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U.S. Bank

Mortgage Sales Supervisor

U.S. Bank, Denver, Colorado, United States

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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description Under the general direction of upper management, this position is responsible for supervising the day-to‑day activities related to loan origination functions for a small team of Mortgage Loan Originators. The role ensures that documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources, meets specific loan volume origination goals established annually by upper management, and establishes referral source relationships to maintain a steady flow of loan volume from real estate brokers, builders, and other external sources. The supervisor actively participates in local and state mortgage banking, realtor, and builder trade associations, maintains thorough mortgage industry knowledge, and establishes collaborative partnerships within U.S. Bank Home Mortgage and other business lines to promote customer relationships and additional product sales. The position also involves interviewing, recruiting new talent, and proactively retaining employees through development and positive engagement.

This role is open to candidates with a minimum of one year of mortgage, sales, real estate, or banking experience and requires National Mortgage Licensing System (NMLS) registration under the 2008 S.A.F.E. Act and Regulation Z. Candidates must pass a criminal background and credit check; failure to maintain NMLS registration may result in rescission or termination of employment.

Remote; however, candidates who are located near any one of our locations will be required to work on site at least three days per week. The position also requires at least two hours of driving per week.

Basic Qualifications

High school diploma or equivalent

Two or more years of mortgage sales experience

Preferred Skills / Experience

Demonstrated new business development and relationship management skills

Good knowledge of sales strategies

Thorough knowledge of mortgage products, operations, and current market trends

Basic knowledge of pricing and underwriting requirements of mortgage insurance companies

Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors

Familiar with local, state, and national laws (e.g., zoning, Truth‑in‑Lending, RESPA, energy audit requirements)

Well‑developed customer service and relational skills

Strong attention to detail and ability to analyze financial information

Excellent interpersonal, verbal, and written communication skills

Must be able to perform duties outside of regular place of business

Established referral base within assigned market (preferred)

Two years of mortgage loan origination experience with proven results

Benefits

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short‑term and long‑term disability

Pregnancy disability and parental leave

401(k) and employer‑funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and safe leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, and other factors protected under applicable law.

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