Airgas, Inc.
Representative - Inside Sales (Open)
Location: Phoenix, AZ - University - Retail shop
About the Role
The primary purpose of the Representative, Inside Sales will focus on E mail order input for the area to include multiple branches, resolving CES related issue such as past due invoices and stalled cylinder movement on accounts. The sales position is also responsible for selling a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases to walk in and phone order customers. Responsibilities
Maintain a high level of customer service by assisting customers with will call, counter and telephone sales. Analyze and expedite customer orders in a timely manner. Meet customer needs by recommending appropriate products and services Enter sales data, quotes or other relevant information into inventory control system Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level. Restock store merchandize and maintain current pricing on all store displays and products Seek to expand existing customer base with all products lines Prepare and deliver effective sales presentations and proposals to prospective customers Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc are properly handled. Be flexible to cover other branches in the area on short notice. Perform other duties as assigned. Qualifications
Knowledge of proper customer relationship and customer service practices Ability to multitask in a high volume setting Strong analytical and communication skills, both verbal and written Team oriented with a continuous improvement outlook. Ability to add, subtract, multiply, divide and perform fraction to decimal conversions Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds. Be punctual and comply with the work schedule. Strong understanding of word, excel, outlook and inventory control systems; SAP knowledge preferred Must be able to work overtime and on-call when necessary. Education and Experience
High School Diploma or equivalent; Two (2) year degree preferred. Minimum two (2) years experience with customer service and/or sales experience. Work Environment and Safety Equipment Required
While performing the duties of this Job, the associate is regularly required to sit for long periods and stand to perform work. The associate is required to reach with hands and arms, smell, talk or hear. The associate must be able to lift, push, pull or move up to thirty (30) pounds or more with assistance. Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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The primary purpose of the Representative, Inside Sales will focus on E mail order input for the area to include multiple branches, resolving CES related issue such as past due invoices and stalled cylinder movement on accounts. The sales position is also responsible for selling a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases to walk in and phone order customers. Responsibilities
Maintain a high level of customer service by assisting customers with will call, counter and telephone sales. Analyze and expedite customer orders in a timely manner. Meet customer needs by recommending appropriate products and services Enter sales data, quotes or other relevant information into inventory control system Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level. Restock store merchandize and maintain current pricing on all store displays and products Seek to expand existing customer base with all products lines Prepare and deliver effective sales presentations and proposals to prospective customers Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc are properly handled. Be flexible to cover other branches in the area on short notice. Perform other duties as assigned. Qualifications
Knowledge of proper customer relationship and customer service practices Ability to multitask in a high volume setting Strong analytical and communication skills, both verbal and written Team oriented with a continuous improvement outlook. Ability to add, subtract, multiply, divide and perform fraction to decimal conversions Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds. Be punctual and comply with the work schedule. Strong understanding of word, excel, outlook and inventory control systems; SAP knowledge preferred Must be able to work overtime and on-call when necessary. Education and Experience
High School Diploma or equivalent; Two (2) year degree preferred. Minimum two (2) years experience with customer service and/or sales experience. Work Environment and Safety Equipment Required
While performing the duties of this Job, the associate is regularly required to sit for long periods and stand to perform work. The associate is required to reach with hands and arms, smell, talk or hear. The associate must be able to lift, push, pull or move up to thirty (30) pounds or more with assistance. Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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