work experience.
Three or more years of direct experience with industrial weighing equipment.
Two or more years of technical support or technical training experience.
Solid verbal (English) communication skills in both small and large group settings.
Strong written communication skills in both short and long format documents.
Demonstrated success in participating in diverse team environments.
Sound analytical and technical troubleshooting abilities.
Motivation, adaptability, and professional qualities to work with minimal supervision and guidance.
Senior level requires extensive experience or expertise in multiple product-focused specializations.
OUR OFFER TO YOU
Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire.
Tuition reimbursement, employee wellness programs, plus other perks and discounts.
Parental and caregiver leave policies.
All the usual benefits such as paid time off, flexible spending, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
Global market strength and worldwide leadership in weighing.
A brand name identified worldwide with precision, quality, and innovation.
Thousands of patents, design and innovation awards.
A commitment to extraordinary service on our state-of-the-art equipment.
EQUAL OPPORTUNITY EMPLOYMENT We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. For more details, see our Equal Employment Opportunity Policy.
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Industrial Application and Technical Support Specialist
role at
Mettler-Toledo International, Inc
ABOUT METTLER TOLEDO Mettler Toledo is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries.
YOUR RESPONSIBILITIES
Provide in-depth application and technical support for industrial business area products to North American and Canadian Industrial Sales and Service Channels, including direct and distribution channels and registered OEMs.
Adhere to client service level agreements and interface with our client base to identify and document functional requirement specifications for applications utilizing our product portfolio.
Create custom quotations and review technical bulletins, white papers, and other documentation.
Assist and/or lead product-focused training activities and participate in product introduction, phase in/out activities, and other support functions.
Perform other responsibilities as assigned.
WHAT YOU NEED TO SUCCEED
Associates degree in engineering or related technical field of study, or equivalent work experience.
Three or more years of direct experience with industrial weighing equipment.
Two or more years of technical support or technical training experience.
Solid verbal (English) communication skills in both small and large group settings.
Strong written communication skills in both short and long format documents.
Demonstrated success in participating in diverse team environments.
Sound analytical and technical troubleshooting abilities.
Motivation, adaptability, and professional qualities to work with minimal supervision and guidance.
Senior level requires extensive experience or expertise in multiple product-focused specializations.
OUR OFFER TO YOU
Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire.
Tuition reimbursement, employee wellness programs, plus other perks and discounts.
Parental and caregiver leave policies.
All the usual benefits such as paid time off, flexible spending, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
Global market strength and worldwide leadership in weighing.
A brand name identified worldwide with precision, quality, and innovation.
Thousands of patents, design and innovation awards.
A commitment to extraordinary service on our state-of-the-art equipment.
EQUAL OPPORTUNITY EMPLOYMENT We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. For more details, see our Equal Employment Opportunity Policy.
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