Arch Telecom
Retail Store Manager GRAND CENTRAL MALL
Arch Telecom, Vienna, West Virginia, United States, 26105
2 weeks ago Be among the first 25 applicants
What you\'ll do in your role Lead by example, helping customers pick up right where they left off in their shopping journey—online, via Customer Care, or in-store. Explore individual needs and provide hands-on demonstrations of the latest technology in-store. Ensure the store meets or exceeds sales goals by overseeing all store functions, including sales, inventory, and the implementation of new store programs and initiatives. Sell to find personalized solutions beyond the bare-bones device and service plan, including unique accessories and up-and-coming Internet of Things (IOT) devices. Maintain an always-best-in-class store environment.
Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
Finally, you’ll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network
Why plans and services will let our customers live unlimited, feel the love, stay connected and go further
How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment
Successfully identify and handoff small business leads
Develop strong peer relationships where we are all accountable for the company’s success
Be willing to have a good time while providing first class customer experience
The Ideal Candidate Will Bring
Leadership!
Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
Being effective with operational, financial and performance management.
Amazing communication skills, to your team and customers.
Prior wireless sales experience.
What’s in it for you?
Employee Stock Ownership Program (ESOP)
Competitive salary pay
Bonus earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
Health Benefits for Full Time Employees
What “must haves” do you need?
Be at least 18 years of age
Wireless sales experience
High school degree or GED
Ability to stand for long periods of time
Ability to lift objects weighing up to 25lbs
Reliable transportation
Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development Industries Retail
Referrals increase your chances of interviewing at Arch Telecom by 2x
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What you\'ll do in your role Lead by example, helping customers pick up right where they left off in their shopping journey—online, via Customer Care, or in-store. Explore individual needs and provide hands-on demonstrations of the latest technology in-store. Ensure the store meets or exceeds sales goals by overseeing all store functions, including sales, inventory, and the implementation of new store programs and initiatives. Sell to find personalized solutions beyond the bare-bones device and service plan, including unique accessories and up-and-coming Internet of Things (IOT) devices. Maintain an always-best-in-class store environment.
Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
Finally, you’ll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network
Why plans and services will let our customers live unlimited, feel the love, stay connected and go further
How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment
Successfully identify and handoff small business leads
Develop strong peer relationships where we are all accountable for the company’s success
Be willing to have a good time while providing first class customer experience
The Ideal Candidate Will Bring
Leadership!
Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
Being effective with operational, financial and performance management.
Amazing communication skills, to your team and customers.
Prior wireless sales experience.
What’s in it for you?
Employee Stock Ownership Program (ESOP)
Competitive salary pay
Bonus earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
Health Benefits for Full Time Employees
What “must haves” do you need?
Be at least 18 years of age
Wireless sales experience
High school degree or GED
Ability to stand for long periods of time
Ability to lift objects weighing up to 25lbs
Reliable transportation
Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development Industries Retail
Referrals increase your chances of interviewing at Arch Telecom by 2x
Get notified about new Retail Store Manager jobs in Vienna, WV.
Retail Store Manager PARKERSBURG | Pike St
Retail Store Manager MARIETTA | Captain D Seeley Mia Dr
T-Mobile Retail Store and Operations Manager
Vienna, WV $36,000.00 - $90,000.00
1 month ago
Davisville, WV $61,400.00 - $100,000.00
5 days ago
JD Store Management - Grand Central Mall, Vienna, WV
Full Time Assistant Store Manager (Store 4384)
Parkersburg, WV $11.50 - $15.50
2 months ago
Full Time Assistant Store Manager (Store 6558)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr