Yelp
Inside Sales Representative (Remote - Central or Eastern Region)
Yelp, Orlando, Florida, us, 32885
Overview
Yelp is hiring an Inside Sales Representative (Remote - Central or Eastern Region). This role operates remotely, but the candidate must reside in the Central or Eastern Region of the United States (including Central or Eastern Time Zones).
What You'll Do
Educate, strategize, and discuss Yelp advertising programs with business owners through high-volume outbound dialing. This role is 100% phone-based and fast-paced.
Follow one of the schedules in your local time: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.; or as determined by your manager.
Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners, all organized in the CRM (Salesforce).
Sell advertising to small local businesses from home on a Monday–Friday schedule.
Become an expert in Yelp’s advertising solutions and provide product recommendations quickly to suit client needs—ask probing questions and handle objections and rejection.
Master close techniques to exceed individual goals.
Navigate the qualification-to-close process to ensure customer satisfaction and upsell opportunities.
Achieve and consistently exceed monthly quotas; maintain a strong work ethic and tenacity.
Track and manage daily goals to ensure results; this is a numbers-driven role.
What We're Looking For In You
Appetite for learning; turn training and feedback into action and continuous self-improvement. Don’t take rejection personally.
Ability to multi-task and navigate between multiple tabs and screens; comfortable with video conferencing tools.
Comfort with new tools and software such as Google Suite and Salesforce.
Natural curiosity and willingness to ask questions to find the right answers.
Team-oriented and able to collaborate with colleagues across states, whether virtually or in person.
High integrity; strong interpersonal skills; a true team player.
Determination, persuasive communication, and resilience.
Genuine curiosity about people and local businesses, with the ability to communicate Yelp’s value.
Adaptable and able to think on your feet; resilience when facing new challenges.
What It Takes To Succeed
GED/HS Diploma and 2+ years of customer-facing experience OR a Bachelor’s Degree.
No fear of the phone and readiness to make a high volume of outbound dials daily.
General computer and email proficiency; familiarity with Google Suite and Salesforce; Mac laptop provided.
A distraction-free work environment.
Open to feedback and willing to implement areas for improvement.
Strong, engaging interpersonal skills.
Ability to prioritize tasks and work independently without oversight.
Current US work authorization.
What You'll Get
The starting base salary for this role is $37k annually.
Eligible to earn uncapped commission.
Average Year 1 on-target earnings (base plus commission) around $50k, assuming minimum performance expectations are met.
Top performers have the opportunity to significantly exceed target earnings.
Full medical, vision, and dental coverage on your first day.
15 days of PTO per year for the first 2 years of employment (accrual begins on the date of hire); PTO increases after 2 years, plus 7 paid wellness days, 12 paid holidays, and 1 floating holiday.
Up to 14 weeks of parental leave.
Monthly wellness reimbursement.
Health Savings, Flexible Spending, and Dependent Care accounts.
401(k) retirement plan with employer match.
Employee stock purchase plan.
Closing At Yelp, we believe that diversity is an expression of the unique characteristics that make us human, including race, age, sexual orientation, gender identity, religion, disability, and education. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. Our diversity efforts align with our core values, including “Playing Well With Others” and “Authenticity.”
We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Actual salary offered may vary based on multiple factors, including location and experience.
We will consider qualified candidates with arrest and conviction records, consistent with applicable law (for example, the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance, and the California Fair Chance Act).
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact accommodations-recruiting@yelp.com or 415-969-8488.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for fees related to unsolicited resumes.
#J-18808-Ljbffr
What You'll Do
Educate, strategize, and discuss Yelp advertising programs with business owners through high-volume outbound dialing. This role is 100% phone-based and fast-paced.
Follow one of the schedules in your local time: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.; or as determined by your manager.
Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners, all organized in the CRM (Salesforce).
Sell advertising to small local businesses from home on a Monday–Friday schedule.
Become an expert in Yelp’s advertising solutions and provide product recommendations quickly to suit client needs—ask probing questions and handle objections and rejection.
Master close techniques to exceed individual goals.
Navigate the qualification-to-close process to ensure customer satisfaction and upsell opportunities.
Achieve and consistently exceed monthly quotas; maintain a strong work ethic and tenacity.
Track and manage daily goals to ensure results; this is a numbers-driven role.
What We're Looking For In You
Appetite for learning; turn training and feedback into action and continuous self-improvement. Don’t take rejection personally.
Ability to multi-task and navigate between multiple tabs and screens; comfortable with video conferencing tools.
Comfort with new tools and software such as Google Suite and Salesforce.
Natural curiosity and willingness to ask questions to find the right answers.
Team-oriented and able to collaborate with colleagues across states, whether virtually or in person.
High integrity; strong interpersonal skills; a true team player.
Determination, persuasive communication, and resilience.
Genuine curiosity about people and local businesses, with the ability to communicate Yelp’s value.
Adaptable and able to think on your feet; resilience when facing new challenges.
What It Takes To Succeed
GED/HS Diploma and 2+ years of customer-facing experience OR a Bachelor’s Degree.
No fear of the phone and readiness to make a high volume of outbound dials daily.
General computer and email proficiency; familiarity with Google Suite and Salesforce; Mac laptop provided.
A distraction-free work environment.
Open to feedback and willing to implement areas for improvement.
Strong, engaging interpersonal skills.
Ability to prioritize tasks and work independently without oversight.
Current US work authorization.
What You'll Get
The starting base salary for this role is $37k annually.
Eligible to earn uncapped commission.
Average Year 1 on-target earnings (base plus commission) around $50k, assuming minimum performance expectations are met.
Top performers have the opportunity to significantly exceed target earnings.
Full medical, vision, and dental coverage on your first day.
15 days of PTO per year for the first 2 years of employment (accrual begins on the date of hire); PTO increases after 2 years, plus 7 paid wellness days, 12 paid holidays, and 1 floating holiday.
Up to 14 weeks of parental leave.
Monthly wellness reimbursement.
Health Savings, Flexible Spending, and Dependent Care accounts.
401(k) retirement plan with employer match.
Employee stock purchase plan.
Closing At Yelp, we believe that diversity is an expression of the unique characteristics that make us human, including race, age, sexual orientation, gender identity, religion, disability, and education. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. Our diversity efforts align with our core values, including “Playing Well With Others” and “Authenticity.”
We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Actual salary offered may vary based on multiple factors, including location and experience.
We will consider qualified candidates with arrest and conviction records, consistent with applicable law (for example, the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance, and the California Fair Chance Act).
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact accommodations-recruiting@yelp.com or 415-969-8488.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for fees related to unsolicited resumes.
#J-18808-Ljbffr