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Amazon

Data Center Technician

Amazon, Frederick, Maryland, United States, 21701

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Overview

Job ID: 3071866 | Amazon Data Services, Inc. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running, supporting data centers, servers, storage, networking, power, and cooling to ensure continual access to innovation. We work on challenging problems with thousands of variables affecting the supply chain, and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver high safety and security standards while providing scalable capacity at the lowest possible cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking for Data Center Technicians to join our rapidly expanding team. The role helps ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The position involves in-depth hardware and network diagnostics, followed by physical repair, and participation in an on-call rotation.

Responsibilities Lifting and moving material up to 40 pounds each

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely

Working in an industrial environment

Working shifts longer than 8 hours to support 24/7 operations (day and night shifts)

A day in the life

Data Center Technician professionals have industry-leading technical abilities and a breadth of knowledge, and they:

Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution

Show a strong aptitude for troubleshooting and problem solving

Solve problems at their root and understand the broader context

Maintain service level agreements through proactive issue detection and reporting

Are biased to act in the absence of direction or support

Improve effectiveness through process innovation

You will be required to work shift work that includes days/nights/weekends/holidays.

About the team

AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by customers from startups to Global 500 companies. Amazon values diverse experiences. If you do not meet all preferred qualifications, we still encourage you to apply. If your career is just starting or follows a nontraditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony and strive for flexibility as part of our working culture. We foster a culture of inclusion and ongoing learning through employee-led affinity groups and conferences that celebrate diversity. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer, with knowledge-sharing, mentorship, and career development resources available.

Basic Qualifications Associate’s degree in IT-related field or equivalent professional or military experience

2+ years of experience with server hardware

1+ years of experience with UNIX/Linux operating systems

Preferred Qualifications CompTIA A+ or CNA/Network Defender or Network+ or Security+

2+ years of experience in a Data Center environment

Understanding of storage devices

Experience managing work and priorities through a ticketing system

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year to $125,100/year, depending on location, knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total package, in addition to a full range of benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Important FAQs for current Government employees Before proceeding, please review the following FAQs https://www.amazon.jobs/en-gb/faqs#faqs-for-us-government-employees Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.

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