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CLEAResult

Remote Outbound Sales Specialist

CLEAResult, Little Rock, Arkansas, United States

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At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, You Will Enjoy

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours

401(k) with company match

Paid vacation, sick, personal and parental leave time

Paid Volunteer Time: giving back to our communities is important to us

Employee Recognition Program – convert your recognition points into gift cards

Employee Assistance Program – offers benefits to help you manage daily responsibilities

Access to on-demand training courses to advance further in your career

Job Description The position is remote and can be located anywhere in the US.

We're looking for a talented individual ... To join us as a Remote Outbound Specialist for Integrated Customer Services! This isn’t your typical call center job - we are an outbound contact center focused on securing enrollments to our program. This role makes outbound calls to new and existing customers in an effort to address their energy needs.

You’re a great fit if you can…

Drive success in a high-volume, outbound sales environment using a fast-paced dialer to speak to utility customers and encourage them to enroll in energy saving programs where they can save money on their bill

Meet daily outbound sales production and monthly quality goals

Identify eligibility, then consistently close enrollments

Be an active team member in a remote environment; participate in training sessions and more to develop and grow

Thrive in an environment to earn a commission, based on defined metrics

Ideally this candidate is bilingual to meet the needs of our Spanish speaking customers

What You Can Apply Day 1…

Experience handling inbound or outbound voice calls

Expertly navigating a script

Supporting customers and tech inquires

Comfort with a committed schedule with set lunches and breaks

Appreciation for goals and performance metrics

Exciting candidates have…

High School Diploma or GED (required)

Ability to type 35+ WPM

No attendance or punctuality concerns

Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferred

Ability to thrive in an intensive environment, balancing customer support while navigating multiple platforms simultaneously

Sales-oriented with a focus on customer service satisfaction

“How can I help you?” attitude

Remote Work Requirements We provide a laptop, software, and all necessary equipment

Home Internet Requirements Internet speed that meets our minimum standard:

10 Mbps upload / 20 Mbps download / 99% latency

Google: ‘free speed test’ if you are unsure

Ability to hardwire internet, plug directly into router

Environment

Dedicated home office space, free of personal disruptions

Two power connections

You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours

Compensation $18 / hour + $65 / month internet stipend

Assessment Please note that an assessment must be completed before being considered for the position.

Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

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