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Trinity Health Of New England

PATIENT FINANCIAL COUNSELOR - HOSPITAL

Trinity Health Of New England, Waterbury, Connecticut, us, 06720

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PATIENT FINANCIAL COUNSELOR - HOSPITAL

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Trinity Health Of New England . Position purpose: Financial advocate for the patient and a liaison between Revenue Site Operations (RSO) and Patient Financial Services (PFS). Determines liability on patient accounts and works with patients or their representatives to provide financial assistance or secure payment. What You Will Do

Counsel patients on cost of treatment, insurance benefits, resources for payment and financial assistance Secure and document payment arrangements Assist patients in financing, payment plans, financial assistance and all financial options through the organization Audit bills for accuracy and implement front-end edits to increase collections and decrease write-offs Work closely with RSO and division leadership to improve collections Minimum Qualifications

High school diploma or GED Minimum two (2) to three (3) years experience in Patient Access or Patient Accounting for hospital registration and/or hospital reimbursement services Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire Understanding of basic billing and coding Additional Qualifications (Nice to Have)

Epic experience Knowledge of federal or state government programs (e.g., Medicare, Medicaid, VA or Charity Care) or patient management and healthcare accounts receivable within the revenue cycle Position Highlights and Benefits

Full-time 32 hours, 8:30 a.m. – 5:00 p.m., weekdays Excellent benefits – starting day 1 About Us / Our Commitment

Saint Mary’s Hospital is a Catholic, not-for-profit, community teaching hospital serving Waterbury, CT and surrounding communities since 1909. We are committed to compassionate, patient-centered care and honour the dignity of every person. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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