Mass Markets
Overview
Join to apply for the
SVP of Sales
role at
Mass Markets . Position overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a dynamic, visionary, and results-driven SVP of Sales to lead our global sales organization. This high-impact role is responsible for shaping and executing the company’s sales strategy, driving revenue growth, and building strategic partnerships that align with long-term business objectives. As a key member of the executive leadership team, the SVP will oversee all aspects of sales operations, business development, and market expansion—delivering transformative outcomes across multiple industries and geographies. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Position Responsibilities
Strategic Vision & Execution: Define and implement a forward-looking sales strategy to achieve revenue, market share, and growth objectives. Leadership & Team Development: Build, mentor, and inspire a high-performing sales organization, fostering a culture of innovation, accountability, and excellence. Revenue Growth & Market Expansion: Identify and capitalize on new business opportunities across diverse markets and verticals to drive top-line growth. Client Engagement & Relationship Management: Cultivate relationships with key clients and stakeholders, serving as a trusted advisor and champion of the company’s value proposition. Sales Operations & Enablement: Oversee the development of scalable sales processes, tools, and technologies to enhance operational efficiency and performance. Cross-Functional Collaboration: Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business goals. Performance Management: Establish and monitor KPIs to measure team effectiveness, pipeline health, and revenue outcomes. Budget Oversight & ROI Optimization: Manage sales budgets, ensuring strategic resource allocation and maximum return on investment. Industry Representation: Represent the company at major industry events, conferences, and forums to elevate brand visibility and thought leadership.
Qualifications
Bachelor’s degree in Business, Marketing, or related field; MBA or advanced degree preferred 15+ years of progressive sales leadership experience, including executive-level roles Proven success in leading large, geographically dispersed sales teams Expertise in complex sales cycles, enterprise-level deal negotiation, and strategic partnerships Deep understanding of IT, BPO services, and consulting/software solutions Strong business acumen, financial literacy, and strategic planning capabilities Exceptional communication, negotiation, and relationship-building skills Proficiency in CRM platforms, sales analytics, and enablement tools Willingness to travel extensively for business development and client engagement Ability to thrive in fast-paced, evolving markets and adapt to shifting priorities
Compensation & Benefits
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI
We offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: PTO and paid holidays Incentives & Rewards: Contests with cash bonuses and prizes Health Benefits: Comprehensive medical, dental, and vision coverage after 60 days; MEC plans after 30 days Retirement Savings: Retirement programs, where available Disability Insurance: Short-term disability coverage Life Insurance: Life insurance options Supplemental Insurance: Accident and critical illness insurance Career Growth: Focus on internal promotions Paid Training: Training opportunities while earning Work Environment: Team-oriented culture Casual Dress Code: Comfortable attire
Physical Requirements
This job operates in a professional office environment and is largely sedentary. The employee may occasionally move about the office, reach, lift up to 40 pounds, and use a computer and telephone headset.
Conditions of Employment
All MCI Locations: Must be authorized to work in the country where the job is based. Background & Drug Screening: Willingness to submit to background/security investigation and drug screening, with job offers contingent on results.
Reasonable Accommodation
In accordance with the ADA, MCI provides reasonable accommodations for qualified applicants or employees with disabilities, unless it causes undue hardship. Please contact Human Resources for accommodation requests.
Equal Opportunity Employer
MCI embraces diversity and is an equal opportunity employer. All employment decisions are based on merit and qualifications and not on protected characteristics. MCI complies with applicable laws protecting applicants and employees, including consideration of qualified applicants with criminal histories as required by law.
About MCI
MCI helps customers take on CX and DX challenges by delivering industry-leading solutions. MCI provides BPO, staff augmentation, contact center services, IT services, and related offerings. MCI employs 10,000+ individuals with 150+ client partners across North America and globally. MCI may revise this description and reserves the right to terminate employment at any time.
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Join to apply for the
SVP of Sales
role at
Mass Markets . Position overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a dynamic, visionary, and results-driven SVP of Sales to lead our global sales organization. This high-impact role is responsible for shaping and executing the company’s sales strategy, driving revenue growth, and building strategic partnerships that align with long-term business objectives. As a key member of the executive leadership team, the SVP will oversee all aspects of sales operations, business development, and market expansion—delivering transformative outcomes across multiple industries and geographies. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Position Responsibilities
Strategic Vision & Execution: Define and implement a forward-looking sales strategy to achieve revenue, market share, and growth objectives. Leadership & Team Development: Build, mentor, and inspire a high-performing sales organization, fostering a culture of innovation, accountability, and excellence. Revenue Growth & Market Expansion: Identify and capitalize on new business opportunities across diverse markets and verticals to drive top-line growth. Client Engagement & Relationship Management: Cultivate relationships with key clients and stakeholders, serving as a trusted advisor and champion of the company’s value proposition. Sales Operations & Enablement: Oversee the development of scalable sales processes, tools, and technologies to enhance operational efficiency and performance. Cross-Functional Collaboration: Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business goals. Performance Management: Establish and monitor KPIs to measure team effectiveness, pipeline health, and revenue outcomes. Budget Oversight & ROI Optimization: Manage sales budgets, ensuring strategic resource allocation and maximum return on investment. Industry Representation: Represent the company at major industry events, conferences, and forums to elevate brand visibility and thought leadership.
Qualifications
Bachelor’s degree in Business, Marketing, or related field; MBA or advanced degree preferred 15+ years of progressive sales leadership experience, including executive-level roles Proven success in leading large, geographically dispersed sales teams Expertise in complex sales cycles, enterprise-level deal negotiation, and strategic partnerships Deep understanding of IT, BPO services, and consulting/software solutions Strong business acumen, financial literacy, and strategic planning capabilities Exceptional communication, negotiation, and relationship-building skills Proficiency in CRM platforms, sales analytics, and enablement tools Willingness to travel extensively for business development and client engagement Ability to thrive in fast-paced, evolving markets and adapt to shifting priorities
Compensation & Benefits
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI
We offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: PTO and paid holidays Incentives & Rewards: Contests with cash bonuses and prizes Health Benefits: Comprehensive medical, dental, and vision coverage after 60 days; MEC plans after 30 days Retirement Savings: Retirement programs, where available Disability Insurance: Short-term disability coverage Life Insurance: Life insurance options Supplemental Insurance: Accident and critical illness insurance Career Growth: Focus on internal promotions Paid Training: Training opportunities while earning Work Environment: Team-oriented culture Casual Dress Code: Comfortable attire
Physical Requirements
This job operates in a professional office environment and is largely sedentary. The employee may occasionally move about the office, reach, lift up to 40 pounds, and use a computer and telephone headset.
Conditions of Employment
All MCI Locations: Must be authorized to work in the country where the job is based. Background & Drug Screening: Willingness to submit to background/security investigation and drug screening, with job offers contingent on results.
Reasonable Accommodation
In accordance with the ADA, MCI provides reasonable accommodations for qualified applicants or employees with disabilities, unless it causes undue hardship. Please contact Human Resources for accommodation requests.
Equal Opportunity Employer
MCI embraces diversity and is an equal opportunity employer. All employment decisions are based on merit and qualifications and not on protected characteristics. MCI complies with applicable laws protecting applicants and employees, including consideration of qualified applicants with criminal histories as required by law.
About MCI
MCI helps customers take on CX and DX challenges by delivering industry-leading solutions. MCI provides BPO, staff augmentation, contact center services, IT services, and related offerings. MCI employs 10,000+ individuals with 150+ client partners across North America and globally. MCI may revise this description and reserves the right to terminate employment at any time.
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