Tradition Senior Living, LP
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Concierge - PRN
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Concierge - PRN
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Tradition Senior Living, LP POSITION TITLE: Concierge
Schedule: PRN
POSITION SUMMARY: Responsible for creating a positive first impression of the community via telephone and in person. Will greet visitors, handle telephone calls, receive and distribute messages, interact with residents to schedule maintenance and other services, handle clerical tasks as assigned, and manage general atmosphere of the front desk area. Answer emergency calls and contact appropriate authorities when necessary.
REPORTS TO: Concierge Director/Transportation Director
EMPLOYMENT STATUS: Hourly, Part-time, Non-Exempt
REPONSIBILITIES:
Guests Relations: Greet all prospects, family and friends, vendors, and other visitors. Assist residents with questions and concerns. Communication: Communicates to all staff any changes in resident status. Communicates resident concerns or needs to the appropriate department director and Executive Director. Writes and reads updates in the Front Desk Communication Log every shift. Record Keeping: Perform all resident safety and system checks. Record maintenance and/or building emergencies and report emergencies to responsible department director and the Executive Director. Emergency Response: Answers resident emergency call system and contacts police, fire, or ambulance as necessary and as directed by the Executive Director. Contacts family members or other responsible parties to report resident emergencies as directed by the Executive Director Evening and Overnight Additional Duties: Property walks throughout the entire building every two (2) hours (8pm-7am). Assist the various department directors with various tasks as requested, e.g. distributing notices in resident boxes (after 8pm), making binders, etc.
QUALIFICATIONS:
At least one year of experience with front desk management in a hotel or similar setting or equivalent experience and education. Exhibits an energetic positive demeanor with a caring, compassionate attitude. Ability to effectively read, write and communicate in English. Possesses sound organizational and time management skills. Possesses good judgment, problem solving and decision-making skills. Ability to utilize the computer and related software programs. Ability to handle emergency situations in a professional and calm manner. Ability to maintain confidential matters. Able to communicate well, both verbally and in writing. Professional appearance and attitude. All general staffing requirements: Free of communicable disease Able to physically/mentally perform tasks Criminal record clearance Ability to read, write, speak, and understand English General understanding of the needs of the seniors Willingness to learn
PHYSICAL REQUIREMENTS: Must be able to sit for long periods of time. Must be able to lift packages up to 30 pounds. Seniority level
Seniority level Entry level Employment type
Employment type Part-time Job function
Job function Other Industries Hospitality Referrals increase your chances of interviewing at Tradition Senior Living, LP by 2x Sign in to set job alerts for “Concierge” roles.
Customer Service Conceirge, Full Time - NorthPark
Front Desk Agent (Sign On Bonus Offered)
Customer Engagement Advocate - August 18th
Customer Service Conceirge, Part Time - NorthPark Center
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Concierge - PRN
role at
Tradition Senior Living, LP 1 day ago Be among the first 25 applicants Join to apply for the
Concierge - PRN
role at
Tradition Senior Living, LP POSITION TITLE: Concierge
Schedule: PRN
POSITION SUMMARY: Responsible for creating a positive first impression of the community via telephone and in person. Will greet visitors, handle telephone calls, receive and distribute messages, interact with residents to schedule maintenance and other services, handle clerical tasks as assigned, and manage general atmosphere of the front desk area. Answer emergency calls and contact appropriate authorities when necessary.
REPORTS TO: Concierge Director/Transportation Director
EMPLOYMENT STATUS: Hourly, Part-time, Non-Exempt
REPONSIBILITIES:
Guests Relations: Greet all prospects, family and friends, vendors, and other visitors. Assist residents with questions and concerns. Communication: Communicates to all staff any changes in resident status. Communicates resident concerns or needs to the appropriate department director and Executive Director. Writes and reads updates in the Front Desk Communication Log every shift. Record Keeping: Perform all resident safety and system checks. Record maintenance and/or building emergencies and report emergencies to responsible department director and the Executive Director. Emergency Response: Answers resident emergency call system and contacts police, fire, or ambulance as necessary and as directed by the Executive Director. Contacts family members or other responsible parties to report resident emergencies as directed by the Executive Director Evening and Overnight Additional Duties: Property walks throughout the entire building every two (2) hours (8pm-7am). Assist the various department directors with various tasks as requested, e.g. distributing notices in resident boxes (after 8pm), making binders, etc.
QUALIFICATIONS:
At least one year of experience with front desk management in a hotel or similar setting or equivalent experience and education. Exhibits an energetic positive demeanor with a caring, compassionate attitude. Ability to effectively read, write and communicate in English. Possesses sound organizational and time management skills. Possesses good judgment, problem solving and decision-making skills. Ability to utilize the computer and related software programs. Ability to handle emergency situations in a professional and calm manner. Ability to maintain confidential matters. Able to communicate well, both verbally and in writing. Professional appearance and attitude. All general staffing requirements: Free of communicable disease Able to physically/mentally perform tasks Criminal record clearance Ability to read, write, speak, and understand English General understanding of the needs of the seniors Willingness to learn
PHYSICAL REQUIREMENTS: Must be able to sit for long periods of time. Must be able to lift packages up to 30 pounds. Seniority level
Seniority level Entry level Employment type
Employment type Part-time Job function
Job function Other Industries Hospitality Referrals increase your chances of interviewing at Tradition Senior Living, LP by 2x Sign in to set job alerts for “Concierge” roles.
Customer Service Conceirge, Full Time - NorthPark
Front Desk Agent (Sign On Bonus Offered)
Customer Engagement Advocate - August 18th
Customer Service Conceirge, Part Time - NorthPark Center
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr