H&M
Overview
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming and guiding customers through your store to actively sell our products and providing customers with support and guidance. You\'ll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You\'ll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities. Responsibilities
Provide excellent customer service: welcoming and guiding customers through the store and the OMNI experience where available, supporting them with direct customer service Willingness to engage and have conversations with customers to provide excellent service Guide customers through fashion trends, stories and products in all areas of the store Ability to effectively promote and sell our products to customers Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives Represent the brand positively during all customer interactions Support with commercial or operational actions to reach sales targets with store management team Qualifications
As a Sales Advisor, you\'ll be passionate about fashion and everything we create in-store Motivated by giving customers a great experience You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented You should also enjoy working in a collaborative and dynamic environment You have sales experience working in a dynamic and collaborative environment that you can apply to your role Experience working with customer service in fashion, retail or other service-related industries Why You\'ll Love Working at H&M
We value diverse backgrounds, including race, ethnicity, gender, age, religion, sexual orientation, and disability We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years You\'ll have access to our Colleague Resource Groups to find community and networking opportunities among colleagues We are an inclusive company where you\'re encouraged to be yourself at work You will have access to a large global talent community where career growth and aspirations have no limits We believe in supporting your overall wellbeing and offer comprehensive benefits including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community You\'ll be able to express your personal style with our employee discount at H&M, and Other Stories, and COS Additional Information
Job Status: Hourly, Non-Exempt EEOC Code: SLS Compensation: Sales Associates Pay Rate $18.00 per hour *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company\'s discretion. H&M is committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact recruitmentsupport@hm.com. Benefits
We offer attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card usable on all H&M Group brands in stores and online We are a values-driven organization with inclusive culture and global opportunities Comprehensive benefits including health insurance, wellness and family support programs, retirement plan, paid leave and time off, and opportunities to participate in employee incentive programs Inclusion & Diversity
H&M is committed to inclusive, diverse and equitable workplaces. All diversity dimensions are considered in our recruitment process. We encourage applications from all backgrounds and do not require a cover letter. Company Description: H&M is a fashion brand offering the latest styles and inspiration. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here. Store Roles Assessment: We use automated decision-making for skill-based recruitment within some stores. Your responses will be evaluated by an assessment tool with predefined criteria. You can provide feedback after the assessment and ask questions. If you need an alternative assessment method, contact recruitmentsupport@hm.com.
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Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming and guiding customers through your store to actively sell our products and providing customers with support and guidance. You\'ll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You\'ll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities. Responsibilities
Provide excellent customer service: welcoming and guiding customers through the store and the OMNI experience where available, supporting them with direct customer service Willingness to engage and have conversations with customers to provide excellent service Guide customers through fashion trends, stories and products in all areas of the store Ability to effectively promote and sell our products to customers Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives Represent the brand positively during all customer interactions Support with commercial or operational actions to reach sales targets with store management team Qualifications
As a Sales Advisor, you\'ll be passionate about fashion and everything we create in-store Motivated by giving customers a great experience You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented You should also enjoy working in a collaborative and dynamic environment You have sales experience working in a dynamic and collaborative environment that you can apply to your role Experience working with customer service in fashion, retail or other service-related industries Why You\'ll Love Working at H&M
We value diverse backgrounds, including race, ethnicity, gender, age, religion, sexual orientation, and disability We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years You\'ll have access to our Colleague Resource Groups to find community and networking opportunities among colleagues We are an inclusive company where you\'re encouraged to be yourself at work You will have access to a large global talent community where career growth and aspirations have no limits We believe in supporting your overall wellbeing and offer comprehensive benefits including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community You\'ll be able to express your personal style with our employee discount at H&M, and Other Stories, and COS Additional Information
Job Status: Hourly, Non-Exempt EEOC Code: SLS Compensation: Sales Associates Pay Rate $18.00 per hour *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company\'s discretion. H&M is committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact recruitmentsupport@hm.com. Benefits
We offer attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card usable on all H&M Group brands in stores and online We are a values-driven organization with inclusive culture and global opportunities Comprehensive benefits including health insurance, wellness and family support programs, retirement plan, paid leave and time off, and opportunities to participate in employee incentive programs Inclusion & Diversity
H&M is committed to inclusive, diverse and equitable workplaces. All diversity dimensions are considered in our recruitment process. We encourage applications from all backgrounds and do not require a cover letter. Company Description: H&M is a fashion brand offering the latest styles and inspiration. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here. Store Roles Assessment: We use automated decision-making for skill-based recruitment within some stores. Your responses will be evaluated by an assessment tool with predefined criteria. You can provide feedback after the assessment and ask questions. If you need an alternative assessment method, contact recruitmentsupport@hm.com.
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