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Electrical Reliability Services, Inc.

ERS Electrical Services Major Account Manager Data Centers - Remote

Electrical Reliability Services, Inc., Columbus, Ohio, United States, 43224

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COE-ERS Electrical Services Major Account Manager Data Centers - Remote

Join to apply for the COE-ERS Electrical Services Major Account Manager Data Centers - Remote role at Electrical Reliability Services, Inc. Job Description Focuses on specific key accounts and/or markets to target and penetrate with the goal of obtaining new business from both new and existing customers. This position is focused on Data Center construction and maintenance support for specific named end user accounts. Need to be able to navigate at all levels of the organization, with a focus to reach high level executives. Identifies and documents growth strategies for key accounts/markets, targets and provides guidance throughout the organization, and assists with information regarding the account opportunity. Responsibilities

Develop strategic account/market plans to drive sales and growth at each assigned major account. Develop key relationships at each account to improve partnerships with the client and increase project hit rates. Grow service revenue through the profitable sale of ERS acceptance testing services to targeted major accounts. Form working relationships with Company Service Center Managers, Sales Engineers, Major Account Customer Success Managers, and other Vertiv Service Entities to ensure complete customer satisfaction at all levels. Meet or exceed sales quotas while supporting management’s strategic objectives. Develop and present proposals and maintain/update account proposal activity to reflect the outstanding potential for the month. Maintain sales records and provide timely forecasting reports. Achieve progressively increasing monthly, quarterly, and annual sales quotas. Cold calls and follow-up on proposals to close contracts effectively and efficiently. Communicate with field and corporate associates regarding contract issues. Adhere to all company policies, procedures and business ethics codes and ensure they are communicated and implemented within the team. Other duties may be assigned as applicable. Competencies

Customer Focus – Dedicated to meeting customer expectations and requirements; builds effective relationships with customers. Decision Quality – Makes informed decisions based on analysis, experience, and judgment. Integrity and Trust – Trusted and honest; maintains confidences and acts ethically. Listening – Practices attentive and active listening; can accurately restate others’ opinions. Problem Solving – Uses rigorous logic to solve difficult problems and identify root causes. Standing Alone – Will take initiative and responsibility when needed. Qualifications

BS/BA degree in Business Management, Business Administration, Sales/Marketing, or Electrical Engineering. Extensive industry experience in lieu of a formal degree will be considered. 7 to 10 years of direct B2B sales experience in a technical field (service sales preferred) with 2 to 3 years in major account relationship management for large, national, multisite clients. Preferred Qualifications

Thorough knowledge of electrical distribution systems Ability to read electrical one-line drawings Experience with Data Center construction, project management strategies and execution Experience in selling services is preferred Strong organizational skills and ability to manage multiple priorities Excellent problem-solving abilities and capable of resolving contract and service issues Strong written and verbal communication skills; experience delivering presentations to management Understanding of Fortune 500 purchasing and decision-making processes Ability to work well within a team and collaborate at all levels Proficiency in Microsoft Office tools Valid Driver’s License 50% travel required Our core principals and strategic priorities guide how we work. Vertiv is an Equal Opportunity/Affirmative Action employer and promotes equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and health, without discrimination. No calls or agencies please. This description is not a guarantee of employment and is subject to change. Salary and benefits vary by locality and will be discussed during the hiring process. The anticipated salary ranges and benefits mentioned are illustrative and may be updated as needed.

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