CNO Financial Group, Inc
Branch Office Administrator
CNO Financial Group, Inc, Sarasota, Florida, United States, 34243
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Branch Office Administrator
Apply locations: BLC - SARASOTA, FL | 2025 | Full time | Posted 30+ Days Ago | Job Requisition ID: JR160958 Job Title
Branch Office Administrator Location
BLC - SARASOTA, FL | 2025 Job Details
Overall Job Summary:
Responsible for the day-to-day operations of the branch from an administrative perspective. Key Job Responsibilities and Accountabilities: Answering the phone:
pick up by the third ring, direct customer questions, direct customers to agents Application processing:
document applications in the log, prescreen applications, handle C-14, scan files, order medical records, order Pordamedic Agent Management & Support:
maintain agent files, process agent applications for employment, order background checks, facilitate agent appointments via the home office, order Gryphon logins for new agents Office Maintenance:
maintain files to standards, ensure office machines are operational, keep work areas clean and stocked with supplies System Knowledge:
PAL, BSPN, Gryphon, NoMoreForms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI Policy Support:
maintain contact lists for underwriters, follow up for medical records and Pordamedic, verify application details, gather missing items, correct underwriting errors, track policy and check deliveries, handle policyholder calls, process refunds, log delivery slips BSM Support:
provide direct support, assist with compliance audits, complete FSP and R&E reports, assist with reimbursements Training Support:
maintain NAS materials, support training sessions, provide shadowing/training to new BOAs, follow-up on training completion, monitor agents via SNA Recruiting Coordination:
assist telemarketers with AIRS, support nomoreforms for new managers, set up career briefings, assist BSM with recruiting efforts BSO Operations:
manage BSO email box, distribute information, handle office communications Compliance Efforts:
monitor Gryphon reports, follow up on compliance testing, handle termination paperwork Similar Jobs
Branch Office Administrator at BLC - SARASOTA, FL Same role at same location Same role at same location We are looking for ambitious individuals eager to grow. We offer opportunities for skill development through challenging experiences. The environment is fast-paced, rewarding hard work and results. If you seek a culture that fosters development, helps you reach your potential, and rewards contributions, CNO Financial Group is the right place for you.
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Apply locations: BLC - SARASOTA, FL | 2025 | Full time | Posted 30+ Days Ago | Job Requisition ID: JR160958 Job Title
Branch Office Administrator Location
BLC - SARASOTA, FL | 2025 Job Details
Overall Job Summary:
Responsible for the day-to-day operations of the branch from an administrative perspective. Key Job Responsibilities and Accountabilities: Answering the phone:
pick up by the third ring, direct customer questions, direct customers to agents Application processing:
document applications in the log, prescreen applications, handle C-14, scan files, order medical records, order Pordamedic Agent Management & Support:
maintain agent files, process agent applications for employment, order background checks, facilitate agent appointments via the home office, order Gryphon logins for new agents Office Maintenance:
maintain files to standards, ensure office machines are operational, keep work areas clean and stocked with supplies System Knowledge:
PAL, BSPN, Gryphon, NoMoreForms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI Policy Support:
maintain contact lists for underwriters, follow up for medical records and Pordamedic, verify application details, gather missing items, correct underwriting errors, track policy and check deliveries, handle policyholder calls, process refunds, log delivery slips BSM Support:
provide direct support, assist with compliance audits, complete FSP and R&E reports, assist with reimbursements Training Support:
maintain NAS materials, support training sessions, provide shadowing/training to new BOAs, follow-up on training completion, monitor agents via SNA Recruiting Coordination:
assist telemarketers with AIRS, support nomoreforms for new managers, set up career briefings, assist BSM with recruiting efforts BSO Operations:
manage BSO email box, distribute information, handle office communications Compliance Efforts:
monitor Gryphon reports, follow up on compliance testing, handle termination paperwork Similar Jobs
Branch Office Administrator at BLC - SARASOTA, FL Same role at same location Same role at same location We are looking for ambitious individuals eager to grow. We offer opportunities for skill development through challenging experiences. The environment is fast-paced, rewarding hard work and results. If you seek a culture that fosters development, helps you reach your potential, and rewards contributions, CNO Financial Group is the right place for you.
#J-18808-Ljbffr