Airgas
Overview
R10071080 Inside Sales Representative (Open) | Location: Phoenix, AZ - University - Retail shop. The Representative, Inside Sales focuses on email order input for the area including multiple branches, resolving CES related issues such as past due invoices and stalled cylinder movement on accounts. The role involves selling welding equipment, hard goods, power tools, safety supplies and industrial gases to walk-in and phone order customers. The Inside Sales Representative provides top-notch assistance to customers in selecting proper gauges/tools. This position may floater to cover other branches, including Flagstaff, Mesa, and Peoria. Airgas is committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders and cultures across the world. We are looking for you! Recruiter: Matt McCain / matt.mccain@airgas.com 470-234-2065 CALL/TEXT Essential Job Functions
Maintain a high level of customer service by assisting customers with will call, counter and telephone sales. Analyze and expedite customer orders in a timely manner. Meet customer needs by recommending appropriate products and services. Enter sales data, quotes or other relevant information into inventory control system. Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level. Restock store merchandise and maintain current pricing on all store displays and products. Seek to expand existing customer base with all product lines. Prepare and deliver effective sales presentations and proposals to prospective customers. Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are properly handled. Be flexible to cover other branches in the area on short notice. Perform other duties as assigned. Qualifications
Knowledge of proper customer relationship and customer service practices Ability to multitask in a high volume setting Strong analytical and communication skills, both verbal and written Team oriented with a continuous improvement outlook Ability to add, subtract, multiply, divide and perform fraction to decimal conversions Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds Be punctual and comply with the work schedule Strong understanding of Word, Excel, Outlook and inventory control systems; SAP knowledge preferred Must be able to work overtime and on-call when necessary Education, Experiences, Certificates/ Licenses and/or Registrations
High School Diploma or equivalent; Two (2) year degree preferred Minimum two (2) years experience with customer service and/or sales experience Knowledge in welding, gases, industrial, safety supply sales preferred Work Environment and Safety Equipment Required
While performing the duties of this job, the associate is regularly required to sit for long periods and stand to perform work. The associate is required to reach with hands and arms, smell, talk or hear. The associate must be able to lift, push, pull or move up to thirty (30) pounds or more with assistance. Specific vision abilities required include close vision, color vision, peripheral vision and ability to adjust focus. The noise level is usually moderate to noisy; exposure to extreme weather may occur. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Hearing protection must be worn in designated areas. Fully enclosed shoes or safety shoes must be worn in designated areas. Safety glasses must be worn in designated areas. Must use other Personal Protective Equipment (PPE) as required. Management reserves the right to add, modify, change or rescind work assignments in accordance with business needs, and to make reasonable accommodations for qualified associates to perform the essential functions. Benefits
Airgas offers a comprehensive benefits package including medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. A progressive parental leave package is provided for eligible Airgas parents. Additionally, a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program are offered. Equal Employment Opportunity
Airgas is an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company, is a Government contractor subject to applicable statutes. We do not discriminate against qualified applicants with disabilities and provide reasonable accommodations upon request. California Privacy Notice
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R10071080 Inside Sales Representative (Open) | Location: Phoenix, AZ - University - Retail shop. The Representative, Inside Sales focuses on email order input for the area including multiple branches, resolving CES related issues such as past due invoices and stalled cylinder movement on accounts. The role involves selling welding equipment, hard goods, power tools, safety supplies and industrial gases to walk-in and phone order customers. The Inside Sales Representative provides top-notch assistance to customers in selecting proper gauges/tools. This position may floater to cover other branches, including Flagstaff, Mesa, and Peoria. Airgas is committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders and cultures across the world. We are looking for you! Recruiter: Matt McCain / matt.mccain@airgas.com 470-234-2065 CALL/TEXT Essential Job Functions
Maintain a high level of customer service by assisting customers with will call, counter and telephone sales. Analyze and expedite customer orders in a timely manner. Meet customer needs by recommending appropriate products and services. Enter sales data, quotes or other relevant information into inventory control system. Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level. Restock store merchandise and maintain current pricing on all store displays and products. Seek to expand existing customer base with all product lines. Prepare and deliver effective sales presentations and proposals to prospective customers. Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are properly handled. Be flexible to cover other branches in the area on short notice. Perform other duties as assigned. Qualifications
Knowledge of proper customer relationship and customer service practices Ability to multitask in a high volume setting Strong analytical and communication skills, both verbal and written Team oriented with a continuous improvement outlook Ability to add, subtract, multiply, divide and perform fraction to decimal conversions Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds Be punctual and comply with the work schedule Strong understanding of Word, Excel, Outlook and inventory control systems; SAP knowledge preferred Must be able to work overtime and on-call when necessary Education, Experiences, Certificates/ Licenses and/or Registrations
High School Diploma or equivalent; Two (2) year degree preferred Minimum two (2) years experience with customer service and/or sales experience Knowledge in welding, gases, industrial, safety supply sales preferred Work Environment and Safety Equipment Required
While performing the duties of this job, the associate is regularly required to sit for long periods and stand to perform work. The associate is required to reach with hands and arms, smell, talk or hear. The associate must be able to lift, push, pull or move up to thirty (30) pounds or more with assistance. Specific vision abilities required include close vision, color vision, peripheral vision and ability to adjust focus. The noise level is usually moderate to noisy; exposure to extreme weather may occur. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Hearing protection must be worn in designated areas. Fully enclosed shoes or safety shoes must be worn in designated areas. Safety glasses must be worn in designated areas. Must use other Personal Protective Equipment (PPE) as required. Management reserves the right to add, modify, change or rescind work assignments in accordance with business needs, and to make reasonable accommodations for qualified associates to perform the essential functions. Benefits
Airgas offers a comprehensive benefits package including medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. A progressive parental leave package is provided for eligible Airgas parents. Additionally, a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program are offered. Equal Employment Opportunity
Airgas is an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company, is a Government contractor subject to applicable statutes. We do not discriminate against qualified applicants with disabilities and provide reasonable accommodations upon request. California Privacy Notice
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