Apex Systems
Quality Technician position at Apex Systems
Base pay range $25.00/hr - $26.00/hr
Job ID Job#: 3008676
Job Purpose The primary purpose of the position is to ensure product complaints are processed, reported and trended timely and accurately. Working under close to moderate supervision, incumbent receives general instructions on routine work and detailed instructions on new assignments.
Key Responsibilities
Perform troubleshooting electronics circuits or mechanical failures to find root cause
Able to use lab equipment (DMMs, Oscilloscopes, Microscopes, custom test fixtures, gauges, etc.)
Document all investigation and analysis results in analysis portion of electronic complaint system
Identify areas of improvement and participate in continuous improvement projects
Train to all documents and procedures related to the job in a timely manner
Assist in developing and qualifying test methods, data sheets, test fixtures, and testing equipment
Perform product preparation activities including decontamination, bagging and tagging the product returns
Perform transactions to receive RGA (Return Good Authorization) and scrap complaint product samples in SAP system.
Perform physical scrapping and archiving of product samples
Perform Product Record Review (paper record review) of non-return complaints (Review of DHR, Risk, Labeling, and other records)
Use documentation systems to research information and generate Change Requests
Perform lab maintenance and ensure equipment is calibrated
Quality Systems Duties and Responsibilities Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Qualifications
AA Degree or equivalent work experience in related discipline and 1 year of related experience
2+ years of experience in failure analysis lab or equivalent
Good verbal/written communication skills
Intermediate computer skills with Windows and MS Office tools
Good organization skills, able to multitask
Must be detailed oriented and quality minded
Med device experience a plus
Seniority level
Entry level
Employment type
Full-time
Job function
Quality Assurance
Industries
IT Services and IT Consulting
Equal Opportunity Employer Statement Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.
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Base pay range $25.00/hr - $26.00/hr
Job ID Job#: 3008676
Job Purpose The primary purpose of the position is to ensure product complaints are processed, reported and trended timely and accurately. Working under close to moderate supervision, incumbent receives general instructions on routine work and detailed instructions on new assignments.
Key Responsibilities
Perform troubleshooting electronics circuits or mechanical failures to find root cause
Able to use lab equipment (DMMs, Oscilloscopes, Microscopes, custom test fixtures, gauges, etc.)
Document all investigation and analysis results in analysis portion of electronic complaint system
Identify areas of improvement and participate in continuous improvement projects
Train to all documents and procedures related to the job in a timely manner
Assist in developing and qualifying test methods, data sheets, test fixtures, and testing equipment
Perform product preparation activities including decontamination, bagging and tagging the product returns
Perform transactions to receive RGA (Return Good Authorization) and scrap complaint product samples in SAP system.
Perform physical scrapping and archiving of product samples
Perform Product Record Review (paper record review) of non-return complaints (Review of DHR, Risk, Labeling, and other records)
Use documentation systems to research information and generate Change Requests
Perform lab maintenance and ensure equipment is calibrated
Quality Systems Duties and Responsibilities Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Qualifications
AA Degree or equivalent work experience in related discipline and 1 year of related experience
2+ years of experience in failure analysis lab or equivalent
Good verbal/written communication skills
Intermediate computer skills with Windows and MS Office tools
Good organization skills, able to multitask
Must be detailed oriented and quality minded
Med device experience a plus
Seniority level
Entry level
Employment type
Full-time
Job function
Quality Assurance
Industries
IT Services and IT Consulting
Equal Opportunity Employer Statement Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.
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