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MCI

SVP of Sales

MCI, New York, New York, United States

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SVP of Sales

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MCI . Remote Work-at-Home. MCI is a tech-enabled business services company delivering CX, BPO, and cloud technology solutions across multiple industries. Our contact centers are powered by on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. We are seeking a dynamic, visionary, and results-driven

SVP of Sales

to lead our global sales organization. This high-impact role is responsible for shaping and executing the company’s sales strategy, driving revenue growth, and building strategic partnerships that align with long-term business objectives. As a key member of the executive leadership team, the SVP will oversee all aspects of sales operations, business development, and market expansion—delivering transformative outcomes across multiple industries and geographies. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities

Strategic Vision & Execution: Define and implement a forward-looking sales strategy to achieve revenue, market share, and growth objectives. Leadership & Team Development: Build, mentor, and inspire a high-performing sales organization, fostering a culture of innovation, accountability, and excellence. Revenue Growth & Market Expansion: Identify and capitalize on new business opportunities across diverse markets and verticals to drive top-line growth. Client Engagement & Relationship Management: Cultivate relationships with key clients and stakeholders, serving as a trusted advisor and champion of the company’s value proposition. Sales Operations & Enablement: Oversee the development of scalable sales processes, tools, and technologies to enhance operational efficiency and performance. Cross-Functional Collaboration: Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business goals. Performance Management: Establish and monitor KPIs to measure team effectiveness, pipeline health, and revenue outcomes. Budget Oversight & ROI Optimization: Manage sales budgets, ensuring strategic resource allocation and maximum return on investment. Industry Representation: Represent the company at major industry events, conferences, and forums to elevate brand visibility and thought leadership. Qualifications

Bachelor’s degree in Business, Marketing, or related field; MBA or advanced degree preferred 15+ years of progressive sales leadership experience, including executive-level roles Proven success in leading large, geographically dispersed sales teams Expertise in complex sales cycles, enterprise-level deal negotiation, and strategic partnerships Deep understanding of IT, BPO services, and consulting/software solutions Strong business acumen, financial literacy, and strategic planning capabilities Exceptional communication, negotiation, and relationship-building skills Proficiency in CRM platforms, sales analytics, and enablement tools Willingness to travel extensively for business development and client engagement Ability to thrive in fast-paced, evolving markets and adapt to shifting priorities Benefits & Compensation

Paid Time Off: Earn PTO and paid holidays Incentives & Rewards: Participation in contests with cash bonuses and prizes Health Benefits: Comprehensive medical, dental, and vision coverage after startup period, with location-specific options Retirement Savings: Retirement savings programs, where available Disability Insurance: Short-term disability coverage Life Insurance: Life insurance options Career Growth: Focus on internal promotions and advancement opportunities Paid Training: Learn new skills while earning a paycheck Casual Dress Code: Comfortable attire for work EEO Statement:

MCI is an equal opportunity employer. We do not discriminate on any protected characteristic. Reasonable accommodations are available for qualified applicants with disabilities. This job description is not a contract and may be revised at any time. This job operates in a professional office environment and may involve sedentary work; employees may need to sit/stand for long periods and use a computer and phone headset. Occasional movement within the office may be required. MCI’s compliance with applicable laws includes evaluating job applicants regardless of criminal history where permitted by law, and providing accommodations as required by law.

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