MCI
Overview
Remote Work-at-Home MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an experienced and results-driven
VP BPO Sales
to lead our sales strategy and drive business growth across the BPO sector. This executive role is pivotal in expanding our market presence, building strategic partnerships, and delivering tailored outsourcing solutions to enterprise clients. As VP of BPO Sales, you will play a critical role in shaping the company’s growth trajectory, leading a high-performing team, and making a lasting impact in a dynamic and competitive industry. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities
Strategic Sales Leadership: Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO. Enterprise Client Acquisition: Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs. Relationship Management: Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships. Solution Development: Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value. Market Expansion: Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space. Sales Team Development: Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives. Performance Management: Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance. Cross-Functional Collaboration: Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements. Budget Oversight: Manage the sales budget, ensuring optimal resource allocation and ROI. Industry Representation: Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership. Qualifications
Bachelor’s degree in Business, Marketing, or related field; MBA preferred 10+ years of progressive sales experience, with at least 5 years in the BPO industry Proven success in selling complex outsourcing solutions to enterprise clients Track record of exceeding revenue targets in competitive environments Expertise in long sales cycles, high-value contract negotiation, and consultative selling Exceptional leadership, team-building, and strategic planning skills Strong communication, presentation, and relationship-building abilities Proficiency in CRM systems and sales analytics tools Deep understanding of BPO operations, market dynamics, and client needs Willingness to travel extensively for client meetings and industry events Ability to foster a culture of innovation, accountability, and continuous improvement All MCI Locations
Must be authorized to work in the country where the job is based. Travel and Compliance
Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Compensation & Benefits
Attractive compensation and benefits packages; starting compensation based on experience. Paid Time Off (PTO) and paid holidays Incentives & Rewards including cash bonuses and prizes Health Benefits (medical, dental, vision) and MEC plans where applicable Retirement Savings, Disability Insurance, Life Insurance Career Growth and internal promotion opportunities Paid Training and a collaborative, engaging work environment This job operates in a professional office environment and may require sedentary work with equipment use. Reasonable accommodations available per ADA policies; contact Human Resources for accommodation requests. The employer reserves the right to revise this job description at any time. This description is not a contract of employment and does not guarantee continued employment. Company and Culture
MCI helps customers take on CX and DX challenges differently, delivering industry-leading solutions and driving performance. We are committed to diversity, equal opportunity, and a work environment free from discrimination. Job Details
Seniority level: Executive Employment type: Full-time Job function: Sales and Business Development Industry: Outsourcing and Offshoring Consulting We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Remote Work-at-Home MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an experienced and results-driven
VP BPO Sales
to lead our sales strategy and drive business growth across the BPO sector. This executive role is pivotal in expanding our market presence, building strategic partnerships, and delivering tailored outsourcing solutions to enterprise clients. As VP of BPO Sales, you will play a critical role in shaping the company’s growth trajectory, leading a high-performing team, and making a lasting impact in a dynamic and competitive industry. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities
Strategic Sales Leadership: Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO. Enterprise Client Acquisition: Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs. Relationship Management: Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships. Solution Development: Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value. Market Expansion: Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space. Sales Team Development: Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives. Performance Management: Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance. Cross-Functional Collaboration: Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements. Budget Oversight: Manage the sales budget, ensuring optimal resource allocation and ROI. Industry Representation: Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership. Qualifications
Bachelor’s degree in Business, Marketing, or related field; MBA preferred 10+ years of progressive sales experience, with at least 5 years in the BPO industry Proven success in selling complex outsourcing solutions to enterprise clients Track record of exceeding revenue targets in competitive environments Expertise in long sales cycles, high-value contract negotiation, and consultative selling Exceptional leadership, team-building, and strategic planning skills Strong communication, presentation, and relationship-building abilities Proficiency in CRM systems and sales analytics tools Deep understanding of BPO operations, market dynamics, and client needs Willingness to travel extensively for client meetings and industry events Ability to foster a culture of innovation, accountability, and continuous improvement All MCI Locations
Must be authorized to work in the country where the job is based. Travel and Compliance
Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Compensation & Benefits
Attractive compensation and benefits packages; starting compensation based on experience. Paid Time Off (PTO) and paid holidays Incentives & Rewards including cash bonuses and prizes Health Benefits (medical, dental, vision) and MEC plans where applicable Retirement Savings, Disability Insurance, Life Insurance Career Growth and internal promotion opportunities Paid Training and a collaborative, engaging work environment This job operates in a professional office environment and may require sedentary work with equipment use. Reasonable accommodations available per ADA policies; contact Human Resources for accommodation requests. The employer reserves the right to revise this job description at any time. This description is not a contract of employment and does not guarantee continued employment. Company and Culture
MCI helps customers take on CX and DX challenges differently, delivering industry-leading solutions and driving performance. We are committed to diversity, equal opportunity, and a work environment free from discrimination. Job Details
Seniority level: Executive Employment type: Full-time Job function: Sales and Business Development Industry: Outsourcing and Offshoring Consulting We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr